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Erik Nachbahr
  • Lutherville Timonium, MD
  • United States
  • Helion Automotive Technologies
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Latest ADM Activity - Click "More" at bottom!

Erik Nachbahr posted a video

Is Your Computer Software Costing You Millions Due to Your Employees?

Erik Nachbahr explains why employees could be endangering dealerships through improper use of computer software.
23 hours ago
Erik Nachbahr posted a blog post

Anatomy of a Phishing Attack

Do you believe your dealership is safe from phishing attacks? Here are two actual incidents that occurred at dealerships as a result of successful phishing attacks. One day a salesperson at a Ford dealership received an email. The subject line read: RE: 2015 Ford Focus. The email appeared to be from a customer who was replying to an email that was originally sent from the dealership. The email read something like this: “Please consider these changes and let me know what you think. If you are…See More
Mar 7
Erik Nachbahr posted a video

Your Business Depends on a Reliable IT Infrastructure

Helion Founder & President Erik Nachbahr shares why a dealership's IT infrastructure is critical to its business in this video blog.
Feb 21
Erik Nachbahr's blog post was featured

How to Buy a Phone System for Your Car Dealership

The process of purchasing a phone system is not to be taken lightly. Phone calls into dealerships outnumber Internet leads by four to one, and many studies show that dealers are not able to handle both the volume and routing of incoming calls in a way that meets customer expectations. When you're buying a new phone system your top three goals are: 1) Understand what…See More
Feb 8
Erik Nachbahr posted a blog post

How to Buy a Phone System for Your Car Dealership

The process of purchasing a phone system is not to be taken lightly. Phone calls into dealerships outnumber Internet leads by four to one, and many studies show that dealers are not able to handle both the volume and routing of incoming calls in a way that meets customer expectations. When you're buying a new phone system your top three goals are: 1) Understand what…See More
Feb 7
Erik Nachbahr posted a blog post

5 Tips to Prevent Phishing Attacks

Phishing is the practice of sending targeted emails designed to lure employees into a number of actions, such as entering login credentials, credit card information or downloading documents infected with malware. Phishing emails appear to come from familiar entities such as a bank, healthcare provider or delivery company. Sometimes they contain threatening messages such as "Urgent! Immediate response required." …See More
Jan 17
Erik Nachbahr posted a blog post

Helion Offers Security Awareness Training for Auto Dealerships

New Solution builds a "Human Firewall" that Reduces Risk of Phishing Attacks from 27% to 2%Timonium, MD –­ January 7, 2019 –­ Helion Automotive Technologies is offering a new security awareness training program for auto dealership employees. The solution is designed to build a "human firewall" that reduces the risk of data breaches from phishing and other social…See More
Jan 7
Erik Nachbahr posted a blog post

3 Lines of Defense Against Cyber Attacks

How confident are you that your dealership can withstand a cyber attack? In my experience, most dealers underestimate the threat of attack and overestimate their ability to withstand an attack. When looking at your internal information technology (IT) strategy, it's important to understand where cyber attacks originate. First, identify what in your dealership is valuable…See More
Jan 3
Erik Nachbahr posted a blog post

Should You Upgrade to Microsoft 2019?

Microsoft has released Office 2019, the newest version of its desktop suite of applications that most dealership employees use on a daily basis; including Word, Excel, PowerPoint and Outlook for email. Prior versions of Office that your dealership might still be using are Office 2016, Office 2013 and Office 2010. Please don't tell me you're still using Office 2007. If you're thinking about upgrading to Office 2019, I encourage you to look at another option. If you haven't already, now is the…See More
Dec 18, 2018
Erik Nachbahr posted a blog post

Would You Like a Latté with Your Software Update?

Connected cars are officially here. The 2018 Honda Odyssey minivan is just one example of how this technology is turning vehicles into traveling entertainment centers. Inside, passengers can access a 4G LTE Wi-Fi network so they can stream videos or surf the Internet. The Odyssey also offers smartphone control of entertainment and…See More
Aug 24, 2017
Erik Nachbahr posted a blog post

Helion Automotive Technologies Welcomes Tracey Reyes as New Director of Marketing

Timonium, MD –­ July 17th, 2017 –­ Helion Automotive Technologies, the retail automotive industry's leading Information Technology (IT) managed services provider (MSP), today announced the recent addition of Tracey Reyes as its new Director of Marketing. Reyes brings more than 20 years professional experience in marketing, advertising, events, branding and strategy to the position, with over 10 years of experience in the retail automotive industry. In her role as Director of Marketing, Reyes…See More
Jul 17, 2017
Erik Nachbahr posted a blog post

Helion Automotive Technologies Ranked #69 Out of 501 Top Managed Services Providers in the World

Baltimore, MD – July 10th, 2017 – Helion Automotive Technologies, the retail automotive industry's leading Information Technology (IT) managed services provider (MSP), today announced it has been ranked # 69 out of 501 top managed services providers in the world according to the 2017 MSPmentor 501 Global Edition - Worldwide Company Rankings. The list is compiled annually by MSPmentor.net and is widely recognized as the IT…See More
Jul 10, 2017
Erik Nachbahr's blog post was featured

Eliminate the Waiting Game with Single Number Reach

Have you ever waited for an important call from a potentially important customer, only to miss it when the call finally comes through? Nothing is more aggravating. You call the person back immediately but meanwhile they're leaving you a voice mail. You try again and they don't answer. What to do? If you call them a third…See More
Jun 20, 2017
Erik Nachbahr posted blog posts
Jun 13, 2017
Erik Nachbahr's blog post was featured

This Overlooked Tool is Guaranteed to Improve Your Customers' Experience

If you're like most dealers when I say the term 'collaboration tool,' you may have no idea what I'm talking about. However, when I say the term 'Instant Messaging' you know what I'm talking about, but you may not like it. Remember a decade or so ago, when IM apps were all the rage in the workplace? Many dealerships…See More
May 19, 2017
Erik Nachbahr posted a blog post

This Overlooked Tool is Guaranteed to Improve Your Customers' Experience

If you're like most dealers when I say the term 'collaboration tool,' you may have no idea what I'm talking about. However, when I say the term 'Instant Messaging' you know what I'm talking about, but you may not like it. Remember a decade or so ago, when IM apps were all the rage in the workplace? Many dealerships…See More
May 16, 2017

ADM Profile Information

REQUIRED: Name of Your Dealership, Business or Organization:
Helion Automotive Technologies
REQUIRED: Auto Industry Business Segment or Affiliation (check all that apply):
Dealership Solution Provider, Technology Professional
Your Business Phone Number ie: 555-345-1234
443-541-1500
YOUR Business Website URL (ie: www.KenGrodyFord.com)
http://www.heliontechnologies.com
Email address for business contacts
enachbahr@heliontechologies.com
Your Mobile Phone, Direct Business Line or Alternate Number
877.219.8830
Select All franchises/brands you are associated with
99-Not Applicable
ADM is a Professional Network, describe: "Why should anyone do business with you?"
Helion Automotive Technologies puts your dealership in the FAST lane!
"What will YOU contribute to the ADM Community?"
Blogs on technology
CAR DEALER or OEM Website you recommend (ie; www.MelloyNissan.com)
http://www.heritagemazdatowson.com/
Social Media, Network or Blog site you recommend (ie; www.AutomotiveSocial.com)
http://www.automotivesocial.com
YOUR Twitter profile, or one you recommend (ie; twitter.com/ADMcommunity)
http://www.twitter.com/HelionTech
Select All DIGITAL MARKETING or DEALER WEBSITE PROVIDERS you use
NOT APPLICABLE
INTERNET LEAD Suppliers You are using now, or in the past
Not Applicable
DEALER MANAGEMENT SYSTEMS (DMS) You use
Not Applicable
Used Car Inventory Management Solutions You Have Used
Not Applicable

Erik Nachbahr's Videos

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Erik Nachbahr's ADM Blog

Anatomy of a Phishing Attack

Posted on March 7, 2019 at 4:39am 0 Comments

Do you believe your dealership is safe from phishing attacks? Here are two actual incidents that occurred at dealerships as a result of successful phishing attacks.

 

One day a salesperson at a Ford dealership received an email. The subject line read: RE: 2015 Ford Focus. The email appeared to be from a customer who was replying to an email that was originally sent from the dealership.

 

The email read something like this: “Please consider these changes and let me…

Continue

How to Buy a Phone System for Your Car Dealership

Posted on February 7, 2019 at 7:30am 0 Comments

The process of purchasing a phone system is not to be taken lightly. Phone calls into dealerships outnumber Internet leads by four to one, and many studies show that dealers are not able to handle both the volume and routing of incoming calls in a way that meets customer…

Continue

5 Tips to Prevent Phishing Attacks

Posted on January 17, 2019 at 5:08am 0 Comments

Phishing is the practice of sending targeted emails designed to lure employees into a number of actions, such as entering login credentials, credit card information or downloading documents infected with malware.

 

Phishing emails appear to come from familiar entities such as a bank, healthcare provider or delivery company. Sometimes they contain threatening messages such as "Urgent! Immediate response required."

 …

Continue

Helion Offers Security Awareness Training for Auto Dealerships

Posted on January 7, 2019 at 5:52am 0 Comments

New Solution builds a "Human Firewall" that Reduces Risk of Phishing Attacks from 27% to 2%

Timonium, MD –­ January 7, 2019 –­ Helion Automotive Technologies is offering a new security awareness training program for auto dealership employees. The solution is designed to build a "human firewall" that reduces the risk of data breaches from…

Continue

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