Professional Community for Car Dealers, Marketing, Advertising and Sales Leaders
With today’s transformation from a dealership-centric focus to one that is…Continue
Added by Ujj Nath on February 22, 2019 at 7:00am — No Comments
Some of the best garages are the ones that focus on customer service and employee development. There are other concerns that will crop up when it comes to managing your auto repair shop. Here are some of the methods that you can employ that will give you a leg up on your competition.
Having hours that…Continue
Added by Rachelle Wilber on December 19, 2018 at 7:29am — No Comments
Brakes refer to tools that are responsible for the motions that are associated with cars. If you want to pause a car in motion, you can rely on your brakes. If you want to make it run slowly, you can rely on them all the same. If your vehicle’s brakes are squealing and making unusual sounds out of nowhere, you should zero in on the problem as soon as…Continue
Added by Rachelle Wilber on December 17, 2018 at 2:04pm — No Comments
Being an automotive technician can be a rewarding career. However, there are also a lot of pitfalls that you want to avoid that come along with the territory. It is vital that you have the right tools as an automotive tech. Otherwise you could risk time, injury, and poor job performance. So here are five tools that will help you be more successful in your job.
Added by Anica Oaks on November 14, 2018 at 1:49pm — No Comments
Added by Chris Miller on November 13, 2018 at 6:37am — No Comments
Cars are necessities for most Americans, which makes car insurance a necessity also. By the time you add up car payments, gas, repairs, and insurance, many people are spending $500 to $1,000 a month on a vehicle. With that much expense, it’s no wonder people are looking for ways to save…Continue
Added by Rachelle Wilber on April 3, 2018 at 12:59pm — No Comments
By many historical measures, service opportunities have never been greater for auto dealers.
In the last decade auto sales have boomed, creating an unprecedented service opportunity tailwind for the next decade. More factory scheduled maintenance programs are…
Added by Scot Eisenfelder on March 20, 2018 at 7:00am — No Comments
Life at a dealership is hectic. There are so many pieces moving simultaneously that it can seem as if you’re living in a real-life version of the classic video game “Frogger,” continuously ducking, dodging and weaving your way through the dealership -- just as everyone else is. Combine sales, service and customer…Continue
Added by Chris Miller on February 28, 2018 at 6:45am — No Comments
Safety behind the wheel is one of the most important things in the world. Drivers need to keep their brakes in outstanding working order. They need to pay attention to the condition of their windshields as well. If you notice that your windshield is on its last legs, replacement is of…Continue
Added by Rachelle Wilber on February 19, 2018 at 9:00am — No Comments
Added by Chris Miller on February 8, 2018 at 6:00am — No Comments
Added by Chris Miller on January 31, 2018 at 6:00am — No Comments
There are a ton of marketing ideas out there, but it can sometimes be tricky to find the ones that work well. In addition, some things that might work for another sort of business might not have the same effect on your auto…Continue
Added by Michael Reid on November 19, 2017 at 5:00am — No Comments
Added by Scot Eisenfelder on November 2, 2017 at 5:30am — No Comments
The Future of Used Car Recalls …
Added by Chris Miller on October 20, 2017 at 6:47am — No Comments
One challenge in many dealerships is building an environment where teamwork thrives.
Salespeople are focused on their own individual commissions, not the stores; technicians are focused on the billable hours they produce, not the departments; and F&I managers want their penetration and…
Added by Chris Miller on August 31, 2017 at 6:30am — No Comments
Added by Ujj Nath on January 20, 2017 at 6:00am — No Comments
Many drivers go to expensive repair shops when their vehicles break down or suffer various types of damage. You do not need to do the same. You can perform a lot of repairs on your own and find professional assistance without going broke.
Manufacturers produce plenty of do-it-yourself auto…Continue
Added by Rachelle Wilber on October 7, 2016 at 2:00pm — No Comments
Just because every car on the road needs maintenance once in a while, it does not mean that you don't have step up your game when it comes to your auto repair shop's website. Websites can sink a business or become an amazing way to get more customers. Here are 8 ways that you can use web design elements to make your car repair shop's website stand out from the crowd.
Lots of White Space in Layout
Added by Bjorn Wallman on April 10, 2016 at 3:20am — No Comments
Automobile insurance is an increasing expense for almost all Americans. We can't afford to have it, and we certainly can't afford to not have it. When researching car insurance companies and comparing policies, it is a good idea to follow these easy guidelines to get the most coverage for your insurance dollars. Get discount car insurance quotes from as many carriers as you can. Automobile insurance rates may vary drastically depending on the model of your car and…Continue
Added by Luigi Pizzato on October 22, 2015 at 4:00pm — No Comments
Some time ago I interviewed shop owners about the most critical marketing strategies for their shop. Here are their answers. I think you’ll find this info valuable. Let me know if I missed any. (FYI: Part of this was posted as an article on Repairpal.com).
1. Be Referable
“Show up on time, do what you say you’re going to do. Say please and thank you and finish what you start. Those are what I call the four rules for being referable.” -Dave Riccio,…Continue
Added by Wendy Kenney on May 21, 2015 at 8:00am — No Comments