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Patrick Kelly
  • Male
  • Houston, TX
  • United States
  • AutoLoop/CARXRM
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REQUIRED: Name of Your Dealership, Business or Organization:
REQUIRED: Auto Industry Business Segment or Affiliation (check all that apply):
Dealership Supplier, Dealership Solution Provider, Consultant, Technology Professional
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ADM is a Professional Network, describe: "Why should anyone do business with you?"
From its very conception, AutoLoop was designed to enhance the connection between dealerships and their customers. Using innovative technologies, we set out to build a marketing/communication platform that could maximize retention rates and ultimately boost dealer profits.
"What will YOU contribute to the ADM Community?"
Patrick Kelly, President/Partner of AutoLoop/CAR-Research XRM, is a 33 year veteran of the automotive industry. He started his career selling cars at a Chevrolet dealership in south Texas in 1979, but due to his high level of energy and sales productivity, he eventually caught the eye of an executive at Gulf States Toyota where he was hired on as a District Manager. Through that experience, he was hired by Sterling McCall Toyota (second largest Toyota dealership in the US at the time, selling over 1000 cars per month), where he served as Director of Finance. From there, Mr. Kelly moved through a number of sales management positions on his way to becoming a General Manager for 14 years at various US dealerships (A Lexus dealership in Los Angeles and BMW and Mercedes dealerships in Houston, Texas). According to Patrick, this wealth of experience over many years as a “genuine car guy” has helped to develop his unique style of “motivational management and leadership” which has been the driving force in building CAR-Research XRM into the dynamic company that it has become. Mr. Kelly is a sought-after motivational speaker for events across North America. With humbling and humorous anecdotes about his 3 decades in the car business, he motivates salespeople, managers and dealers to achieve success using proven techniques while taking advantage of cutting-edge technology.
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Patrick Kelly's ADM Blog

Why Customers Leave Without Buying A Car And What To Do About It

Posted on October 23, 2014 at 11:00am 0 Comments

What's the most creative reason you've heard from a customer who is leaving your dealership lot without purchasing?

Sure there are the typical, "have to check with my spouse," and "have to pick up my kids at their soccer game." Then there are the more atypical reasons: "I have a dentist appointment," or "My…


Incoming! Why Every Phone Call Should Be Treated as Mission Critical

Posted on October 16, 2014 at 10:41am 0 Comments

When was the last time you tried calling into your own--or another--dealership? Chances are high that the phone went unanswered, you were put on hold, routed into voicemail or were told that the sales or service person you're trying to reach is out to lunch.


The latest data collected from our call center agents is overwhelming: car dealers are missing way too many sales and service opportunities from lost phone leads. Behind showroom ups, these are the highest value inquiries…


AutoLoop Engage™ Call Center Solution for Auto Dealers

Posted on October 13, 2014 at 9:30am 0 Comments

AutoLoop Introduces Engage™ Call Center Solution Proven to Increase Sales and Service Profitability for Auto Dealers

Clearwater, FL -- AutoLoop today introduced EngageTM, a call center solution proven to engage customers and increase sales and service profitability for auto dealers.

Building on twenty years of call center experience…


Don’t Be A Stormtrooper: Ready! Fire! Aim!

Posted on August 22, 2013 at 7:20am 0 Comments

Across all of the Star Wars movies, the evil Imperial stormtroopers have the resources of the most powerful organization in the Universe, the latest technology, cutting-edge weaponry, and endless supplies. Yet in nearly every confrontation with a small band of rebels they never seem to be able to hit anyone when shooting!


How can these untrained rebels…


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