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PLEASE NOTE: The acronym “ADM” on this website stands for Automotive Digital Marketing. Automotive Digital Marketing is in no way associated with Archer-Daniels-Midland Company. Use of the "ADM" abbreviation on this site refers to the "Automotive Digital Marketing" registered trademark of Automotive Media Partners, LLC
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Ralph Paglia
Editor-in-Chief
J.D. Rucker
Editor, Social Media
Dan Weik
Editor, Reputation Management
Tom Gorham
Editor, From The Trenches
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Editor, GM's Perspective
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Editor, Vehicle Presentation Videos
Manny Luna
Editor, Video SEO
Timothy Martell
Editor, Content Marketing
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Automotive News Videos
Toyota Plans Pay Overhaul (1/27/15)
FS_2015.01.27 Audi’s SUV ‘opportunity’ (1/26/15)
Audi sees big chance in U.S. taste for SUVs, Tesla expands range in China; Honda’s new airbag supplier; early Super Bowl ads. Import Dealers' D.C. Agenda (1/26/15)
CFPB, trade issues on new leader's priority list; the Gen-Y workplace; Toyota sales projection; big hopes for Buick, GMC. Lessons From the Downturn (1/25/15)
Even in good times, dealers not letting their guard down; eBay on online selling; cheaper gasoline fueling used-car market. Soros Next Mega-Dealer? (1/25/15)
Reps from billionaire's investment fund make rounds at NADA; Fox takes helm; make-meeting highlights; Stein: Ready, set, spend. Top 5 Most Popular Automotive Marketing Videos of Past 30 Days
2. Is It Possible to Have Good SEO Simply by Having Great Content
Added by Ralph Paglia on October 27, 2014
4. Auto Recruiting "Taken" to Next Level AutoMax Recruiting
Added by Craig Lockerd on January 10, 2015
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Top 5 Most Popular Automotive Marketing Photos of Past Month
Big Data... Big Promises... Is It Real?
by Automotive Social Marketing I am hopeful that the time will soon come when as an industry we will embrace Intelligent Lead Routing powered by the same data aggregation (Big Data) algorithms used in a much less efficient manner today by lead scoring systems. ILR combined with lead nurturing has the proven potential to drive long term customer retention, while enhancing the ROI from new business acquisition strategies and campaigns. Imagine that, a system that using intensive training and coaching to show sales pros how to leverage customer communication activities in a manner that recognizes and leverages their own individual strengths to ensure maximum results from each day's efforts. This has always been a people business, and when we optimize process and match the right customer with the right message at the right time and pair that customer with the right sales resource.... We all win. CarChat24 receives 4th DrivingSales Dealer Satisfaction Award
by Big Tom LaPointe Thank you to our dealers for awarding us Top Chat Provider for the fourth year! We're proud to be a #DrivingSales" award recipient. CarChat24 Sales VP Jeff Sterns is pictured with Josh Phelon at #NADA2015. We are honored and humbled to serve our dealer partners. #chat #dealerchat #carchat24 Is the glass half empty or half full?
by Manny Luna The purpose of the question is to demonstrate that the situation may be seen in different ways depending on one's point of view. Here's mine. http://vldigitalmarketing.net Feel of the wheel makes the deal!~
by Bobby Auto Industry Marketing and Advertising News
Volvo launching XC60 giveaway instead of Super Bowl ad
Filed under: Marketing/Advertising, Volvo, Crossover, Luxury
Instead of airing a big-budget ad during the Super Bowl this year, Volvo is launching a giveaway to determine who best deserves a new XC60.Continue reading Volvo launching XC60 giveaway instead of Super Bowl ad
Volvo launching XC60 giveaway instead of Super Bowl ad originally appeared on Autoblog on Tue, 27 Jan 2015 11:30:00 EST. Please see our terms for use of feeds.
Permalink | Email this | CommentsToyota spotlights Amy Purdy in new ad ahead of Super Bowl
Filed under: Marketing/Advertising, Videos, Toyota
We're getting another taste of Toyota's ad campaign for the Super Bowl with its pre-game commercial for the refreshed 2015 Camry. The spot stars Paralympic snowboarder and former Dancing with the Stars contestant Amy Purdy over the inspiring words of Muhammad Ali.Continue reading Toyota spotlights Amy Purdy in new ad ahead of Super Bowl
Toyota spotlights Amy Purdy in new ad ahead of Super Bowl originally appeared on Autoblog on Mon, 26 Jan 2015 19:01:00 EST. Please see our terms for use of feeds.
Permalink | Email this | CommentsBryant Gumbel and Katie Couric equate BMW i3 with the Internet
Filed under: Green, Marketing/Advertising, Videos, BMW, Hatchback, Electric, Super Bowl Commercials
Remember when no one understood the Internet? BMW does, and as it sees it, it's a similar story with its all-new i3.Continue reading Bryant Gumbel and Katie Couric equate BMW i3 with the Internet
Bryant Gumbel and Katie Couric equate BMW i3 with the Internet originally appeared on Autoblog on Mon, 26 Jan 2015 12:44:00 EST. Please see our terms for use of feeds.
Permalink | Email this | CommentsMusic
Automotive Marketing Community Professionals
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Alexander Lau commented on J.D. Rucker's blog post Why 'Irrelevant' Content on a Dealer's Website is Relevant"Additionally, unless you have hacked WordPress, the way we have, you had better have a blog system in place that enables for the generation of an RSS Feed. Example: http://baierlchevrolet.com/dealer/baierlchevrolet/blog.xml
Feed the robots, the…"
Lisandra Ramos posted a blog postWhat's New in Social Media for 2015?
Social media kicked off the New Year with some interesting updates geared toward increasing content exposure and diversifying communications tools. While some automotive professionals have expressed thatsocial isn’t selling cars, these updates may yet give us hope!So far, here are 2015’s five social media updates your dealership needs to know about:1. …See More
Alexander Lau commented on J.D. Rucker's blog post Why 'Irrelevant' Content on a Dealer's Website is Relevant"Although, I probably shouldn't throw in the geolocator, here you go... Just something different than the usual models.
Used Cadillac Brougham Review, Timeless Style and Class in…"
Dan Weik (pronounced wick) is now friends with Jeff Colby, Kim Essenmacher, Meaghan Walker and 3 more
Black Book's blog post was featuredBlack Book Used Car Market Report - Ricky Beggs
Hello and welcome to this week’s edition of the Used Car Market Report from Black Book.As you can tell we are again recording this market video blog via Skype while on the road. Where has the industry taken us this week? We are coming to you from the exhibition hall floor and the Black Book booth at the 98th annual NADA Convention and Exposition in San Francisco. Unfortunately there is no…See More
Virgil Stanphill's blog post was featuredTips For High Volume Car Sales - 20 Free Sales Videos Offer
The video promoted preparation and automation as 2 of 5 keys to high volume auto sales.Towards the end of the video he offers 20 "no strings attached" FREE videos on selling cars.See More
Black Book posted a blog postBlack Book Used Car Market Report - Ricky Beggs
Hello and welcome to this week’s edition of the Used Car Market Report from Black Book.As you can tell we are again recording this market video blog via Skype while on the road. Where has the industry taken us this week? We are coming to you from the exhibition hall floor and the Black Book booth at the 98th annual NADA Convention and Exposition in San Francisco. Unfortunately there is no…See More
Big Tom LaPointe posted a status"confused internet mgrs don't know or care UNIT SALES or profit from lead source. only want high lead count #carsales #measureeverything"
Virgil Stanphill posted a blog postTips For High Volume Car Sales - 20 Free Sales Videos Offer
The video promoted preparation and automation as 2 of 5 keys to high volume auto sales.Towards the end of the video he offers 20 "no strings attached" FREE videos on selling cars.See More
Mark Frost commented on Timothy Martell's blog post How to Build a Blog Audience from the Ground Up"Haha, Tom! Only if you're hoping that looking like you've got an audience will translate to results. ;)"
Bobby commented on Bobby's group Inspiration-Motivation Quotes"There is no shame in defeat, the personal let down is if you don't try!~"
Ralph Paglia posted a blog postNADA Convention from a Local San Francisco Perspective
National Auto Dealers Association convention sweeps into San Francisco with industry on a roll By Stephen Robert Morse at…See More
Automotive Marketing Community Photos
Top Ten Most Popular Automotive Marketing Posts of the Past 30 Days
| 1 |
It’s All Going Mobile. We Get It. Now What?Added by J.D. Rucker on January 2, 2015 |
| 2 |
How Content Generates Sales Through SearchAdded by Timothy Martell on January 9, 2015 |
| 3 |
Why 'Irrelevant' Content on a Dealer's Website is RelevantAdded by J.D. Rucker on January 21, 2015 |
| 4 |
CRM DOMINATION IN AUTO RETAILINGPosted by James A. Ziegler on January 20, 2015 |
| 5 |
Proud to be the new VP of Sales for Dealer Authority.Added by Jeff Glackin on January 5, 2015 |
| 6 |
Time Isn’t of the EssenceAdded by Richard Holland on January 15, 2015 |
| 7 |
The 3 Easiest Ways to Find Blog Topics to Jumpstart Content EffortsAdded by Timothy Martell on January 2, 2015 |
| 8 |
How to Build a Blog Audience from the Ground UpAdded by Timothy Martell on January 14, 2015 |
| 9 |
Research Report: Analysis of 400+ Car Dealers Responding to Online InquiriesAdded by Ralph Paglia on January 7, 2015 |
| 10 |
Don't Judge a Book By It's CoverAdded by Bobby on January 8, 2015 |
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ADM Forum
Finding the Hidden Market That Your Business Is Missing Out On
Started by Mike Elliott in Uncategorized or Does Not Fit Into Any Pre-Defined Category on Sunday. 0 Replies 0 Likes
Dealership Website SEO
Started by Kim Essenmacher in SEARCH ENGINE MARKETING (SEM) - Includes Organic Optimization (SEO) and Search Engine Advertising (SEA) Strategies, Tactics and Best Practices. Last reply by Melissa Fabre on Sunday. 9 Replies 0 Likes
CRM DOMINATION IN AUTO RETAILING
Started by James A. Ziegler in RANTS, RAVES, OPINIONS and HUMOR; For the Uncensored Voice of Car Guys and Gals - What's Bugging you?!?! Got something funny or ironic? Need to Vent?. Last reply by Michael on Friday. 6 Replies 2 Likes
5 Traits Of Customer-Focused Companies
Started by Mike Elliott in DEALERSHIP MANAGEMENT, MONITORING and REPORTS - Achievements, Milestones, Sales Team and Organizational Leadership Topics, awards or achievements you and your team have earned. Last reply by Markelle Harden on Wednesday. 1 Reply 0 Likes
The Effects of Positive & Negative Customer Service (an InfoGraphic)
Started by Mike Elliott in Uncategorized or Does Not Fit Into Any Pre-Defined Category Jan 17. 0 Replies 0 Likes
Does a dealership need a website?
Started by Helen Smith in DRIVING TRAFFIC - All Advertising, Promotional Campaigns, Creative Assets and Techniques used to Drive Traffic. Last reply by Grant Lockner Jan 8. 25 Replies 0 Likes
New Year will bring new opportunities
Started by Ruben Kazantsev in Uncategorized or Does Not Fit Into Any Pre-Defined Category Jan 1. 0 Replies 0 Likes
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ADM Blog Posts
Black Book Used Car Market Report - Ricky Beggs
Posted by Black Book on January 26, 2015 at 12:00pm 0 Comments 1 Like
Hello and welcome to this week’s edition of the Used Car Market Report from Black Book.
As you can tell we are again recording this market video blog via Skype while on the road. Where has the industry taken us this week? We are coming to you from the exhibition hall floor and the Black Book booth at the 98th annual NADA Convention and Exposition in San Francisco. Unfortunately there is no time to visit nearby Napa Valley or any of the other wineries in the area.
The first part of last week had some of our lender solutions team at the annual AFSA conference, also in San Francisco, and now we are at the ATD and NADA conventions with thousands of franchised dealers and industry…
Tips For High Volume Car Sales - 20 Free Sales Videos Offer
Posted by Virgil Stanphill on January 26, 2015 at 5:00am 0 Comments 0 Likes
The video promoted preparation and automation as 2 of 5 keys to high volume auto sales.
Towards the end of the video he offers 20 "no strings attached" FREE videos on selling cars.
CarChat24 wins 2015 AWA Automotive Website Award
Posted by Big Tom LaPointe on January 25, 2015 at 12:00pm 0 Comments 2 Likes
The CarChat24 team is proud to announce we have received an Automotive Website Award for Marketing Innovation. The prestigious award was presented in San Francisco on January 22, 2015, as the 2015 National Automotive Dealers Association conference kicked off, and coincides with our fourth DrivingSales award for excellence in chat.
The AWA awards are presented annually just prior to the start of the NADA conference by consulting firm PCG Consulting, Inc., and “recognize the best vendors in automotive digital marketing”, in a variety of categories.
Continue“We are pleased to present CarChat24…
NADA Convention from a Local San Francisco Perspective
Posted by Ralph Paglia on January 25, 2015 at 12:00am 0 Comments 3 Likes
National Auto Dealers Association convention sweeps into San Francisco with industry on a roll
By Stephen Robert Morse at San Francisco Examiner 
…
Top Ten Blogs and News for Auto Dealers: January 17 - 23
Posted by Rebecca Kon on January 23, 2015 at 11:55am 0 Comments 0 Likes
There’s been lots of excitement this week as NADA kicks off this weekend, Super Bowl Sunday is getting closer, and the U.S. President just gave his State of the Union Address. In case you missed everything going on this week, ActivEngage put together the Top 10 automotive news articles and blogs just for you! Enjoy!
10. Chrysler exec sees dealerships, operations evolving
Pete Grady is considering satellite stores and getting service operations closer to consumers. Dealers, what are you thoughts on these possible changes to the standard business…
Continue
Can You Translate That For Me?
Posted by Paul Potratz on January 23, 2015 at 11:20am 0 Comments 1 Like
In this week’s episode of Hard Facts, Samantha uncovers a cost-free way to utilize your bilingual sales staff to reach a broader demographic. Learn how you can implement this strategy at your dealership.
3 Reasons to Take Content Seriously for Better SEO (with Bonus Infographic)
Posted by Timothy Martell on January 23, 2015 at 9:30am 0 Comments 1 Like
SEO is a complicated practice, especially if you're just starting in 2015. Things have changed a lot in the past 10 years, making it more difficult than ever for small businesses to compete against businesses with large marketing budgets. But as one of the most important parts of a business's digital marketing strategy, you can't ignore SEO.
Content is easily one of the best ways for businesses to take control of their rankings and build up authority with Google and other search engines. It's the simplest strategy, but it's also one of the…
Continue Make Digital Communication a Priority by 2025
Posted by Rebecca Kon on January 21, 2015 at 2:21pm 1 Comment 0 Likes
In a recent report by IBM, “Automotive 2025: Industry without borders”, discusses the future of the automotive industry among OEMs, automotive suppliers, and other auto industry participants. The authors Ben Stanley and Kal Gyimesi ask this question,
“How can you form relationships with newer, non-traditional industry participants to provide the digital relationship and customer experience that today’s drivers and passengers demand?”
The answer, left open for you to do some soul-searching, has one obvious answer:
Invest in live chat.
Live chat is a proven…
Continue
Why 'Irrelevant' Content on a Dealer's Website is Relevant
Posted by J.D. Rucker on January 21, 2015 at 12:30pm 9 Comments 5 Likes
Once you get over the beauty of the 1970 Dodge Charger in the picture, you might ask yourself, "What does a 45-year-old muscle car have to do with automotive content?"
We've been asked the same type of question multiple times pertaining to content we publish on dealer websites. Sometimes, it's dealers asking. Other times, it's other vendors wondering what we're doing or "tattling" to the dealer about it. The funny part is that when compared to the automotive marketing "gurus" who question it, the dealers tend to understand the philosophy much more quickly than the vendors.
I'm not here to insult anyone. I totally understand why it's hard for many vendors to get, especially the larger ones who have mechanized content, search, and social strategies. The reality is that based upon…
Continue Chat Success – JUST DO IT!
Posted by Big Tom LaPointe on January 20, 2015 at 8:30pm 0 Comments 1 Like
Some people want it to happen,
some wish it would happen,
others make it happen. ~ Michael Jordan
Anybody with even a passing interest in sports in the 80’s and 90’s has vivid memories of basketball legend Michael Jordan defying gravity to fly through the air and slam dunk a basketball. Again, and again, and again. The man was virtually synonymous with Nike’s ‘Just Do It’ slogan, because he did. Such was his dominance not only of the game, but of sports branding, that he still pulls in nearly $100 million a year on branded gear.…
Automotive Thought Leader Journal
Automotive Marketing and Car Dealer News from AutoBlog
Volvo launching XC60 giveaway instead of Super Bowl ad
Filed under: Marketing/Advertising, Volvo, Crossover, Luxury
Instead of airing a big-budget ad during the Super Bowl this year, Volvo is launching a giveaway to determine who best deserves a new XC60.Continue reading Volvo launching XC60 giveaway instead of Super Bowl ad
Volvo launching XC60 giveaway instead of Super Bowl ad originally appeared on Autoblog on Tue, 27 Jan 2015 11:30:00 EST. Please see our terms for use of feeds.
Permalink | Email this | CommentsGoogle Blog Articles, News and More
Through the Google lens: Search trends January 16-22
Here’s a side of search trends to go along with your Friday. Read on to find out what got people talking–and searching–this week.Deflate-gate and other scandals
Super Bowl drama is already here, and it’s not even February 1. After the New England Patriots dominated the Indianapolis Colts 45-7 to win the AFC Championship, news broke out that 11 out of the 12 balls used by New England quarterback Tom Brady were under inflated, which is a no-no in the NFL. The league has strict rules about the air pressure in game day balls since alterations could give one team an advantage. Both Brady and head coach Bill Belichick are singing Shaggy's greatest hit “It Wasn’t Me,” so we’ll all have to wait and see how the mystery unfolds.
On the other “football” field, U.S. Women’s National Soccer Team goalkeeper Hope Solo is back in trouble with the law after she and her husband, Jerramy Stevens, were pulled over for suspicions of driving under the influence. The kicker? This all happened while Stevens was driving the U.S. team van, which promptly resulted in a 30-day suspension for Solo. This event comes just seven days after charges of domestic violence were dropped against the athlete.
On Tuesday, President Obama delivered his sixth State of the Union address to outline his legislative agenda for the year ahead. Then, on Thursday, the President took questions about his remarks from YouTube Creators. While topics like education, the economy and foreign relations got people searching, the Internet had a field day after Obama dropped the proverbial mic at the expense of his Republican counterparts during his speech. In the midst of his talk, Obama stated “I have no more campaigns to run,” generating applause from some of his opponents. But Obama -- not one to be the butt of a joke -- responded as smooth as butter: “I know because I won both of them.” Burn.
Search left people salivating after news that milk’s favorite cookie, the Oreo, was getting a new flavor inspired by Valentine’s Day. Confection-maker Nabisco decided to bring cupcake and cookie together in holy matrimony with the launch of a red velvet version of their snack on February 2. And as some people tried to satisfy their sweet tooth, it looks like Tiger Woods may have lost his...literally. The famed golfer made an appearance at his girlfriend Lindsey Vonn’s World Cup skiing race in Italy sporting a missing tooth, causing a stir on the web as people tried to find an explanation for his gap-toothed smile.
Meanwhile, things took a turn for the worse at the happiest place on earth. Disneyland was linked to an outbreak of more than 50 cases of the measles. Health officials are declaring the park safe for those who have their immunizations, but the situation has drummed up more controversy around the anti-vaccination movement.
Tip of the Week
Still sticking to your diet resolution? If you need a little help knowing the number of calories you’re eating just ask, “Ok Google, how many calories are in an avocado?” to stay in tip-top shape.
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FREE WEBINAR: How to Increase Your "Dealership Intelligence" for More Success in 2015
January 29, 2015 from 12pm to 1pm – http://www.dealeron.com/webinar/events/how-to-increase-your-dealership-intelligence/
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Automotive Customer Loyalty and Retention Conference
March 24, 2015 to March 26, 2015 – Rosen Shingle Creek Resort | Orlando, FL
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Automotive Customer Centricity Summit 2015
June 16, 2015 from 7am to 7pm – Ritz-Carlton, Marina del Rey, CA
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Automotive Social Media Summit 2015
June 17, 2015 from 7am to 7pm – Ritz-Carlton, Maine del Rey, CA
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Automotive Marketing News
Kia returns to Super Bowl for 6th consecutive year
Kia's 2015 Super Bowl commercial will star Pierce Brosnan parodying his role as James Bond.Toyota takes early Super Bowl lead
Toyota delivers an emotional punch to the gut with its spot for the 2015 Super Bowl.Mercedes debuts Super Bowl ad on 'Ellen' show
Mercedes-Benz premiered its Super Bowl ad for the AMG GT sports car -- an edgy take on the fabled tortoise vs. hare race -- on 'The Ellen DeGeneres Show'BMW Super Bowl ad compares i3 with early Internet
In BMW's Super Bowl spot, the brand is casting its electric i3 hatchback as an ahead-of-its-time concoction that needs some explaining -- just like the Internet back in 1994.Super Bowl advertisers hype their messages early and often
Building an elaborate pregame hype machine reflects a growing trend among Super Bowl advertisers: To get the most bang for the buck from the biggest advertising event of the year, use social media early and often -- emphasis on "early."J. D. Power Online Automotive Review Articles on Internet Sales and Management Research and Insights for Car Dealers, Internet Sales Managers and OEM Executives
Even used-vehicle buyers are going online
This past year we saw a massive increase used automotive Internet usage (AIU) rate, as 68% of all used-vehicle buyers went online during the vehicle shopping process versus 63% in 2009. The dramatic rise has narrowed the gap between used- and new- AIU rates. There are many fac tors at work. One is the poor […]Automotive iPad apps
This week I decided to check out automotive iPad apps. These first-generation entries are at times engaging, but ultimately I often found than frustrating and rather limited. Let’s start with one of my favorite usability rants: hot spots. They’re quick, which is probably why three OEM iPad apps incorporate them. They’re also dirty – pretty […]Some reliability perceptions are changing (and that’s not a good thing for Toyota)
It’s no secret that auto manufacturers are creating better vehicles than ever before – safer, more feature-rich, higher quality, and more reliable. Data from our Vehicle Dependability Study, which surveys owners of three-year-old vehicles regarding the number of problems experienced in the prior twelve months, backs the assertion of improved reliability. As illustrated below, these […]The Future of Satellite Radio
As more in-vehicle audio and entertainment options become available to consumers, the question of satellite radio’s relevance has become more prominent. Most vehicle sold today have satellite radio at least as an option, if not standard, and most new car buyers are given a trial subscription, usually anywhere from one to six months. This gives […]Bringing in younger buyers
The average age of new-vehicle buyers increased dramatically from 46.5 in 2008 to 53.4 in 2010 (Source: 2010 Auto Offline Media Report – Summer) as lower income buyers – who are often younger – were forced out of the market due to the poor economic environment. This shift has impacted almost every automotive brand, including […]© 2015 Created by Ralph Paglia.
