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Big Tom LaPointe's Blog Posts Tagged 'training' (3)

Carly or Carli? – Testing makes a difference in Live Chat – and the showroom

More than a dozen years ago, I learned a priceless life lesson from Grant Cardone – to use proven sales techniques “every day, every time, without fail, no exceptions”.

But before you get to the point of this magical consistency he teaches, you have to discover what works – and what doesn’t in your situation. What definitely doesn’t work very well…

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Added by Big Tom LaPointe on July 10, 2013 at 10:47am — 1 Comment

Client-facing employee tips from Carnegie

Is this what your staff looks like when they greet your customers?

Nearly every…

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Added by Big Tom LaPointe on March 10, 2013 at 3:00pm — No Comments

CarDoll vs Kate Upton MB car wash commercial - a double standard??

So in the wake of the massive discussion about CarDoll in Ralph Paglia's post, Attacking People in Social Media Based on Appearance, Sexual Orientation or…

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Added by Big Tom LaPointe on January 30, 2013 at 7:30am — No Comments

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