Professional Community for Car Dealers, Automotive Marketers and Sales Managers
Big Tom LaPointe has not received a gift from an ADM Member
...then handling chats in-house isn't for your store.
There are a bunch of things that can be imperfect when a salesperson or BDC staffer takes a phone call. These…Continue
“We tried chat and it didn’t work for us”
6 in 10 Millennials said “they feel like losers among their peers without their cars” – MTV study
If rumors of Mark Twain’s death were greatly exaggerated, then so are those that young people are eschewing the car for alternate forms of transportation. In a study released January 23, 2015, the Viacom-owned…