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All ADM Blog Posts Tagged 'positive' (9)


Influencer
5 Tips to Get Better Dealership Reviews Online

5 Tips to Get Better Dealership Reviews Online

Did you know that car shoppers are 90% more likely to visit your website and 5.3 more likely to visit your dealership if you have positive dealership reviews online? The study, conducted by …

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Added by Larisa Bedgood on April 7, 2016 at 9:21am — No Comments

How One Person Can Make A Difference: A Lesson in Customer Advocacy

While the public is constantly barraged with negativity pertaining to car dealers, there are many instances that go ignored or are simply passed over. Let’s face it… the media (and a lot of websites/industry blogs) are typically more focused on perpetuating the stereotype of dealers as the “bad guys.” There are…

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Added by Arnold Tijerina on July 28, 2015 at 7:30am — No Comments

How to Make Lemonade Out of Lemons: the Easy Way

There are many stories of young kids or teens starting successful businesses. And there are as well the simple stories of kids mowing lawns or washing cars to earn extra money while their friends are out playing. A similar story gained…

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Added by Mike Gorun on September 15, 2014 at 5:30am — No Comments

Your Online Reputation Is Hurting Your Customer Retention: 6 Tips To Create Customer Loyalty and Maintain Your Online Reputation

Statistics show that a customer who has a good experience will tell 4 to 5 people. However, a customer who has a bad experience will tell more than 20. In addition, they will usually leave a negative review to go with that word of mouth to leave a permanent…

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Added by Mike Gorun on March 5, 2013 at 5:00am — 15 Comments


Influencer
Convert Service to Sales: Now!

RedBumper is quickly becoming the tool of choice!

 

By: Hillis Emanuelson

 

What astounds me is that many dealerships fail to recognize all of the sales opportunities that are literally running right through their service bay doors, each and every day.

Some say pushing to sell another car to a consumer in the service drive could be considered annoying. That could not be further from the truth. Especially if the tools being used allow the user to…

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Added by Hillis Emanuelson on August 23, 2012 at 6:30am — No Comments

I Will Close You. Today.

When I woke this morning,



I ‘strapped on’ a correct, positive mindset,



Much like a soldier going into battle.



Which is what being in sales today is like.



(That is no disrespect to our true heroes.)



I took stock of yesterday’s successes &…



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Added by Scott Colley on June 9, 2010 at 11:00pm — 1 Comment

The Almighty Salesperson...And The Almighty Dollar

Somewhere, over time, the thing in the middle of you and a buck (customer, client, deal, contract) was swept away even though that is was business is all about. It seems like the easy ride, free equity, huge perks and general "asleep at the wheel" mentality gave way to a gaping hole the size of a small planet. And guess who allowed it to happen? We did.



You can give excuse after excuse, allow yourself all of the credit in the world, but at the end of the day are you going to make it… Continue

Added by Gary May on June 1, 2009 at 2:13pm — No Comments

Keep Positive & Focus

When times get tough we need to push the envelope of positive thinking even higher. Just working a few deals these days can get you down. The credit scores are getting worse(have you seen this). The vehicle of interest is getting older and cheaper. And the dealers are getting nervous, again. Popping in your favorite Car guru in the CD player is always a must for me to keep things in a better perspective. I have a lot of good old stuff and some newer things I pull off of the podcasts. Some of my… Continue

Added by Wendell Dossett on March 1, 2009 at 6:11pm — No Comments

Branding 101?...Not Until You Understand And Have A Brand

What is a brand? If reputation is a brand, a visit to a dealer ranks below one to the dentist. If awareness is a brand, most portals slaughter dealers in search where roughly 90% of automotive shopping takes place. If trust is a brand...well let's not go there. What is your brand and how do you build a brand today?



Recently my most engaged response to someone describing a brand was after spending some time on Dave Armano's blog… Continue

Added by Gary May on January 11, 2009 at 11:38pm — No Comments

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