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STANDISH, Maine, Aug. 27, 2014…Continue
Added by David DeSantis on August 28, 2014 at 2:15pm — No Comments
See what Scott Sparks has to say about the Zeck Ford Service Department!
Their President's Award Winning Service Department is second to none ! They deliver Award Winning Service through a combination of a Professional Well Trained Staff. A Clean Modern Facility, State of the art Equipment , and Computerized Invoicing, Record Keeping and Information…Continue
Added by Manny Luna on August 28, 2014 at 12:30pm — No Comments
Working at a car dealership often takes its toll on employees. The demands of a fifty, sixty or seventy hour work week often leaves the employee exhausted, mentally and physically. Generally, these employees are not clock-watchers, they are your commissioned sales people, your technicians, your management staff and they…Continue
For anyone who went through the United States’ public school system since the 1970s, this should be a very familiar excuse. And it may very well be the same excuse some dealers use to avoid doing their homework of test chatting their…Continue
Added by Lisandra Ramos on August 27, 2014 at 12:30pm — No Comments
Finding and publishing content that a business’s audience will both enjoy and interact with can be challenging. And as Facebook exposure for business pages is increasingly diminishing, businesses are more…Continue
I know I read it somewhere. Email was dead. The spam filters won. Facebook won. Texting won. Dropbox won. Something or another killed off email marketing and it's apparently been dead for the last couple of years.
Then again, the data doesn't support the notion. People are still checking their email…Continue
Added by Jon Lamb on August 26, 2014 at 11:35pm — No Comments
|by Danielle Rainwater, Reputation Management Specialist|
For many dealerships, employee recognition is very important and there are many ways a company can choose to do this. When a dealership implements an employee recognition program properly it can be…Continue
This is my first blog post here, please don't hate me too much for my rambling or poor writing skills.
Recently a woman name Danielle Anderson posed a question about handling hand raiser leads from Chrysler. I've never worked with Chrysler, but I assume they are the same as the GM "gift grabber"…Continue
Geo-targeting and geo-fencing technology has been around for many years. Some social networks use it and provide businesses with ways to show customers offers and specials based on their current location. However, for the most part, these are application-specific. An individual would need to…Continue
Added by Mike Gorun on August 26, 2014 at 3:00am — No Comments
HOFFMAN ESTATES, IL – ADP Dealer Services, Inc., a division of…
Added by Ralph Paglia on August 26, 2014 at 1:11am — No Comments
Has anyone out here successfully had any amount of their customer base actually service the other…Continue
Have you ever sat down at a restaurant, looked at the menu, decided what you wanted to eat, and then as soon as the waiter comes by to take your order he tells you that the restaurant ran out of the main ingredient in your favorite dish on the menu?
That’s strike one - you expected them to have the food they advertise on the menu.
Added by Rebecca Kon on August 25, 2014 at 3:11pm — No Comments
Search engine results page listing will determine the amount of traffic your website will get. Organic SERP is one main component.
What is SERP? It stands for…Continue
Added by Manny Luna on August 25, 2014 at 3:00pm — No Comments
It has long been considered a best practice in search engine optimization and search engine marketing to use deep linking to take searchers to the exact content they are searching for, rather than simply directing them to your home page.
If the searcher is not taken directly to the content they…Continue
Added by Brian Cox on August 25, 2014 at 4:00am — No Comments
Just sticking chat on your dealership and hoping for some more leads and sales is like throwing up a banner an expecting traffic to flow into the door. A banner may have its place in a comprehensive marketing plan, but by itself, won’t make a significant difference in car sales. And so it is with live chat. A blinky icon with a smiling face may generate a few conversations, but it won’t generate the…Continue
Added by Big Tom LaPointe on August 24, 2014 at 2:00pm — No Comments
I know. It's a buzzword. It's impossible to keep track of number of times experts in the car business have used the word "engagement" when describing how to get more customers. Engage on social. Engage on search. Engage on YouTube. Engage on your website. It's a mess but it's still important to be engaged with…Continue
Added by Jon Lamb on August 24, 2014 at 1:50pm — No Comments
Excellent example of dealer disclosing how they arrived at the Advertised Discounted Price. AND it's FTC Compliant AND a performing VDP designed for high volume, quality lead generation all launched from SRP - how does a potential car buyer NOT engage?…Continue
Added by Ken Lees on August 23, 2014 at 6:06am — No Comments
It really should go without saying, but we've seen so many of low effort attempts at advertising over the last few months that it became necessary to bring the topic up. Your advertising should be amazing every time.
We've seen poor creative being passed off as banner ads, poor-quality ads…Continue
Added by Paul Accinno on August 22, 2014 at 7:18pm — No Comments
In most conversations, people in the automotive industry have a tendency to turn the conversation with the techniques we've been taught - building rapport, qualifying, leading the conversation,…Continue