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All ADM Member Blog Posts (13,491)

How to Boost Your Recall Completion Rate

Today one of five vehicles on the road are under recall. This year alone there have been 46 million vehicle owners notified of a recall; seven million of which are not related to the Takata airbag issue.

 

Recalls represent a significant revenue opportunity for dealership service departments. Whenever a…

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Added by Scot Eisenfelder on September 21, 2018 at 7:40am — No Comments

Hello, is It Me You’re Looking For?

I frequently write about how, in my opinion, dealerships would be wise to expand their thinking and change attitudes towards recall customers … and not just recall customers, but all customers

 

The customer experience is key to building customer loyalty, increasing referrals and securing repeat…

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Added by Chris Miller on September 21, 2018 at 7:30am — No Comments


Vendor
Don’t Miss Revenue Opportunities!!

It is widely known that Service is the lifeblood of all dealerships and, in many cases, keeps dealerships financially in the black. With the inundation of service requests by consumers, largely due to the increasing amounts of recalls that we’ve seen in the last few years, service departments are finding it more…

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Added by Andy Church on September 21, 2018 at 6:30am — No Comments

Can You Sell Cars On Facebook Marketplace?

Since Facebook has exploded, businesses have all rushed to capture their audience’s attention and leverage the platform’s marketing potential. In the beginning, gaining business exposure on Facebook’s platform was relatively inexpensive. As Facebook continued to modify its algorithm to appease its users and better…

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Added by Todd Smith on September 20, 2018 at 7:00am — No Comments

BLACK BOOK HISTORY ADJUSTED VALUATIONS NOW INTEGRATED INTO DIMONT’S CLAIMS ADJUSTMENT SYSTEMS

Vehicle Values With Historical Performance Can Greatly Increase Accuracy in Claims Adjustments

 

Black Book, a division of Hearst that provides industry-leading used vehicle valuation and residual value forecast solutions, today announced its History-Adjusted Valuations (HAV) data and resources will be integrated into an interface with DIMONT, one of the largest providers of insurance claims adjusting and collateral loss…

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Added by Black Book on September 20, 2018 at 6:53am — No Comments

August Auto Lease Prices Increase By Up To 54% On Several Vehicles

Several Brands Increase Lease Prices by up to 54% on Vehicles of All Sizes as New Model-Year Units Enter Showroom; Interest Rate Hikes Take Effect

Wantalease.com, the nation’s first online car lease marketplace for new lease deals, reports the latest update on new lease offerings for the month of August.  Several automotive brands significantly raised prices on lease deals for mid-size and full-size cars, as well as pickups and SUVs. With rising interest rates on new vehicles…

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Added by John Sternal on September 20, 2018 at 6:28am — No Comments

Happy customers grow your CSI

Intuitively speaking, customer satisfaction and customer experience are the drivers of increased profitability at your dealership. Just think of it: if your customers are happy, they will bring you more business.

In most cases, this is a fact, and…

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Added by Thomas F. Jung on September 20, 2018 at 5:28am — No Comments

In Dealer Reviews, Women Rate Female Sales Consultants Higher Than Male Consultants

Decrease the Gender Gap and Increase Revenue

Changing Culture, Changing Tides

Women are buying 45% of all vehicles at new car dealers today. Further, whether purchasing for herself or as part of a couple, this market segment retains 100% of the “veto power” at the dealership. Still, less than 1 in 10 front-line positions are held by women.…

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Added by Anne Fleming on September 19, 2018 at 3:00pm — No Comments

How to Manage the Aftermath of a Fatal Accident

Automobile accidents are traumatic no matter how complicated they are. However, when someone is killed as a result of the accident, matters are more troubling for drivers and passengers of both vehicles as well as for surviving family and friends. If you have been involved in a fatal…

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Added by Rachelle Wilber on September 19, 2018 at 7:51am — No Comments

Is the Pre-Qualification Game Losing You Sales?

The sheer volume of leads many dealerships receive can be overwhelming. And, not only do they have to respond (hopefully quickly) to any new leads, they are also expected to follow up with those leads with a “buy or die” mentality. I can guarantee you that whoever is responsible for following up with leads can quickly…

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Added by Brett Sutherlin on September 19, 2018 at 7:07am — No Comments


Agency
The 3 Most Important Components of Your SEM Strategy

For all of its complexities, the core of a successful paid search campaign is simple:

  • Create the right ad.…

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Added by Dane Saville on September 19, 2018 at 6:02am — No Comments

Reason to buy your car from at an automobile dealership

Buying a car is fun and exciting at the same time. It doesn’t matter whether it’s your first one or the tenth, a new car gives you ripples especially when you get the one you have always dreamt of. However, you must choose wisely where you to buy your car. Most people do want to buy from a dealer. It is the most excellent option that comes with numerous benefits. Alfa Romeo Canada will guide you carefully and ensure you buy the most suitable…

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Added by Rahul Paul on September 19, 2018 at 12:40am — No Comments

Automakers want to Make Your DIY and Independent Repairs Illegal

There was a time when a person could grab a toolbox and head out to the garage to handle everyday vehicle maintenance and repairs. As computers have largely overtaken management of components, even assessing the most basic issues requires the use of a sophisticated and expensive diagnostic equipment. Batteries are tucked away so deep into some vehicles that it can take 45 minutes just to wrestle one out, and getting a warning light to reset after an issue is…

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Added by Ben Jansen on September 18, 2018 at 11:56am — No Comments

New Ride? 5 Tips for Feeling Comfortable on Your New Motorcycle

There’s something about riding a motorcycle that makes people look and feel invincible. While motorcycles are certainly a terrific mode of transportation, you need to be careful. Serious accidents and fatalities are an unfortunate reality with bikers, often due to…

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Added by Meghan Belnap on September 18, 2018 at 10:54am — No Comments

Values Remained Stable Last Week

Welcome to this week's edition of Black Book Market Insights, with in-depth analysis of used car and truck valuation trends and insights straight from the auction lanes. Click here to download the full…

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Added by Black Book on September 18, 2018 at 8:44am — No Comments

Three Merchandising Best Practices to Maximize Inventory Turn

In my last blog, I discussed how dealerships can lose significant profit by failing to merchandise vehicles efficiently. Simply put, you can’t sell something nobody knows you have. And, with thousands of competing vehicles…

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Added by John Wingle on September 18, 2018 at 7:04am — No Comments

Know the Rules before Driving Cars in Switzerland

A large number of modern-day individuals, who have lately planned a vacation in Switzerland can indulge in a large number of amazing activities here. Starting from admiring the breathtaking natural surroundings to relishing a series of delectable dishes and enjoying varied exciting adventurous sports, the list of options simply does not seem to end. Many tourists even rent a car for exploring the remotest corners of this beautiful Central European nation. In case you are planning to do…

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Added by Rahul Paul on September 18, 2018 at 4:10am — No Comments


Media
The Nexus Between Stock Prices and Natural Disasters:  Buy at Pre-Landfall Prices Get Windfall Profits

I’m by no means a Wall Street Wiz. The stock market is booming right now, but it’s never been a viable option for me because I’ve never had any real interest in it. With that said, I did notice something that may actually be somewhat of a hedge against riskier investments no one has ever thought of...or maybe not. I’m not saying it’s a “sure” thing, but it may be a “thing” worth thinking about.

 

Since I just…

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Added by Kelly Kleinman on September 17, 2018 at 12:25pm — No Comments

5 Ways to Optimize a Car Dealership Website

As with any business in the 21st century, your website is the most important bridge between you and your customers. This is especially true if your business is a car…

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Added by Roger Kalinowski on September 17, 2018 at 7:04am — No Comments

Affinitiv Completes Acquisition of Caldwell & Kerr Enterprises to Create a Full-Service Automotive Marketing Platform

https://www.technologypressreleases.com/wp-content/uploads/2016/12/cropped-pexels-technologypressreleases-1.jpeg

Strategic partnership enhances digital capabilities

for combined customer base

Chicago, IL- September 17, 2018- Affinitiv announced today the strategic acquisition of Caldwell & Kerr Enterprises.…

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Added by Scot Eisenfelder on September 17, 2018 at 7:00am — No Comments

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