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Google Places Review Feature Disabled on iPad Web Searches

Are you using an iPad to collect reviews from your customers on Google Places?  If you are, I'm sure you are using the Google Places App for the iPad.  

If you are not, you will discover that something has recently changed on Google Places when you visit the Google Places page on an iPad using a web browser.  

The "Write a Review" button is NO LONGER visible on the iPad.

The screen shot above is what can be seen from a laptop or desktop device.  You will not see this from an iPad.  Strange.

The message here is that you will need to download the Google Places App to post reviews for your business on an iPad device.  I was not aware of this change, so I decided to share this with ADM members.

Change is constant with Google!

Brian Pasch, CEO

PCG Consulting


Views: 2316

Tags: google, google places, ipad google reviews


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Comment by Alexander Lau on June 4, 2014 at 6:19am
Comment by Nathan Carr on May 25, 2012 at 2:15pm

Appears to have been noticed by Google:

Google has indicated that they have identified the bug, are aware of the problem  and will be working on a solution. It is primarily an iOS issue (both iPad and iPhone). 

For those of you that are desperate and need an iPad to get to a page that will give them the review button you can create a url like this that will work on an iPhone or iPad:
To generate the URL go into the dashboard and click on View.
Another tactic is to take the regular cid and add the "open review box" code to it:
This URL will take the iPhone or iPad directly to the mobile review form
Comment by Yago De Artaza Paramo on May 24, 2012 at 9:59am

VPN access via dealer's wireless network into a PC and voilà! you should have the regular functionality of the places pages in the ipad.

Comment by Tim Jennings on May 24, 2012 at 6:45am
Great job Brian. 1 thing we know, if we download and use the app, we give permission for the use of our data. Could Apple have anything to do with it? Hmmmm Big Brothers Are.........

Comment by George Nenni on May 24, 2012 at 6:45am

I'll tweet the article in a few minutes (@georgenenni)

Comment by George Nenni on May 24, 2012 at 6:45am

Interesting, thanks for staying on top of this Brian.  I noticed the "Daily Google Blog" email I got yesterday was promoting their internal apps.  IMO, to date Google has not promoted apps as much as their mobile sites (which are pretty good for Gmail, etc.).  Perhaps this is a push to get more folks using their apps, may allow them to tighten the engagement with the user.

Comment by John Fraze on May 24, 2012 at 3:52am!searchin/business/android/...

I saw the above on the support forums yesterday, looks like it is also happening on smaller mobile devices. 

Comment by Dealerist (Joe Turner) on May 23, 2012 at 8:13pm

Thank you for being our eyes and ears Brian.  

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