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Joe Webb
  • 42, Male
  • Lake Mary, FL
  • United States
  • DealerKnows Consulting
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Joe Webb's ADM Discussions

Stupid Dealer Questions

Started this ADM discussion. Last reply by Micah Birkholz-1:16Digital Media Jan 15, 2010. 9 Replies

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"I love scuba diving. I do it all the time. However, I do have a severe aversion to water so mostly it's just pretend scuba diving." - Joe Webb

Latest ADM Activity - Click "More" at bottom!

Joe Webb's blog post was featured

A Sale is Not a Sprint or a Marathon... it's a Relay Race!

“When you get the customer in, you’ve got to slow them down.” This is a very common saying that is meant to allow the salesperson control of a customer in the store. People feel by slowing a shopper down, they are able to make them go through the organization's road to a sale. That is bad advice. I do not remember a single time I’ve walked…See More
22 hours ago
Joe Webb updated their profile
yesterday
Joe Webb posted a blog post

A Sale is Not a Sprint or a Marathon... it's a Relay Race!

“When you get the customer in, you’ve got to slow them down.” This is a very common saying that is meant to allow the salesperson control of a customer in the store. People feel by slowing a shopper down, they are able to make them go through the organization's road to a sale. That is bad advice. I do not remember a single time I’ve walked…See More
yesterday

ADM Profile Information

REQUIRED: Name of Your Dealership, Business or Organization:
DealerKnows Consulting
REQUIRED: Auto Industry Business Segment or Affiliation (check all that apply):
Consultant, Marketing Services Provider, Technology Professional, Media or Journalist
REQUIRED: Your Business Phone Number
847.456.5130
REQUIRED: YOUR Business Website URL (ie; www.CourtesyChev.com)
http://www.DealerKnows.com
YOUR Email address for business contacts
joe@dealerknows.com
Select All franchises/brands you are associated with
5-Buick, 8-Chrysler, 9-Dodge, 14-GMC, 30-Mercedes-Benz
ADM is a Professional Network, describe: "Why should anyone do business with you?"
I have been called "the funniest person in the car business". To live up to that moniker, please check out all of my funny videos about sales at https://www.dealerknows.com/category/videos/funny-videos/
"What will YOU contribute to the ADM Community?"
Just trying to better the culture of car sales.
CAR DEALER or OEM Website you recommend (ie; www.MelloyNissan.com)
http://mbbhm.com
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http://facebook.com/dealerknows
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http://cars.com
YOUR Twitter profile, or one you recommend (ie; twitter.com/ADMcommunity)
http://twitter.com/zonewebb
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http://www.facebook.com/dealerknowsconsulting
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http://www.youtube.com/watch?v=SPpcwHtg-Eg
Select All DIGITAL MARKETING or DEALER WEBSITE PROVIDERS you use
Dealer.com, DealerInspire
INTERNET LEAD Suppliers You Have Experience Using
Dealix, Autobytel
DEALER MANAGEMENT SYSTEMS (DMS) You use
Reynolds ERA
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vAuto

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Joe Webb's ADM Blog

A Sale is Not a Sprint or a Marathon... it's a Relay Race!

Posted on July 17, 2018 at 8:00am 0 Comments

“When you get the customer in, you’ve got to slow them down.”

This is a very common saying that is meant to allow the salesperson control of a customer in the store. People feel by slowing a shopper down, they are able to make them go through the organization's road…

Continue

Do Your Employees Have a Suggestion Box?

Posted on October 28, 2016 at 6:00am 0 Comments

Feedback from customers is imperative to know what your dealership is doing right and wrong when it comes to consumer interaction.

From CSI surveys catching the insights of post-sale clients, to online review sites allowing shoppers to share their experiences (sold and unsold). To understand your company’s pain points, it can’t solely…

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7 Ways Your Direct Mail Should Be Digital

Posted on May 26, 2015 at 1:30pm 0 Comments

This is out of the ordinary, I know. Me… a guy who achieved success in retail from being an early advocate of Internet lead management, video, and digital marketing… talking about the benefits of a traditional marketing medium. Stranger things have…

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Architect vs. Interior Decorator: How to Rethink Your Dealership's Marketing Needs

Posted on January 22, 2014 at 5:00am 0 Comments

You are ready to traverse through a crowded sea of vendors at the upcoming NADA Convention in New Orleans. Your flight and hotel are booked. You have already looked over the workshop schedules. With that, you maybe still recognize even more can be learned by examining vendor offerings in the exhibit hall than from listening to the…

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Not Wrong, but Different

Posted on October 22, 2013 at 2:13pm 0 Comments

Inevitably, pricing is a necessary aspect to a customer’s decision. They do their research online and expect to receive answers to their pricing questions. While many of us old folks were groomed to avoid pricing when on the phone or email with shoppers, evolution has thankfully adapted us to the practice of giving out a discounted price in advance of their visit. However, pricing questions no longer begin and end with the price of the vehicle. Shoppers want more from you? Do you give it to…

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Comment Wall (31 comments)

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At 9:20am on December 5, 2011, Neil Licht said…

Re-Followup calls.

I'm thinking its the type of sales person being hired. Some are great when the prospect comes to them but hate outbound calling or prospecting. You can not teach a person like that to be a followup or outbound sales caller.

The solution- get a sales team made of sales people, folks who have been prospectors, outbound types. Don't hire retail sales type either. Thats not selling, its waiting for someone to come in the door.

In my opinion based on 25 years of working with dealer organizations as resellers of my product, if you don't consider and than readjust the type of sales person you hire to fit into a true sales mode type, the CRM will continue to be worthless as a sales tool.

Neil Licht  ndlicht@reputation911.com

Neil Licht

At 11:33am on November 13, 2009,
Influencer
Scott Tullar
said…
Nothing wrong with quality competition! Not sure about a dip in sales. I am real sure I know who you are talking about and I will encourage the challenge.
At 10:21am on November 10, 2009, Finney said…
It was great to met you at the roundtable.
At 2:39pm on July 21, 2009,
Influencer
Dave Page
said…
You Got it! Great Video!
At 1:31pm on May 8, 2009, Rob Fontano said…
That will be great, I'm looking forward to it. I love your videos, especially the lead.
At 10:02am on May 8, 2009, Rob Fontano said…
Great job today!
At 9:10am on April 26, 2009,
Influencer
Justin Brun
said…
Hi Joe,

It was good seeing you in Vegas as well. Stay in touch....
At 9:51am on April 25, 2009, Beth Hoover said…
yes, myspace is DEAD... However, I still get alerted when I receive messages, so there ya go. That article ROCKS! I read a few of your other ones. AWESOME Stuff Joe! YOU DA MAN! Thanks for the plug... HEEEE-UUUGE!!!!
At 2:07am on April 24, 2009, Beth Hoover said…
you know me.... going at my own pace. Saw your link on the "M" word and thought I'd check it out. Very nice... very nice. I'll be in town the 12th - 14th!
At 8:32pm on April 23, 2009, Brian Pasch said…
Colorful language was a new spin at DD6...but it seemed to get the point across that I was trying to make.
 
 
 

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