Automotive Digital Marketing Professional Community

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Automotive Digital Marketing

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Ralph Paglia
Editor-in-Chief

David Johnson
Editor, Social Media 

Dan Weik
Editor, Reputation Management 

Dr. Elizabeth Archuleta
Voice of the Female Car Buyer

Tom Gorham
Editor, From The Trenches

Richard Bustillo
Editor, General Manager's Perspective

Ken Beam
Editor, Vehicle Presentation Videos
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PLEASE NOTE: The opinions and perspectives about automotive marketing and the auto industry expressed on ADM reflect the individual expression of those posting such statements, and should not be misconstrued as the policy or opinion of that individual's employer, nor that of the ADM Professional Community's editorial staff or membership... "Caveat Emptor"

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Automotive Marketing Recommendations

Automotive Marketing News for Internet Sales Managers

Importance of Preparing Viable Business Case for Alt-Fuel Truck Purchases

Truck manufacturers have introduced an array of alternative fuel power options in the past few years that include gasoline/compressed-natural-gas and electric/gasoline versions. Fleet managers must prepare a business model to evaluate alt-fuel truck purchase prices that are double or more to a comparable fossil-fuel truck with lower fuel cost savings to determine if alternative fuel trucks are a good return on investment.

Safety Experts Disagree on Distracted-Driving Issue

There is disagreement among safety experts over whether a distracted-driving crisis exists, and if so, who should have to solve it - the auto or cellphone industry. As car- and phonemakers work together to reduce distractions by better linking mobile devices with cars, some safety advocates and federal officials say that's also too risky. IIHS says more focus should be directed toward technologies such as automatic braking that help motorists avoid crashes rather than distractions.

Automakers Discover Big HD Screens

Automakers are installing larger high-definition dashboard displays in new models as they introduce increasingly sophisticated infotainment and navigation systems. The new Lexus GS will feature a 12.3 inch screen, up from 8 inches, with a split screen display. Ford's 2013 Escape, Taurus, and Fusion models will offer an 8 inch screen. Bigger screens improve many features, such as backup-camera viewing.

Ricky Beggs Reports Mixed Bag of Auction Wholesale Activity

Black Book's Ricky Beggs reported a mixture of dealer comments on auction wholesale activity last week. "We heard that 'dealer consignment lanes struggled,' and 'there were more no-sales within the 2011 and 2012 models.' From opposite sides of the country we heard, 'full-size pickups and full-size SUVs are not selling well,' to the 'economy cars are in demand.'" Black Book saw a dip in car wholesale prices of $13 overall while truck prices dropped by $14. Prices for full-size crossovers were up $46.

Fleets Weigh Pros, Cons of TPMS

Tires pressure monitoring systems, mandatory on all vehicles under 10,000 pounds but an extra-charge option for heavier trucks, are seeing mixed success attracting light and medium commercial buyers despite promises of longer tread life and reduced tire maintenance. Some fleets say they are unable to justify the additional cost of installing TPMS on heavier vehicles while others say the systems have improved tire performance. NHTSA believes that low tire pressure causes 250,000 accidents per year, killing 660 drivers and injuring 33,000.

Top Content Contributing Members!

1. Ralph Paglia

Gilbert, AZ, United States

2. Ketty Colom

Maitland, FL, United States

3. Jim Radogna

San Diego, CA, United States

4. Keith Shetterly

Houston, TX, United States

5. Joe Webb

Chicago, IL, United States

Automotive News Videos

Toyoda Rallies Home Team (5/17/12)

Toyota chief vows to preserve jobs in Japan, GM shakes up sales organization, SRT's designer diet.

Ford's Prius V fighter (5/16/12)

Dealers begin taking orders for C-Max hybrid; GM, Ford views differ on value of Facebook ads; 'acute' engineer shortage.

Akerson's Worst Critic? (5/16/12)

GM CEO stops short of voting himself valedictorian, after lull, a flurry of product launches predicted, Ford Escape sets pace.

Buffett Buys Into GM (5/16/12)

GM gains a major-league investor, 'unfriends' Facebook ads; Redesigned Altima starts production; Honda's latest balancing act.

Selling Ford to 'Skeptics' (5/15/12)

Ford tries plain-label advertising, former chief Harold 'Red' Poling dead at 86, and a losing quarter for battery-maker A123.

Photo Cars Blog Feed

AC Cobra


AC Cobra, originally uploaded by J Shears Photography.

Original 1960\'s AC Cobra Shot on a leaf Aptus.

Lighting:
1 Studio head placed on the cars left side and the sun placed at the front

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Smart Roadster Brabus Front, originally uploaded by Devil_of_Tora.

Please visit my Blog: Devil-Photography.com
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Become a Fan in Facebook: facebook.com/DevilPhotography

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DSC_7445, originally uploaded by Luca Merlo.

Raduno autodromo di Monza 20 Febbraio 2011

 

Latest ADM Activity

Brad Alexander promoted Brad Alexander's video
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Josh Vajda posted a blog post

TAKE OUR SURVEY AND YOU MAY WIN A $400 AMERICAN EXPRESS GIFT CARD!

AutoUSA Internet Solutions is conducting a survey and is inviting auto dealer Internet marketing personnel to participate. We plan to share the information in a special presentation this October during the 13th Digital Dealer Conference & Exposition. But we can’t do it without you! Share your metrics and you will be able to see how you compare with industry averages, and what processes need to be in place to make your Internet sales department a success. All information will remain…See More
17 minutes ago
Ken Beam posted a video

Morristown NJ | Mini Cooper | Ken Beam shows gorgeous Convertible Mini Cooper at Douglas Infiniti

Watch Ken Beam Show-n-Tell you all about this absolutely pristine, low-mileage 2005 Mini Cooper S Convertible at Douglas Infiniti in Summit New Jersey. *This...
1 hour ago
Brad Alexander posted a video

Foundations for Sales, Why Do We Suck On The Phone?

Brad Alexander takes Foundations for Sales to the Sales Calls realm; why do we suck on the phone? Sell the appointment not the car, along with other valuable...
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Profile IconFelix Sanchez and Eugene j Ortiz joined Automotive Digital Marketing Professional Community
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Steve Duff posted a discussion

GM dumps Facebook

GM unfriends Facebook, pulls $10M in adshttp://www.detroitnews.com/article/20120516/AUTO0103/205160322/1148/auto01/GM-unfriends-Facebook-pulls-10M-adsAnyone else (at the dealership level) had poor results from FB?See More
3 hours ago
Ketty Colom posted a blog post

ActivShow Drives Website Visitors Into Dealerships: Reminder - Webinar starts tomorrow at 11:30 am!

In a previous blog post we made the announcement that ActivEngage has teamed up with the targeted incentive provider HookLogic to give dealers the bait they need to drive website visitors into the dealership. We are proud to introduce ActivShow - an integrated chat solution specially designed to generate more walk-in traffic from your most…See More
5 hours ago
J. Michael Zak is now friends with Ralph Paglia and Amy E. Dixon
6 hours ago
James Schaefer posted a blog post

DeliveryMaxx introduces DigitalMaxx 2.0

DeliveryMaxx has been the industry leader in creating innovative solutions to help Automotive Dealerships converting the one-time customer into a life-time customer.  However, never one to rest on their laurels, DeliveryMaxx has made it possible for dealerships to talk to the world utilizing the most up-to-date technology.  Just imagine, a dealership customer leaves finance and gives a review talking about how great the experience has been in purchasing a new vehicle.  Next, a picture is taken…See More
6 hours ago
Vicki ONeill and Mark Tewart are now friends
8 hours ago
Mike Fox posted photos
14 hours ago
Keith Shetterly posted a blog post

Keith is Joining Car Research!

Here's some news:  Keith Shetterly (me!) is now contracted to help Car Research build their internal BDC!  It's an association I have long coveted, because--as a "process guy"--I know that modern sales processes are the muscle around the bone of a great CRM.  And I consider Car Research XRM a great product.  I couldn't be happier to have this association, and I am proud to be leading this effort for Car Research!Keith Shetterly keithshetterly@gmail.com…See More
18 hours ago
Adam Ross commented on Adam Ross's blog post 15 Reasons You Should Use Google Voice
"Thanks for the comment, Bruce! I was not aware that you could direct calls during certain hours... gotta try that one! I use the voice extension as well, allowing me to make business calls from the clearest possible land line. I was amazed at how…"
19 hours ago
Adam Ross promoted Adam Ross's blog post 15 Reasons You Should Use Google Voice
19 hours ago
Bruce Etzcorn commented on Adam Ross's blog post 15 Reasons You Should Use Google Voice
"I love my Google Voice account. It's my primary number these days! My favorite feature is being able to direct calls to my office during 9 - 5 and home between 5 - 10p on weekdays. The Chrome Voice Extension is great too, what a great time…"
23 hours ago
Rick Garrett promoted Ketty Colom's blog post Survey says: Hispanics use Social Media the Most -Tips on how to reach this Demographic by a Latina
yesterday
Adam Ross posted a blog post

15 Reasons You Should Use Google Voice

How come everybody isn't using Google Voice?Here are 15 reasons why you should be, if you're not already…This may sound like a commercial, but I am just a fan and user trying to pass on the idea.It's FREE with a GMail account.You can get a new phone number or port over an existing number.You can even choose your new number from an…See More
yesterday
Tom Hawkins commented on Ketty Colom's blog post Foursquare- Tips on Playing the Game for Your Dealership
"Thanks, Ketty...Michael made it sound like that people check in places without visiting them.  He mentioned he is mayor of 9 competing dealerships....can't imagine he actually visits all of them to become mayor...in my mind, driving by or…"
yesterday

Naked Lime: Advertising, Marketing, Web, Search and Social, Digital Reputation, and Mobile with a twist!

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Hire The Winners provides a better way to evaluate Automotive Sales Professionals

ADM Forum

Bad Days/Holidays to market to dealers

Started by Jim Leman in Uncategorized or Does Not Fit into Defined Categories yesterday. 0 Replies

I know to avoid first and last of the month to reach dealers, but can you help me identify what holidays primarily where it would be futile or less effective to reach dealers, i.e. July 4 Sales, etc? Looking to do a marketing drop and don't want it…Continue

Seeking an Advertising Specialist for the Casper, Wyoming market with AutoTrader.com!

Started by Carlos Garcia in HELP WANTED - Human Resources, Career Management, Recruiting and Hiring, Positions Sought, Pay Plans, Anything Hiring or Career Related yesterday. 0 Replies

The Advertising Specialist will be responsible for generating revenue within their defined account list and prospect territory. They will work closely with automotive dealers in an assigned territory to provide a consultative sales-assessment of…Continue

Sales Position Open in Corpus Christie/Kingsville, TX Market

Started by Stephanie Young in HELP WANTED - Human Resources, Career Management, Recruiting and Hiring, Positions Sought, Pay Plans, Anything Hiring or Career Related yesterday. 0 Replies

$7,500 SALARY WHILE TRAINING! Plus Incentives and Bonuses! Become a Professional Automotive Sales Consultant NO AUTO EXPERIENCE NEEDED PREVIOUS RETAIL OR SALES EXPERIENCE A PLUS!  This is an exciting career opportunity that allows you to earn the…Continue

Tags: Salespeople, Consultant, Salesperson, Sales, Kingsville

Seeking AutoTrader.com Advertising Specialist Williamsport, PA!

Started by Katerina White in HELP WANTED - Human Resources, Career Management, Recruiting and Hiring, Positions Sought, Pay Plans, Anything Hiring or Career Related yesterday. 0 Replies

Job DescriptionThe Advertising Specialist will be responsible for generating revenue within their defined account list and prospect territory. They will work closely with automotive dealers in an assigned territory to provide a consultative…Continue

Seeking AutoTrader.com Advertising Specialist Greenville, NC!

Started by Katerina White in HELP WANTED - Human Resources, Career Management, Recruiting and Hiring, Positions Sought, Pay Plans, Anything Hiring or Career Related yesterday. 0 Replies

Job DescriptionThe Advertising Specialist will be responsible for generating revenue within their defined account list and prospect territory. They will work closely with automotive dealers in an assigned territory to provide a consultative…Continue

Top 10 Automotive Search Terms (by Volume) on Google During Past 30 Days

ADM Blog Posts

Survey says: Hispanics use Social Media the Most -Tips on how to reach this Demographic by a Latina

Posted by Ketty Colom on May 16, 2012 at 6:59am 2 Comments

In one of my college classes, my professor asked a student to pick five people at random. I was chosen as one of the five. We stood up in front of the class and my professor asked, “Which ethnic group isn’t represented by these students?”  One of the students raised their hand and said, “There are no Hispanics in this group.” I shook my head in annoyance and said, “No, I’m Puerto Rican!” Which was followed by, “Oh I’m sorry, you don’t look Hispanic.”…

Continue

Foursquare- Tips on Playing the Game for Your Dealership

Posted by Ketty Colom on May 15, 2012 at 6:26am 10 Comments

This past weekend my brother was in town visiting and the moment he walked into any store or bar he exclaimed, “Oh! I gotta check-in on Foursqaure!  There might be deals!”  According to an Empathica survey, one in three consumers recently followed through with a recommendation…

Continue

Transparency is Not a Dirty Word

Posted by Jim Radogna on May 12, 2012 at 9:00pm 20 Comments

Shortly after I began writing this post, an article popped up on my Google Alerts about another dealer group, accused of deceptive marketing by their state attorney general’s office, having to pony up a six-figure settlement. Not surprising at all, I’m used to seeing these types of articles on a…

Continue

Sad News: Auto legend Carroll Shelby, father of Cobra, Dies in Dallas

Posted by Ralph Paglia on May 11, 2012 at 1:30pm 3 Comments

Today is a Sad Day for the Automotive Industry and the World of Automotive Enthusiasts... Carroll Shelby has passed away at the age of 89 in Dallas, Texas.…

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Social Media Content; Best Days and Times for Car Dealers to Post

Posted by Ralph Paglia on May 11, 2012 at 12:30pm 6 Comments

Optimal Times for Car Dealer and OEM Link Posting Differ Across Social Networks

When car dealers and automotive marketers are looking to achieve high click counts, the optimal time to post is…

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Online Advertising Growth - Because It Works!

Posted by Richard J Bustillo on May 10, 2012 at 3:45pm 0 Comments

Online Ad Revenues Hit Record $31.7B in 2011, Surpass Cable TV

Internet advertising revenues reached a record $31.74 billion in 2011, representing a 21.9% increase from $26.04 billion in 2010, …

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Auto Industry Marketers Lack Confidence in Complex Digital Marketing Abilities

Posted by Ralph Paglia on May 10, 2012 at 1:00pm 4 Comments

Automotive Marketing Professionals Lack Confidence in Complex Digital Marketing Abilities

Most automotive marketers are not yet confident in their…

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The Next Big Thing In Marketing

Posted by Paul Potratz on May 9, 2012 at 11:50am 9 Comments

The Next Big Thing In Marketing

Check out this great blog by our Social Media Director Julie Powers, as she tells us all about infographics, the next big thing in marketing.

Are you looking for a way to get content in front of potential customers in a more visually stimulating way than just an ordinary text-heavy blog post? Information graphics or…

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The Real Used Car Death Spiral

Posted by Ed Brooks on May 9, 2012 at 10:00am 11 Comments

While looking over an upcoming conference agenda, I noticed a bullet point on a speaker’s agenda: Winning pricing strategies -avoiding the death spiral of pricing to market average.





This…

Continue

Dealership Experience Key To Optimizing Car Sales: Research Report

Posted by Ralph Paglia on May 8, 2012 at 10:30am 2 Comments

Good dealership experience sells more cars than ever



Lexus, Infiniti, Lincoln and Mercedes-Benz top the list for dealership experience influencing the sale. Buick, Audi…

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Google Automotive Marketing Targeted Contextual Advertising Placements

30 Day Real Time Traffic Report Showing Daily Unique Visitors to the Automotive Digital Marketing Professional Community

Automotive Marketing and Advertising News from AutoBlog

Ford and GM in Twitterfight over Facebook advertising?

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Ford's Twitter jab at GM's Facebook ad pullout
Frenemies Ford and General Motors have taken to cyberspace for a little verbal sparing, trading snarky shots this week over which company is more likeable on Facebook.

GM set itself up Tuesday after news broke that the carmaker decided not to spend $10 million on Facebook advertising the same week the social media juggernaut prepares for its initial public offering expected to raise $100 billion dollars.

Ford used the opportunity to tweak its crosstown rival, tweeting: "It's all about the execution. Our Facebook ads are effective when strategically combined with engaging content & innovation."

GM couldn't leave that alone, going onto its Facebook page, "Just wanted to let our millions of Facebook fans know, we're still here, and we 'like' you back!"

Both carmakers will continue to use Facebook, where both have millions of followers of their brands and vehicles. And, really, they are both right.

Ford has done an extremely good job incorporating Facebook into its marketing strategy. When it came time to launch the new Ford Explorer, it did it through Facebook reaching millions of people.

GM has determined its money will be better spent in other areas. A recent Associated Press-CNBC poll showing more than half of all Facebook users never click on sponsored ads and only 12 percent said they felt comfortable to buy anything over Facebook. Google, The Wall Street Journal points out, is much more effective.

Ford and GM in Twitterfight over Facebook advertising? originally appeared on Autoblog on Thu, 17 May 2012 10:35:00 EST. Please see our terms for use of feeds.

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Social Media Marketing Best Practice Example: Feedburner Content Syndication Scrolling Headline Animation Tool for Website Embedding and Placement

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Helping students fish for a better future in the land of 10,000 lakes

Minnesota has long been a state that’s prided itself on its commitment to education. Now the state has taken on the mission of becoming a technology hub as well, setting the goal to become one of the country’s top five technology states by 2020. Last week, we travelled to Minnesota to pilot two new programs designed to help students with an interest in technology get a jump on the job market, and learn directly from Google engineers over Google+ Hangout.

First, we partnered with Teach for America on a classroom mentorship project that pairs Google engineers with middle school science and math classes via Google+ Hangouts. A dozen Googlers paired up with classrooms in Minneapolis/St. Paul last week to introduce a curriculum modelled after Solve for X, Google’s initiative that celebrates technology-based moonshot thinking to solve real-world problems. In the coming weeks, each classroom will chose a big problem to tackle (world hunger, homelessness, climate change, etc.) and develop an innovative technology solution to address it—with help from the Google mentor who will join the classroom via Google+ Hangout for coaching sessions. We think hangouts are a great way to connect Googlers with classrooms far away, and are looking to expand this pilot to other states in the fall.

Google Engineer Selim Onal talks with students at the Minneapolis KIPP Academy about Solve for X

We also kicked off our first-ever youth entrepreneurship training as part of our Google for Entrepreneurs programs. The summit brought together 60 high school students from the Minneapolis STEP-UP program, an effort designed to place students from lower-income communities as interns at Minnesota businesses over the summer. Our goal was to give these students some basic training in Google tools like Docs, Apps, YouTube and Google+ so that they can enter their internships with a better understanding of how technology and the Internet can be of help to them, as well as spark these students with an entrepreneurial drive that will serve them well in these opportunities. After a morning of learning about Google tools, the students broke out into teams to pitch their own business ideas to solve challenges in education, government, transportation and the music industry. A number of mentors from the Minneapolis tech community joined us to help coach the students, and Minneapolis Mayor RT Rybak was onhand himself to help get the students started.

Minneapolis STEP-UP students pitch their start-up ideas to address a series of real-world challenges

Science and technology disciplines are projected to add 70,000 jobs to the Minnesota job market by 2019. We hope by partnering with local organizations, we can help give students the inspiration and skills to enter that job market ready to excel.

Shiver me timbers, the 2012 D4G Winner is....

After 114,000 submissions and millions of your votes, second grader Dylan Hoffman of Caledonia, Wisc. is this year’s U.S. Doodle 4 Google National Winner. His doodle “Pirate Times” will be featured on the U.S. Google homepage tomorrow, May 18.

Hoffman, who attends the Prairie School in Racine, Wisc., responded to this year’s theme “If I could travel in time I’d visit...” with a colorful depiction of his dream visit to an era filled with swashbucklers. There, he’d “sail a pirate ship looking for treasure, have a colorful pet parrot and enjoy beautiful sunsets from deserted islands.” With his win, Dylan has come into some treasure of his own: a $30,000 college scholarship, a Chromebook computer and a $50,000 technology grant for his school. As an added bonus, Dylan’s doodle will grace the front of a special edition of the Crayola 64-crayon box, available this fall.


After this year's record-breaking submissions, choosing the National Winner and the four National Finalists wasn’t an easy decision. In addition to selecting Dylan, millions of public votes also helped us determine the four National Finalists, each of which will receive a $5,000 college scholarship:
  • Grades 4-5: Talia Mastalski, Grade 5, East Pike Elementary School, Indiana, Penn., for her doodle “Traveling to me.” Talia says, “When I think of Google, I think of a wormhole leading me to knowledge. If I could travel in time, I would visit a similar wormhole into the future to find out about ME.”
  • Grades 6-7: Herman Wang, Grade 6, Suzanne Middle School, West Covina, Calif., for his doodle “Retro City.” Herman says, “If I could travel in time, I'd visit Retro City. A future city made of robots and humans.”
  • Grades 8-9: Susan Olvera, Grade 8, SOAR Alternative School, Lafayette, In., for her doodle “Traveling Back to the Future.” Susan says, “If I could travel in time, I'd travel back to the future. If there is life on other planets, I believe we'd visit the natives as well as invent different ships and rockets for quicker transportation. With what we have accomplished currently, I believe the ‘future’ isn’t so far away.”
  • Grades 10-12: Cynthia Cheng, Grade 11, Edison High School, Edison, NJ, for her doodle “A World of Adventure.” Cynthia says, “If I could travel in time, I'd visit the age of the Vikings. Though their tales of monsters may not have been entirely true, they were some of the greatest explorers in history. It would be a remarkable experience to share adventures and discover new lands with them.”
After the awards ceremony in New York City today, all 50 of our State Winners will unveil an exhibition of their artwork at the New York Public Library, where their doodles will be displayed from May 18-July 19. In addition, the artwork of all our State Finalists and Winners will be displayed at exhibitions in their home states across the country over the summer. Be sure to check out the local exhibition near you.

Thanks to all of you who voted and helped us select this year's winner. Even more important, thank you to all of the students who submitted entries. Keep on doodling and we’ll see you next year!

The Automotive Digital Marketing Professional Community

This community is dedicated to Thomas Lesard who was my boss from 1982 to 1984 while I worked for the De La Fuente Automotive Group in San Diego, CA. I know that nobody misses Tom as much as his family, but here it is, more than 25 years after he died in a tragic plane crash and I am still making a conscious effort at keeping the promises I made to Tom... Such is the lasting impact of true leaders!

-- Ralph Paglia

 

 

The ADM Professional Community has a mission objective to provide an online networking exchange that serves as an open source of files and resources useful in crafting a car dealer's digital marketing strategy and then executing the daily operational tactics. These tools include email templates, phone scripts, performance reporting and tracking spreadsheets, Search Engine Marketing (SEM) practices, including both paid and organic placements, along with guidance on what features and functionality make various types of automotive websites more effective.

 
 
 

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Headlight Blog Automotive Insights from Razorfish

Forget mobile — think multiscreen

This post was excerpted from the Razorfish Outlook Report, Vol. 10. It has been modified in part to make it more relevant for the Headlightblog.com audience. As is the case with many new technologies, consumers are moving faster than brands. They’re already using smartphones and tablet devices in front of the TV to communicate with [...]

Charity: water’s drill rig will tweet and let you track donations by GPS

Every dollar that Charity: water raises in September will directly fund the new rig (all financial support for staff comes from other sources). And in case you want proof, the non-profit will be tracking the rig with GPS.

Defining Engagement Elements: What’s important to consumers when they reach out to your brand

This post was extracted from Liminal, 2011 Razorfish Customer Engagement Report which was recently released by Razorfish. It has been modified in part to make it more relevant for the Headlightblog.com audience. In December 2008 Samir Balwani wrote a blog post about how Scott Monty, the head of social media for Ford Motor Company, stopped [...]

J. D. Power Online Automotive Review Articles on Internet Sales and Management Research and Insights for Car Dealers, Internet Sales Managers and OEM Executives

Even used-vehicle buyers are going online

This past year we saw a massive increase used automotive Internet usage (AIU) rate, as 68% of all used-vehicle buyers went online during the vehicle shopping process versus 63% in 2009.  The dramatic rise has narrowed the gap between used- and new- AIU rates. There are many fac tors at work.  One is the poor [...]

Automotive iPad apps

This week I decided to check out automotive iPad apps.  These first-generation entries are at times engaging, but ultimately I often found than frustrating and rather limited. Let’s start with one of my favorite usability rants: hot spots.  They’re quick, which is probably why three OEM iPad apps incorporate them.  They’re also dirty – pretty [...]

Some reliability perceptions are changing (and that’s not a good thing for Toyota)

It’s no secret that auto manufacturers are creating better vehicles than ever before – safer, more feature-rich, higher quality, and more reliable.  Data from our Vehicle Dependability Study, which surveys owners of three-year-old vehicles regarding the number of problems experienced in the prior twelve months, backs the assertion of improved reliability.  As illustrated below, these [...]

The Future of Satellite Radio

As more in-vehicle audio and entertainment options become available to consumers, the question of satellite radio’s relevance has become more prominent. Most vehicle sold today have satellite radio at least as an option, if not standard, and most new car buyers are given a trial subscription, usually anywhere from one to six months. This gives [...]

Bringing in younger buyers

The average age of new-vehicle buyers increased dramatically from 46.5 in 2008 to 53.4 in 2010 (Source: 2010 Auto Offline Media Report – Summer) as lower income buyers – who are often younger – were forced out of the market due to the poor economic environment.  This shift has impacted almost every automotive brand, including [...]

Edmunds AutoObserver

Auto Safety Coverage Moves to Edmunds.com

Thank you for your interest in Edmunds.com's coverage and analysis of automotive safety. AutoObserver.com is being integrated into a new area of Edmunds.com. Car safety information now can be found at http://www.edmunds.com/car-safety/. To stay connected via social media as...

Car Technology News Moves to Edmunds.com

Thank you for your interest in Edmunds.com's coverage and analysis of automotive technology. AutoObserver.com is being integrated into a new area of Edmunds.com. Coverage of car technology now can be found at http://www.edmunds.com/car-technology/. To stay connected via social media...

Automotive Green Coverage Moves to Edmunds.com

Thank you for your interest in Edmunds.com's coverage and analysis of green issues related to the auto industry. AutoObserver.com is being integrated into a new area of Edmunds.com. Green coverage now can be found at http://www.edmunds.com/fuel-economy/. To stay connected...

Automaker News Moves to Edmunds.com

Thank you for your interest in Edmunds.com's coverage and analysis of carmakers. AutoObserver.com is being integrated into a new area of Edmunds.com. Coverage of carmakers now can be found at http://www.edmunds.com/industry-center/. To stay connected via social media as well,...

Auto Industry Commentary Moves to Edmunds.com

Thank you for your interest in Edmunds.com's commentary on the automotive industry. AutoObserver.com is being integrated into a new area of Edmunds.com. Commentary now can be found at http://www.edmunds.com/industry-center/commentary/. To stay connected via social media as well, please follow...

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