Automotive Digital Marketing Professional Community

ADM serves Car Dealers, Automotive Marketing Pros and Internet Sales Managers

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Automotive Digital Marketing

Professional Community

AutoDigitalMarketing@Gmail.com

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Suite A3-471
Gilbert, AZ 85296
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Ralph Paglia
Editor-in-Chief

David Johnson
Editor, Social Media 

Keith Shetterly
Editor, Integrated Marketing 

Scott Falcone
Editor, Reputation Management 

Dr. Elizabeth Archuleta
Voice of the Female Car Buyer

Daymond Decker
Editor, Google+

Tom Gorham
Editor, From The Trenches

Aarash Darroodi
Editor, Legal Affairs


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PLEASE NOTE: The opinions and perspectives about automotive marketing and the auto industry expressed on ADM reflect the individual expression of those posting such statements, and should not be misconstrued as the policy or opinion of that individual's employer, nor that of the ADM Professional Community's editorial staff or membership... "Caveat Emptor"

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Automotive Marketing on Twitter

Automotive Marketing News for Internet Sales Managers

Ford Reduces Wind Noise on New Escape With Acoustic Mirror

Ford is using an elliptical acoustic mirror to measure wind noise in its all-new Ford Escape. The mirror is like a satellite dish with a microphone placed a short distance from the Escape to collect sound and identifies "hot spots" where noise penetrates the vehicle's interior. Drivers can listen to music or conversation rather than external noises.

Debate Continues Over Advantages of EV vs. CNG Vehicles

Debate is expected to continue over the advantages of CNG-fueled versus electric vehicles. Analysts say the popularity of both types of vehicles will increase over the next ten years. Pluses on the side of EVs include efficiency, availability/cost of charging stations, and fuel costs. Long range and no charge time involved make CNG-fueled vehicles attractive.

Many Unresolved Issues Relating to Autonomous Vehicles

Tests show computerized systems to replace human drivers are now largely workable and could greatly limit human error, which causes most of the 33,000 deaths and 1.2 million injuries that now occur each year on U.S. roads. Legal liability, privacy, law enforcement, and insurance regulation issues have yet to be addressed and may pose more problems than the technological challenges.

Mirror, Mirror – Who Has the Shortest Inventory Stay of All?

TrueCar.com publishes January list of inventory trends among automaker brands, ranking the shortest and longest inventory stay before they sell for 2011 and 2012 vehicles. On average, large SUVs (86 days) and large cars and trucks stay on dealer lots longer, while subcompact cars (26 days) sell much faster. First 2012s off the lot indicate the Cadillac CTS Wagon and Hyundai Equus are hot!

Drivers – Scosche That Phone Call!

There is a new device called "Scosche" coming down the tube that will automatically shut off the driver's cell phone if the driver is behind the wheel of the car - taking all the guesswork out of dodging parents and police for teens while driving. Manufacturer claims digital device prevents texting, emailing, the use of phone camera and other apps in the hands of the driver.

Automotive Marketing Recommendations

Top Content Contributing Members!

1. Ralph Paglia

Gilbert, AZ, United States

2. Brian Pasch

Little Silver, NJ, United States

3. Holly Forsberg

Flagstaff, AZ, United States

4. David Johnson

Colorado Springs, CO, United States

5. Ken Beam

Summit, NJ, United States


Visit Automotive Social Media Marketing

Presto Reviews Reputation Management. No AdSense, no competitors, no extortion...a true Dealer Centric product!. Take control of your reputation today.


Automotive News Videos

Ford's Best Profit Bet? (1/2712)

Despite troubles in other regions, Ford gets a boost in its home region, GM tackles losses at Opel, and Lapham on why President Obama's smiling.

Ford's Slip/Soar Quarter (1/27/12)

Ford operating results suffer, net earnings soar | Honda 'rebound' coming? | Audi, Kia, Suzuki ads

Chrysler 'Quality' Education (1/26/12)

Profits up at AutoNation, Hyundai | Ford boosts EcoBoost | Chrysler gives workers 'quality' education

Battle for Market Share (1/26/12)

Detroit's loss may by Honda's and Toyota's gain, the magic behind Ford's hot-selling EcoBoost engine, and Volt plays the role of hometown hero.

Volt Hearing: Highlights (1/25/12)

GM CEO Dan Akerson and NHTSA chief David Strickland are grilled on Capitol Hill about Volt; Plus news from Nissan, Ford and Jeep.

Photo Cars Blog Feed

AC Cobra


AC Cobra, originally uploaded by J Shears Photography.

Original 1960\'s AC Cobra Shot on a leaf Aptus.

Lighting:
1 Studio head placed on the cars left side and the sun placed at the front

Smart Roadster Brabus Front


Smart Roadster Brabus Front, originally uploaded by Devil_of_Tora.

Please visit my Blog: Devil-Photography.com
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Become a Fan in Facebook: facebook.com/DevilPhotography

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DSC_7445, originally uploaded by Luca Merlo.

Raduno autodromo di Monza 20 Febbraio 2011

 

ADM Member Reception at the 2012 NADA Convention

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Latest ADM Activity

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Manny Luna commented on Jeffrey Taylor's blog post 'Are You Buying Bogus Reviews?'
I want to share this Review Process that a dealer is doing, I don't want to share the name of the company. But they have many large groups on this program. Can anybody give me your thoughts about this?
2 hours ago
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ADM Member Reception at NADA at The Pub at the Monte Carlo Hotel

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February 3, 2012 from 6pm to 9pm
ADM Professional Community Member Reception at 2012 NADA Convention and Exposition will be from 6:00 PM to 9:00 PM on Friday at the "The Pub" inside the Monte Carlo Hotel and Casino.Many thanks to Brian Pasch, PCG Digital Marketing and the other sponsors for supporting this event and securing the venue...Monte Carlo Resort &…See More
Keith Theisen might attend Ralph Paglia's event 4 hours ago
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Zach Ziegler is now friends with David T. Gould and CJ Romig 5 hours ago
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NJ Volkswagen - Beetle | Douglas VW | Ken Beam shows Low Mileage Beetle at Douglas VW in Summit NJ!

Watch Ken Beam Show-N-Tell you all about this beautiful, very low mileage 2007 VW Beetle at Douglas Volkswagen in Summit New Jersey! What an awesome color! Gecko Green! Very LOW mileage! *This may very well be the lowest mileage Gecko Green 2007 Beetle on the entire Internet! Only has 26,019 original low miles! Automatic! CFC..... Car Fax Clean! No Accidents! Non-smoker`s car!*Being offered for $14,794! *Do Not Wait! Call NOW!!*See more pictures of this beautiful 2007 VW Beetle here;…See More
Blog post by Ken Beam 5 hours ago
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Be a Sales Pro – Work the Service Drive

Question: Is a sales associate’s selling responsibility complete once the customer drives off in his or her new wheels? For too many sales associates it is. This is a mistake. Of course, the action all sales associates thrive on is, indeed, in the front of the store. After all, it’s there one basks in the glamour of the new models, the showroom lights and the rainbow of colors – all which get the selling juices flowing. An up walks through the door and don’t heartbeats increase? In my study of…See More
A blog post by Kurt Kubicki was featured 6 hours ago
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Allen Friello, Al Rico, Josh genicoff and 8 more joined Automotive Digital Marketing Professional Community 6 hours ago
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Blog posts by Dan Galante 6 hours ago
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$2,000 To be Paid For Best Dealer Walk-Around Video in Las Vegas

Dealer employees can submit a video walk-around that features themselves in a video walk-around. The car featured can be new or used, but the person in the video must be a current employee of the car dealership. The videos will be judged by an industry panel that includes …See More
Blog post by Brian Pasch 6 hours ago
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Ralph Paglia is now friends with Omara Spriggs and Cyndie Farrow 7 hours ago
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No, we Are Not DealerRater.

Since we started our pre-launch of our ISR 'In Store Review' Mobile Web App a large number of dealerships have decided to participate. Unfortunately, about 2% of the dealerships were under the impression we were DealerRater. So I wanted to go on the record and let everyone know we are MyDealerReport.com, not DealerRater. We don't want the 2% to be mislead into believing we are.Don't get me wrong.…See More
Blog post by John H. Isaac 8 hours ago
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Brian Pasch and Patrick Nash are now friends 9 hours ago
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See You In Las Vegas - DMSC NADA 2012 Conventions

http://www.pcgdigitalmarketing.com Join me in Las Vegas for the 2012 DMSC and NADA Conventions. Stop by the PCG booth at either show and learn about the late...
Video posted by Brian Pasch 10 hours ago
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Word Tracks: A Proven Method for Selling Automotive Accessories

Word Tracks: A Proven Method for Selling Automotive AccessoriesInsignia has many years of experience in the automotive industry. And, we’ve discovered a few strategies and techniques very successful dealerships use to create high profit margins by selling accessories.One sales strategy that we have discovered to be successful is word tracks.  Now, I know what…See More
Blog post by Ashley Poag 10 hours ago
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Chad Collier commented on Ralph Paglia's group 'GroupCars'
GroupCars named a finalist for Stevie Awards for Sales and Customer Service
11 hours ago
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Daniel Horn updated their profile 12 hours ago

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Top Ten Most Popular ADM Content Posts of the Past 7 Days 

1 ADM Member Reception at NADA

ADM Member Reception at NADA

February 3, 2012 from 6pm to 9pm at The Pub at the Monte Carlo Hotel

Organized By: Brian Pasch and Ralph Paglia

2 AutoUSA Internet Sales Solutions To Feature New Product Line-Up at NADA in Las Vegas

AutoUSA Internet Sales Solutions To Feature New Product Line-Up at NADA in Las Vegas

Added by Holly Forsberg on January 23, 2012

3 Does Your Website Pass All Google Diagnostic Tests?

Does Your Website Pass All Google Diagnostic Tests?

Added by Brian Pasch on January 22, 2012

4 Steven Dietz.wmv

Steven Dietz.wmv

Added by Thomas A. Kelly on January 21, 2012

5 Google Changes Algorithm; Affects Top-Heavy Ad Pages

Google Changes Algorithm; Affects Top-Heavy Ad Pages

Added by Ali Amirrezvani on January 24, 2012

6 New Jersey Lexus - LexusGX470 walk around by Ken Beam at Douglas Infiniti - Summit NJ

New Jersey Lexus - LexusGX470 walk around by Ken Beam at Douglas Infiniti - Summit NJ

Added by Ken Beam on January 24, 2012

7 Invite A Friend To ADM Day - Jan 26th

Invite A Friend To ADM Day - Jan 26th

Added by David Johnson on January 25, 2012

8 Flip It! Why spend more on Sales Marketing than Service?

Flip It! Why spend more on Sales Marketing than Service?

Posted by Ralph Paglia on January 20, 2012

9 Be a Sales Pro – Work the Service Drive

Be a Sales Pro – Work the Service Drive

Added by Kurt Kubicki on January 25, 2012

10 Mike and Ralph Paglia

Mike and Ralph Paglia

Added by Michael Correra on January 26, 2012

Hire The Winners provides a better way to evaluate Automotive Sales Professionals

ADM Forum

Mike Warwick

BDC / Call Center Managers - Need Your Feedback For An Upcoming Presentation

Started by Mike Warwick in PROCESS - CRM and lead Management Processes, Emails, Phone Scripts, BDC, Tools and Suppliers. Last reply by Mike Warwick 17 hours ago. 5 Replies

I am putting together a list of Best Practices for our dealer group and would like some feedback on a couple of topics from the best and brightest:How many phone calls do you require your reps to make per day?How many emails do you require your reps…Continue

Cyndie Farrow

Auto Industry Recruiting for Staff

Started by Cyndie Farrow in TRAINING - Consulting Services, In-Dealership Training, Web Learning Tools, NOT Seminars or outside of dealership events (see CONFERENCES categories down) yesterday. 0 Replies

After working for BMW for 30 years and helping them build a solid and growth oriented company I would like to hear from dealer owners and managers on what they see as challenges and benefits of working with staff recruiters in our industry.  I'd…Continue

Tags: training, recruiting, staffing

John Roberts

Proper Turn from Internet person to salesperson

Started by John Roberts in PROCESS - CRM and lead Management Processes, Emails, Phone Scripts, BDC, Tools and Suppliers. Last reply by Jeff Simonton yesterday. 1 Reply

Started handling internet leads differently this year, I now have an individual responding to the leads and contacting them to attempt to set appointments. How do we make a smooth transition from the internet person to the salesperson when they come…Continue

Ken Beam

So how do you target/market your "Out-of-Season" inventory? One of my methods is to create a geo-targeted MicroSite...... Hey Ralph Paglia chime in on this one my friend!

Started by Ken Beam in MICROSITES / MULTIPLE WEBSITES - URL Portfolios, Special Microsites, Keyword Rich URL's, Ad Campaign Landing Pages, Multiple Websites. Last reply by Ken Beam yesterday. 17 Replies

Soooooooooooooooooooooooo this happens to everyone sooner or later..... "stale" or wrong time of year inventory issue...... So what do YOU do about it? One of the cool things I like to do is to create a geo-targeted MicroSite utilizing a Video or…Continue

Brian Nieves

Is a dealer group is allowed to advertise cars for sale on its website that is not located at its lot?

Started by Brian Nieves in INVENTORY - Vehicle Listing Sites, Inventory Management and Data Services, Publishers and Related Topics. Last reply by Bryan Craig yesterday. 8 Replies

I need some help. I was asked a question today that I did not know the answer. We are in Virginia.Do you know if a dealer group is allowed to advertise cars for sale on its website that is not located at its lot?ThanksBrian NievesTri-State…Continue

Linn Boyd

Security problems that you need to look for!

Started by Linn Boyd in Uncategorized or Does Not Fit into Defined Categories yesterday. 0 Replies

I am currently writing a piece about data security and vendor relationships in the dealership arena but I know that some vendors use this software and you really need to think about that right now. You need to stop using PcAnywhere immediately!…Continue

ADM Blog Posts

Kurt Kubicki

Be a Sales Pro – Work the Service Drive

Posted by Kurt Kubicki on January 25, 2012 at 6:50am 0 Comments



Question: Is a sales associate’s selling responsibility complete once the customer drives off in his or her new wheels? For too many sales associates it is. This is a mistake.

 

Of course, the action all sales associates thrive on is, indeed, in the front of the store. After all, it’s there one basks in the glamour of the new models, the showroom lights and the rainbow of colors – all which get the selling juices flowing. An up walks through the door and…

Continue
David Johnson

Invite A Friend To ADM Day - Jan 26th

Posted by David Johnson on January 25, 2012 at 7:20am 4 Comments

ADM prides itself in being the go to social network for the auto industry. We have a rich history of providing great information for the great price of absolutely nothing. How do we do it? We do it because we have great members such as yourself that are willing to share, answer questions and help others in our…

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Ali Amirrezvani

Google Changes Algorithm; Affects Top-Heavy Ad Pages

Posted by Ali Amirrezvani on January 24, 2012 at 11:52am 2 Comments

While (I hope) most dealership websites won’t be affected by this, Google has recently announced they will begin penalizing websites that have too many ads at the top.  It's being called the "page layout algorithm" and affects sites that "don't have much content 'above-the-fold'", according to Google's Inside Search blog.…

Continue
Aaron Hassen

Kia Motors America Implements Live Chat Strategy for Kia Dealerships Nationwide

Posted by Aaron Hassen on January 24, 2012 at 5:38am 0 Comments

More than 100 dealers per month added since Mid-September.

Contact At Once! (www.autodealerchat.com), the leading dealer chat provider to the automotive industry, and Kia Motors America (KMA) (www.kia.com) today announced the achievement of a milestone – enablement of the 500th…

Continue
Stephen Jackson

Auto Dealers Use Facebook Geotargeting For Digital Marketing

Posted by Stephen Jackson on January 23, 2012 at 1:40pm 0 Comments

Let’s say that you’re an auto dealer with a successful social media aspect of your digital marketing campaign – you have tons of Facebook fans, a healthy community that provides feedback and applause, and an online presence that grows every day. But the point of any marketing endeavor is to eventually convert your fans into loyal customers, and you determine that your Facebook page just isn’t bringing in sales –  despite…

Continue
Holly Forsberg

AutoUSA Internet Sales Solutions To Feature New Product Line-Up at NADA in Las Vegas

Posted by Holly Forsberg on January 23, 2012 at 8:55am 56 Comments

Fort Lauderdale, FL – January 23rd, 2012 – Booth 1415, NADA—AutoUSA Internet Sales Solutions (www.autousadealers.com) announced it will feature its new product line-up at NADA in Booth #1415. The products are designed to help auto dealer Internet sales departments address their biggest challenges, including staffing issues, adhering to written processes, increased competition and more. AutoUSA recently re-positioned itself,…

Continue
Shereef

CarChat24 Announces Free Premium Dealer Chat Software and Back-Up Support for BETA Testers!

Posted by Shereef on January 22, 2012 at 11:30pm 2 Comments

CarChat24 is going to have an Extended Beta with approved volunteer Beta test dealers to make sure our final version after Beta will be exactly the way our clients (Car Dealers) want it. Approved dealers who actively participate will be offered the free use of our premium chat software for up to 2 months, and may also qualify for our…

Continue
Brian Pasch

Does Your Website Pass All Google Diagnostic Tests?

Posted by Brian Pasch on January 22, 2012 at 5:12pm 7 Comments

The most overlooked website diagnostic software is provided free in Google Webmaster Tools (GWT).   Most dealers are unaware of the wealth of information that GWT can provide regarding the health of your website. 

 

Dealers…

Continue

Google Automotive Marketing Targeted Contextual Advertising Placements

30 Day Real Time Traffic Report Showing Daily Unique Visitors to the Automotive Digital Marketing Professional Community

Automotive Marketing and Advertising News from AutoBlog

A sneak peek at Chevrolet's plan for the Super Bowl

Filed under: ,



Chevrolet has purchased seven spots.

It's the two-minute warning in terms of Super Bowl advertising and Chevrolet still has some ground to cover. General Motors' largest brand is still mulling its advertising lineup with less than two weeks remaining until the New York Giants and New England Patriots meet in the big game.

Chevrolet has purchased seven spots. Exactly which vehicles will be featured and at what times is still stirring healthy debate at GM headquarters.

"Every day, we're changing the spots of what's running where," said Chris Perry, Chevrolet's vice president of global marketing and strategy. "We're probably going to push it to the end."

That comes Tuesday, Jan. 31 when NBC wants final decisions. Click past the jump to continue reading.

Continue reading A sneak peek at Chevrolet's plan for the Super Bowl

A sneak peek at Chevrolet's plan for the Super Bowl originally appeared on Autoblog on Fri, 27 Jan 2012 19:00:00 EST. Please see our terms for use of feeds.

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Social Media Marketing Best Practice Example: Feedburner Content Syndication Scrolling Headline Animation Tool for Website Embedding and Placement

Google Blog Articles, News and More

Resources to support a new and open world for learning

Googlers are the types who never really leave the classroom. Guest speakers come to campus to give talks on subjects ranging from fiction to physics. Diverse groups of people work together to understand and solve big problems while groups of Googlers engage in passionate debate in our cafeterias. Given this environment, it’s no surprise how highly we value our external work in education. We have a growing number of successful education programs from primary school through to university, as well as a suite of free and open tools that reach families and classrooms around the world.

Recently, we decided to gather our resources and lessons learned into one place for educators everywhere. “Google in Education: A New and Open World for Learning” highlights how people are using Google resources to enhance teaching and learning. This booklet isn’t your typical annual report; it’s a living document for educators to use year-round. We’ve also revamped our website, google.com/edu, to be a one-stop shop for teachers, students, parents and organizations to explore all of our offerings. We’ve launched a Google+ page, where everyone can stay updated on our educational tools, products and programs, and join the conversation.


To develop all of these new materials, we went straight to the source, relying on dozens of educators to provide stories and feedback. We hope these resources will inspire and enable teachers, while affirming our commitment to increasing access to an excellent education for all.

Thanks to educators, students and supporters everywhere for helping to extend our spirit of lifelong learning into classrooms around the globe.

For more information about Google in Education, visit www.google.com/edu/about, and to stay updated on the world of education at Google and connect with fellow educators, follow us on Google+.

The Automotive Digital Marketing Professional Community

This community is dedicated to Thomas Lesard who was my boss from 1982 to 1984 while I worked for the De La Fuente Automotive Group in San Diego, CA. I know that nobody misses Tom as much as his family, but here it is, more than 25 years later and I am still making a conscious effort at keeping the promises I made to Tom... Such is the lasting impact of true leaders!

-- Ralph Paglia

 

 

The ADM Professional Community has a mission objective to provide an online networking exchange that serves as an open source of files and resources useful in crafting a car dealer's digital marketing strategy and then executing the daily operational tactics. These tools include email templates, phone scripts, performance reporting and tracking spreadsheets, Search Engine Marketing (SEM) practices, including both paid and organic placements, along with guidance on what features and functionality make various types of automotive websites more effective.

 
 
 

Social Network for Car Dealers, Automotive Marketing, Advertising and Sales Management Professionals sharing Internet strategies and tactics

Automotive Marketing Professional Community

 

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Top 5 Most Popular ADM Member Posts of Past 7 Days

1. ADM Member Reception at NADA

February 3, 2012 from 6pm to 9pm at The Pub at the Monte Carlo Hotel

Organized By: Brian Pasch and Ralph Paglia

4. Steven Dietz.wmv

Added by Thomas A. Kelly on January 21, 2012

Automotive Marketing Solution Sponsor

Google Automotive Display Advertising Example


Most Popular Photos on ADM This Week

1. Mike and Ralph Paglia

Added by Michael Correra on January 26, 2012

2. Be Fearless - New Year Resolution

Added by Ralph Paglia on December 26, 2011

3. Automotive Sales Phone Mastery

Added by Tim Northburg on January 21, 2012

4. Hyundai Website Specials Update

Added by Derek Box on January 24, 2012

5. Automotive Sales Playbook

Added by Tim Northburg on January 21, 2012

Google Automotive Network Text Site Placement Ads

ADM Notes

How To Get YOUR Video Featured

Created by Ralph Paglia Apr 19, 2010 at 1:58am. Last updated by Ralph Paglia May 11, 2010.

How To Get Your ADM Blog Post Featured

Created by Ralph Paglia Jan 16, 2009 at 11:24am. Last updated by Ralph Paglia May 11, 2010.

How To Get Your ADM Profile Featured

Created by Ralph Paglia Jan 16, 2009 at 11:18am. Last updated by Ralph Paglia May 11, 2010.

Internet Sales Manager Resources and Blogroll

ADM Professional Community Blogroll:
1. Social Media Optimization
2. Used Car Blog
3. Automotive Social Media

4. Automotive Internet Marketing

5. Automotive Social Media Network
6. Ford Community
7. Chevy Community
8. Toyota Community
9. Mazda Community
10. Kia Community
11. Internet Sales Managers Organization
12. Toyota Social Media Marketing Network

13. Social Media Marketing for Business

14. Weed Out Losers and Hire Winners

15. Take Control of Dealership Reputation


---------------------
Get listed on this Blogroll; send your blog title text and your blog's associated URL. Include a link to your site's page showing the ADM title text: "Automotive Digital Marketing" linked to: http://www.automotivedigitalmarketing.com to Ralph Paglia via ADM.

Solution Descriptions and resources shown below are selected based on value to ADM members and a superior level of support for the ADM Community.

PrestoReviews is a unique resource to dealers for maximum Reputation Management control combined with remarkable Page 1 Defense SEO

 

Check out Philip Zellinger's Ad Agency Online by clicking the logo above. Mr. Zellinger has been a major contributor of content to ADM and has become well known for his dealer advertising expertise and effectiveness.

Follow ADM on Twitter

Headlight Blog Automotive Insights from Razorfish

Charity: water’s drill rig will tweet and let you track donations by GPS

Every dollar that Charity: water raises in September will directly fund the new rig (all financial support for staff comes from other sources). And in case you want proof, the non-profit will be tracking the rig with GPS.

Defining Engagement Elements: What’s important to consumers when they reach out to your brand

This post was extracted from Liminal, 2011 Razorfish Customer Engagement Report which was recently released by Razorfish. It has been modified in part to make it more relevant for the Headlightblog.com audience. In December 2008 Samir Balwani wrote a blog post about how Scott Monty, the head of social media for Ford Motor Company, stopped [...]

Building an electric vehicle-ready world

This is the third in a series of articles by Neal Gorevic and Haven Thompson that looks at electric vehicles and how automakers, as well as other players in the space, are planning/will need to plan on leveraging digital marketing and product development to help drive adoption for electric vehicle purchase and to help manage [...]

Electric vehicles and telematics grow together

This is the second in a series of articles by Neal Gorevic and Haven Thompson that looks at electric vehicles and how automakers, as well as other players in the space, are planning/will need to plan on leveraging digital marketing and product development to help drive adoption for electric vehicle purchase and to help manage [...]

Digitally electrifying vehicle ownership

This is the first in a series of articles by Neal Gorevic and Haven Thompson that looks at electric vehicles and how automakers, as well as other players in the space, are planning/will need to plan on leveraging digital marketing and product development to help drive adoption for electric vehicle purchase and to help manage [...]

J. D. Power Online Automotive Review Articles on Internet Sales and Management Research and Insights for Car Dealers, Internet Sales Managers and OEM Executives

Even used-vehicle buyers are going online

This past year we saw a massive increase used automotive Internet usage (AIU) rate, as 68% of all used-vehicle buyers went online during the vehicle shopping process versus 63% in 2009.  The dramatic rise has narrowed the gap between used- and new- AIU rates. There are many fac tors at work.  One is the poor [...]

Automotive iPad apps

This week I decided to check out automotive iPad apps.  These first-generation entries are at times engaging, but ultimately I often found than frustrating and rather limited. Let’s start with one of my favorite usability rants: hot spots.  They’re quick, which is probably why three OEM iPad apps incorporate them.  They’re also dirty – pretty [...]

Some reliability perceptions are changing (and that’s not a good thing for Toyota)

It’s no secret that auto manufacturers are creating better vehicles than ever before – safer, more feature-rich, higher quality, and more reliable.  Data from our Vehicle Dependability Study, which surveys owners of three-year-old vehicles regarding the number of problems experienced in the prior twelve months, backs the assertion of improved reliability.  As illustrated below, these [...]

Edmunds AutoObserver

Auto Safety Coverage Moves to Edmunds.com

Thank you for your interest in Edmunds.com's coverage and analysis of automotive safety. AutoObserver.com is being integrated into a new area of Edmunds.com. Car safety information now can be found at http://www.edmunds.com/car-safety/. To stay connected via social media as...

Car Technology News Moves to Edmunds.com

Thank you for your interest in Edmunds.com's coverage and analysis of automotive technology. AutoObserver.com is being integrated into a new area of Edmunds.com. Coverage of car technology now can be found at http://www.edmunds.com/car-technology/. To stay connected via social media...

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