Automotive Digital Marketing

Professional Community for Car Dealers, Marketing, Advertising and Sales Leaders

Loading... Be Patient!

I need help with response time to meet the SFE requirements.

As of today ytd out of 318 SFE leads I'm at 1:20 average response time, with 100% answered. My problem, probably like a few of you out there, are the leads coming in while I'm asleep! All of my over 5 hour leads have come in between midnight and 3am. I'm at 94.3% under 5 hours, and I need a game plan to help get that number up. Will someone please let me know what they are doing to solve this problem, and possibly give me a list of companies that will stop the clock when I can't.

Thanks in advance!

Views: 59

Comment

Oops... You need to stop "Lurking" on ADM and become a more genuine Automotive Professional by completing your membership registration. As a registered ADM Member, you can post comments, publish your own articles (be a star!) and start Forum discussions. Stop being an online "Peeping Tom" and JOIN ADM RIGHT NOW!

Join Automotive Digital Marketing

Comment by Keith Shetterly on February 19, 2010 at 11:42am
Comment by Keith Shetterly on February 19, 2010 at 7:46am
20% of our leads come in from 10pm to 6am. Seven days a week. I'm looking into a couple of companies to help, and if nobody else pops up a suggestion I'll come back here with what I find.

Automotive Professional Network and Resource Exchange for Car Dealers, Managers, OEM and Marketing Practitioners seeking Best Practices.

ADM Sponsor

William B. Terry
Rated by Super Lawyers


loading ...

ADM Badge

Loading…

Based On Your Interests...

ADM Consulting, LLC

Onsite/Offsite Combination ADM Consulting, LLC Professional Services
Select the maximum monthly investment you plan to make
$USD
Sign up for

Automotive Marketing Tools

Get ADM Toolbar

Click here to take the ADM Member Survey

Getting too many emails from ADM? Click mailbox below to control which types of alerts and updates you are sent......


Instagram

SaveSave

ADM Professional Services
Phone Consultation
Topic or Issue:

Top Automotive Marketing Forum Discussions

1. BDC or Virtual BDC

Posted by Peter Stratton on February 26, 2020

Share the Best Content w/AutoMarketing Community

© 2020   Created by Ralph Paglia.   Powered by

ADM Badges  |  Report an Issue  |  Terms of Service