Professional Community for Car Dealers, Marketing, Advertising and Sales Leaders
If you work on cars, you know that one of the most unpredictable costs can be parts. You’re not just dealing with a volatile market that shifts frequently, but also suppliers that seem all too ready to take advantage of customers in a bind. Whether you run a shop or you’re restoring vehicles on your own, it’s…Continue
Added by Rachelle Wilber on October 25, 2018 at 7:21am — No Comments
Your car provides an easy mode of transportation to quickly get you where you need to go. Over time, however, your car’s performance can begin to degrade, both in its basic function and in your experience while driving it. As with any object that sees frequent, heavy use, your car has certain components that can begin to degrade,…Continue
Added by Brooke Chaplan on October 12, 2018 at 4:00am — No Comments
BMW and Audi are both known for making high-quality cars, but that doesn’t mean they’re perfect. Every car make seems to have some sort of kryptonite, and these two manufacturers are no different. If you own one of these cars, there are four possible repairs that won’t surprise your mechanic at all.
Added by Rachelle Wilber on September 21, 2018 at 9:30am — No Comments
Your vintage car is likely worth a lot of money, but it’s priceless to you. Don’t let a big crack in the windshield lower both your value and the actual value of the car.
The chances are, you’ll have to have your replacement…Continue
Added by Lizzie Weakley on September 13, 2018 at 11:44am — No Comments
The facts are, however, that the phrase started because sometimes there is money…Continue
Added by Todd Smith on September 13, 2018 at 6:30am — No Comments
If you’re a movie fan, at some point, you will almost certainly have witnessed a scene where a villain sabotages a vehicle. The unsuspecting character gets into their car, fires up the engine and it explodes, dramatically. Or, perhaps the villain messes with the brakes, causing the main character to have a horrible…Continue
Added by Chris Miller on August 27, 2018 at 6:44am — No Comments
You know how service visits affect service retention, but do you know how service visits relate to the customer buying process? According to a recent study conducted by AutoLoop, we discovered that the peak repurchase rate occurs between the fourth and eighth service visit. This valuable insight gives you an edge in…Continue
Added by Doug Van Sach on July 23, 2018 at 6:55am — No Comments
Part of the fun of vacations is getting to enjoy all the beautiful and unusual sights along the way. The key to all this sightseeing, though, is that your car operates flawlessly for the duration of your trip. If something major breaks, you could end up with a big headache instead of the incredible…Continue
Added by Brooke Chaplan on July 18, 2018 at 2:00pm — No Comments
As long as there are cars, there will be a need for mechanics.
Repair shops are a must to keep people commuting happily. Unfortunately, there are shops out there that are untrustworthy and unprofessional. If you want to open one of your own, it’s crucial…Continue
Added by Lizzie Weakley on July 10, 2018 at 3:00pm — No Comments
Driving a vintage car is a great way to get people to look at your ride while you are driving down the street. It is also great fun to participate in car shows and other vintage car events. Here are some ways that you can update and restore a vintage…Continue
Added by Lizzie Weakley on July 6, 2018 at 2:00pm — No Comments
Making sure the right tires are on your truck can benefit you in a number of ways. The first is safety- the wrong tires can lead to blowouts, spinouts, and accidents. Not to mention the problems your truck will have off-road with the wrong tires.…Continue
Added by Lizzie Weakley on June 28, 2018 at 9:59am — No Comments
One of the staples for service department is tires, including sales, mounting, balancing and alignments. Tires are a price leader for your dealership and a great way to get customers in, providing you the opportunity for additional service work revenue.
Added by Ujj Nath on June 26, 2018 at 6:30am — No Comments
It’s a sad fact that current recall repair compliance rates are so abysmal.
Most dealers know it., the Feds know it, state governments know it, and the manufacturers know it. Resolving this recall crisis starts with a notification. But, people simply don’t read recall…
Added by Chris Miller on June 22, 2018 at 6:30am — No Comments
On average, dealers capture just half of the necessary service work that needs to be performed on vehicles that come into their service lanes. This is a big leakage point that has a direct impact on service revenue. It also offers tremendous untapped potential.
In addition to acquiring new…Continue
Added by Scot Eisenfelder on June 21, 2018 at 6:30am — No Comments
In 2014, due to safety concerns, Toyota issued a recall notice for a power inverter on its popular Toyota Prius. Nothing abnormal. But for the fact that, even after the recall was fixed, customers continued coming in with issues – hundreds of them – and that’s when Roger Hogan’s dealership decided…Continue
Added by Chris Miller on June 18, 2018 at 6:30am — No Comments
Whether you have chipped your windshield, or you have crashed your car and extensive repairs are now required, dealing with vehicle problems is known to become easily stressful.
While you have so many auto shops offering services, actually finding one that can…
Added by Cynthia Madison on May 30, 2018 at 3:30am — No Comments
After getting in an accident the last thing you want to do is deal with paperwork to get your truck repaired. However, when life hands you lemons...you know how the saying goes.
Most people have a ton of questions after a car accident and need help navigating the complex system of insurance…
Added by Lizzie Weakley on May 18, 2018 at 2:00pm — No Comments
Most dealerships at the very least conduct some form of multi-point inspection and inform the customer about any needed repairs discovered during the inspection. But what happens if those recommendations aren’t properly documented?
Well, failing to…Continue
Added by Ujj Nath on April 30, 2018 at 7:00am — No Comments
When a dent appears, a crack or other type of damage occurs, the last thing you should do is postpone the repair or replacement of the car's glass due to cost. For this reason, we offer competitive prices that…Continue
Added by Pie Chan on April 29, 2018 at 12:30am — No Comments
If you have flown recently there are two inescapable and related facts: (1) nearly every seat is full and (2) nearly every seat is priced differently.
This is because airlines realize that planes taking off with empty seats represents lost revenue that will never come back.…
Added by Scot Eisenfelder on April 11, 2018 at 6:30am — No Comments