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Big Tom LaPointe's Blog – January 2014 Archive (6)

CarChat24 PRESENTED WITH 2013 DRIVINGSALES DEALER SATISFACTION AWARD - Press Release

CarChat24 receives its third “Top Rated” Award for Dealer Satisfaction in the Chat Products Category

PALM HARBOR, Fla. - Jan. 24, 2014 -  CarChat24 - 24/7 Fully Staffed…

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Added by Big Tom LaPointe on January 24, 2014 at 8:00am — No Comments

Live chat is key cog in Continuous Customer Engagement

When should you be adding prospects to your pipeline and nurturing current customers? Pretty much always. Continuous Customer Engagement, or CCE, is more important than ever in this era of nonstop information flow and social media. Positive and negative comments flow at the speed of data and can leave a mark more permanent than an ink tattoo.…

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Added by Big Tom LaPointe on January 20, 2014 at 5:30pm — No Comments

Are you falling for comic book live chat software ads? Five tips for choosing a provider

Do you remember the crazy ads in the back of comic books? They promised you could…

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Added by Big Tom LaPointe on January 18, 2014 at 9:09am — No Comments

Weather event proves value of hosted website chat

As much of the nation is gripped in this winter nightmare, many auto dealership staff members are staying home because the doors are shut at the store due to the storm or to care for children who can’t go to closed schools. So if your BDC or sales staff isn't at their desks, are they responding to live chat requests from home? And even if they are, do you honestly think it is…

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Added by Big Tom LaPointe on January 7, 2014 at 10:11am — 1 Comment

How do customers see your dealership? How do you?

Filtering through hundreds of articles that address SEO, CSI, online ratings, and how to maximize social media marketing, sometimes I can't help but wonder if companies are actually paying attention to real customers and what those customers REALLY think. This incredible viral video that Dove…

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Added by Big Tom LaPointe on January 2, 2014 at 9:22am — 10 Comments

Did you see the first 200 MPH run of the new C7 modified by Hennessey?

TURN UP THE SPEAKERS ON THIS ONE!

Start the year off with a blistering speed run by this amazing Vette. Hennessey's peeps got the use of a Houston highway from this impressive blast past 200 miles-per-hour. No, I'm not affiliated with the legendary tuner company, but I sure wish I could be.

On December 11, 2013, a 700 HP Hennessey C7 became the first 2014 Corvette Stingray to break the 200 mph barrier by reaching a maximum speed of 200.6 mph. This was…

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Added by Big Tom LaPointe on January 2, 2014 at 7:40am — No Comments

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