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Big Tom LaPointe's Blog – March 2015 Archive (1)

Don’t nuke your live chat! 5 explosive risks

Just like in the 90’s when shoppers wouldn’t lease because they had already had a bad experience with is, such is the situation with auto dealers adding QUALITY chat to their dealership websites.

“We tried chat and it didn’t work for us”

Again and…

Continue

Added by Big Tom LaPointe on March 15, 2015 at 4:03pm — No Comments

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