Share 'Are You Available When Your Customers Are?'

The internet has changed our world. The concept of "business hours" has been turned on its head. People are buying things online at 2 in the morning. They're researching vehicles after the kids are in bed. They're planning out how to drop off their vehicle in your service department and still get to work on time at 4am. When they have questions, are you there for them? Chances are that you do no…