Professional Community for Car Dealers, Marketing, Advertising and Sales Leaders
Often when a dealer is considering the benefits of adding live chat to their website they are reluctant to include a proactive (pop-up) live chat invite on their homepage. The truth is that is one of the major success factors to implement an…Continue
Added by Big Tom LaPointe on July 26, 2013 at 6:30am — No Comments
AutoWeek spotlighted the ’53 Mercury on their website, and it got me thinking how sad it is that such a storied brand has fallen by the wayside, and that dealerships that aren’t careful can also end up like the dodo bird or Mercury brand.
CSI is critical to SURVIVAL
One of the intangible benefits for our Live Chat products is that it can help guard your CSI. Not just the CSI the factory measures, but the one that has your customers posting…Continue
Added by Big Tom LaPointe on July 15, 2013 at 12:51pm — No Comments
More than a dozen years ago, I learned a priceless life lesson from Grant Cardone – to use proven sales techniques “every day, every time, without fail, no exceptions”.Continue