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Big Tom LaPointe
  • Male
  • Dunedin, FL
  • United States
  • CARCHAT24 - only 24/7, Fully…
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Latest ADM Activity - Click "More" at bottom!


Influencer
Big Tom LaPointe posted a video

Why use live chat on dealer websites? - from IDS Denver 2015

Big Tom LaPointe explains the reasons to put managed chat or live chat software on a car dealer website during the 2015 Innovative Dealer Summit, in Denver. ...
Monday

Influencer
Big Tom LaPointe posted a blog post

Ford UAW workers get $9,300 profit share; should salespeople?

Apparently it was such a great year at Ford Motor Company that more than 50,000 UAW workers will enjoy a bonus of more than $9,000 through profit sharing, according to a…See More
Jan 30

Influencer
Big Tom LaPointe's blog post was featured

Why dealer website chat? How about #Blizzard2016

Even when the massive snowstorm hammering the eastern United States subsides, it could still be days before people can get to work, and that includes car dealership personnel. One trend I discovered after a similar Washington, D.C., storm in the 1990’s is that there was a crazy run on trucks and SUVs with all-wheel-drive.…See More
Jan 30

Influencer
Big Tom LaPointe liked Big Tom LaPointe's blog post Why dealer website chat? How about #Blizzard2016
Jan 25

Influencer
Big Tom LaPointe posted a blog post

Why dealer website chat? How about #Blizzard2016

Even when the massive snowstorm hammering the eastern United States subsides, it could still be days before people can get to work, and that includes car dealership personnel. One trend I discovered after a similar Washington, D.C., storm in the 1990’s is that there was a crazy run on trucks and SUVs with all-wheel-drive.…See More
Jan 23

Influencer
Big Tom LaPointe commented on Brian Pasch's blog post TRUECar Auto Dealership Manager Survey - Please Help
"we were neighbors with TrueCar at Digital Dealer 20 in orlando last week. there seems to be a different culture in place already within the staff. i look forward to your survey results :)"
Jan 23

Influencer
Big Tom LaPointe liked Brian Pasch's blog post TRUECar Auto Dealership Manager Survey - Please Help
Jan 23

Influencer
Big Tom LaPointe's blog post was featured

Five SECRET benefits of 24 hour managed chat

By now most dealers know that a well-managed chat setup is the best add-on for a car dealership website to increase sales. It is an extremely effective means for greeting every web shopper and starting the sales process and helping them get information they seek. But the benefits from chat far exceed merely selling cars. Here…See More
Jan 14

Influencer
Big Tom LaPointe posted a status
"love seeing all the cool stuff from Detroit auto show. free access to automotive news this week: http://bit.ly/1SKrO7C"
Jan 11

Influencer
Big Tom LaPointe posted a blog post

Five SECRET benefits of 24 hour managed chat

By now most dealers know that a well-managed chat setup is the best add-on for a car dealership website to increase sales. It is an extremely effective means for greeting every web shopper and starting the sales process and helping them get information they seek. But the benefits from chat far exceed merely selling cars. Here…See More
Jan 10

Influencer
Big Tom LaPointe posted a blog post

2016 Digital TO-DO list: 7 MUSTS for selling cars next year

You are never too old to set another goal or to dream a new dream. - C. S. Lewis Holy speed of light, Batman! Another year has blown past in a digital blur. The car industry rocked it in 2015, so isn’t it natural to assume that 2016 will climb at the same pace? Nothing is automatic with the frantic pace of data, and experience teaches us that each car deal is a unique battle. Mobile web traffic officially passed…See More
Dec 30, 2015

Influencer
Big Tom LaPointe commented on Joseph Little's blog post CEM vs. CRM
"Great info here :)"
Dec 30, 2015

Influencer
Big Tom LaPointe liked Joseph Little's blog post CEM vs. CRM
Dec 30, 2015

Influencer
Big Tom LaPointe commented on Erik Nachbahr's blog post Helion Reveals Top IT Requirements for Increased Productivity at Dealerships in 2016
"Erik - great piece. There are a LOT of dealers with dreadfully slow, and even SLOWER PC's on the desk. IT's funny because the equivalent in the shop would be to have a classic engine analyzer, but they don't LOL. . . this is crazy: I…"
Dec 29, 2015

Influencer
Big Tom LaPointe liked Erik Nachbahr's blog post Helion Reveals Top IT Requirements for Increased Productivity at Dealerships in 2016
Dec 29, 2015

Influencer
Big Tom LaPointe's blog post was featured

Shopping for the best dealer website managed chat? Remember six key questions

One of the smartest digital marketing tools to add to your dealership’s sales strategy is to add a quality live chat service to your website. You are already investing (often heavily) to drive traffic, list inventory, maintain and actually HAVE at least one website, so why let 70 percent or more visitors ‘walk’ from the site…See More
Dec 25, 2015

ADM Profile Information

REQUIRED: Name of Your Dealership, Business or Organization:
CARCHAT24 - only 24/7, Fully Managed, Automotive Exclusive chat with page 1 Proactive Invite
REQUIRED: Auto Industry Business Segment or Affiliation (check all that apply):
Dealership Sales Professional, Dealership Marketing Professional - Tier 3, Consultant, Marketing Services Provider, Technology Professional, Media or Journalist
REQUIRED: Your Business Phone Number
727-638-0195
REQUIRED: YOUR Business Website URL (ie; www.CourtesyChev.com)
http://www.CarChat24.com
YOUR Email address for business contacts
tom.lapointe@yahoo.com
Your Mobile Phone Number, Direct Business Line or Alternate Number
727.638.0195
Select All franchises/brands you are associated with
4-BMW, 31-MINI
ADM is a Professional Network, describe: "Why should anyone do business with you?"
CarChat24 provides 24/7 hosted Live Chat Support & Dealer Chat Software for new and used car dealership websites. CarChat24 helps dealers sell more vehicles by converting a higher percentage of their website visitors into quality leads. Since June of 2006, CarChat24 has been helping car dealers improve their sales and customer service on the Internet. Our mission is to empower car dealers with cutting edge live chat technology, and provide the professional staff and superior processes needed to obtain the best possible results. We are committed to helping our clients get the best return on investment from their websites. We strive to make our support service the very best and are always looking for innovative ways to give our dealers the edge over their competition. Follow CarChat24.com on http://www.twitter.com/CarChat24 and fan CarChat24.com on Facebook at http://www.facebook.com/CarChat24
"What will YOU contribute to the ADM Community?"
Tom is a true 'car guy' at heart, and BIG, as a 6'6" former US Marine. He is an automotive writer and author (MODERN SPORT CARS - Barnes & Noble) with extensive experience in sales, service, and CSI initiatives for dealer groups for well over a decade. His car business experience, as well as a passionate work and leadership ethic that was sharpened in the Marine Corps and at Johns Hopkins University, gives him a unique ability to thrive in virtually any situation.

The grandson of an automotive factory worker, Tom grew up in Michigan near the Motor City and finished high school in Fernley, Nevada. He spent seven years in the Marine Corps as a writer and editor, winning many awards for photography, writing and editing. In addition, he is an automotive book author and freelance automotive writer for several publications.

What led him to the auto industry is simply this: he loves cars. He has raced stock cars and sports cars and competed in Land Rover off-road competitions in Vermont and Colorado. He has worked as a pit official for the 24 Hours of Daytona and 12 Hours of Sebring, and a pit crewman for Indy car and a Hooters Pro Cup stock car races. He has served as a manager of both sales and service for one the largest luxury car groups in the world.

He enjoy crawling an off-road vehicle through the most severe obstacles as much as heel-toeing sports cars into hairpin turns!
CAR DEALER or OEM Website you recommend (ie; www.MelloyNissan.com)
http://www.fermanbmw.com
Social Media, Network or Blog site you recommend (ie; www.AutomotiveSocial.com)
http://https://www.facebook.com/CarChat24
INVENTORY MERCHANDISING or Classified Listing site you recommend (ie; www.Cars.com)
http://www.iautomarketing.com/
YOUR Twitter profile, or one you recommend (ie; twitter.com/ADMcommunity)
http://www.twitter.com/CarChat24
YOUR Facebook Profile/Page, or one you recommend (ie; facebook.com/ADMcommunity)
http://facebook.com/tomlapointe
YOUR YouTube Channel, or one you recommend (ie; youtube.com/AutoDigitalMarketing)
http://www.youtube.com/user/ThomasLaPointe
Select All DIGITAL MARKETING or DEALER WEBSITE PROVIDERS you use
Reynolds Web Solutions, The Cobalt Group, eDealerBiz, VinSolutions.com
INTERNET LEAD Suppliers You Have Experience Using
Dealix, Autobytel, AutoUSA, Autotropolis, Cars.com NewLeadsPlus
DEALER MANAGEMENT SYSTEMS (DMS) You use
ADP, Reynolds ERA, Arkona
Used Car Inventory Management Solutions You Use
AAX, vinSolutions, Whatever the Used Car Manager thinks he can steal the trade-in for

Big Tom LaPointe's Photos on ADM

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Big Tom LaPointe's ADM Blog

Ford UAW workers get $9,300 profit share; should salespeople?

Posted on January 30, 2016 at 9:00pm 0 Comments

Apparently it was such a great year at Ford Motor Company that more than 50,000 UAW workers will enjoy a bonus of more than $9,000 through profit sharing, according to a…

Continue

Why dealer website chat? How about #Blizzard2016

Posted on January 23, 2016 at 5:37pm 0 Comments

Even when the massive snowstorm hammering the eastern United States subsides, it could still be days before people can get to work, and that includes car dealership personnel. One trend I discovered after a similar Washington, D.C., storm in the 1990’s is that there was a crazy run on…

Continue

Five SECRET benefits of 24 hour managed chat

Posted on January 10, 2016 at 9:04pm 0 Comments

By now most dealers know that a well-managed chat setup is the best add-on for a car dealership website to increase sales. It is an extremely effective means for greeting every web shopper and starting the sales process and helping them get information they seek. But the benefits from…

Continue

2016 Digital TO-DO list: 7 MUSTS for selling cars next year

Posted on December 30, 2015 at 8:30pm 0 Comments

You are never too old to set another goal or to dream a new dream. - C. S. Lewis 

Holy speed of light, Batman! Another year has blown past in a…

Continue

Shopping for the best dealer website managed chat? Remember six key questions

Posted on December 21, 2015 at 7:57pm 0 Comments

One of the smartest digital marketing tools to add to your dealership’s sales strategy is to add a quality live chat service to your website. You are already investing (often heavily) to drive traffic, list…

Continue

Comment Wall (4 comments)

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At 8:18am on October 21, 2013,
Influencer
CDK Global
said…

Great to connect Tom!

At 4:31am on August 16, 2013,
Influencer
sara callahan
said…

Thanks for your message Tom -- so, you are in beautiful Dunedin!  I love it there. Walk my dog along Edgewater all the time!

At 12:39pm on June 18, 2013,
Influencer
Bill Cosgrove
said…

Thanks for the heads up and the invite-All The Best

At 12:37pm on June 18, 2013,
Influencer
Bill Cosgrove
said…

Tom- Thanks for thr heads up

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