ADM serves Car Dealers, Automotive Marketing Pros and Internet Sales Managers
Mr. Car Shopper is viewing screen after screen of various websites trying to find the vehicle to fit his buying criteria. A vehicle catches his attention- well equipped, low miles and a price that…Continue
Steve Davern has not received a gift from an ADM Member
Hello, can I help you?
I was asked that same question SEVEN TIMES after the front door of the dealership opened for me. 3 were salespeople 2 managers and 2 administrators.
The shocking thing is they were all busy. The showroom was a beehive of activity with multiple deals working. I sat down with the owner and mentioned the seven offers of help and he just smiled. The employees were clearly trained to welcome people and provide help.
When I walked in to the dealership,…Continue
BDC Manager's have expressed a trend that Rob discusses in this article. A great read!