All ADM Blog Posts Tagged 'online' (453)

Video has historically played a major role in car dealerships; from training with VHS tapes, to video messaging, text and Live Video Calling. As 2019 draws to a close and we approach 2020, it is clear that when it comes to consumer…

No one denies that culture makes us what we are. Our behavior, our likes and our dislikes, are largely governed by where we come from and the society that surrounds us – that is what psychologists and experts say and we all probably know to be true. So, eCommerce sites should…

With the digital revolution in full swing and the simplicity of government regulations on gaming, the sports gambling industry is undergoing dynamic transformations during the last couple of years and consequently surging in popularity around the term, the revenues of several world's leading sports betting companies are also growing significantly year on year.

Today, sports gambling has become among the fastest-growing industries throughout the world, offering immense potential for…

These days, consumers usually look at online reviews when deciding not only WHAT they are going to buy, but also WHO to buy it from. However, there have been plenty of scandals in the retail industry concerning fake or paid reviews. So, it gets a little cloudy in the water, and consumers have gotten somewhat cynical.

Take Amazon. Hundreds of…

Conversations about digital retailing in the automotive industry tend to center around two things: customer experience and an increase in sales volume. But some dealers feel that it just leads to decreased margins on the front-end in the “race to the bottom,|” and that face-to-face interaction will end in more revenue – whether that's in the front or the back…

The Seamless online to in-store sales platform for auto dealers enjoys sustained growth due to the addition…

It’s a well-known fact that Amazon is on a mission to reinvent the traditional brick-and-mortar store model. Until recently, they were mostly focused on dominating online sales. However, it is clear Amazon is now looking to expand its footprint to include offline sales. A great example is the…

We have all had moments we wished we could do-over. For anyone who saw Avengers Endgame, you understand the value of "undoing" cannot be overstated. So what do we do when against our best efforts to build a strong customer-centric reputation we end up with poor ratings online?

In a slower market, our online reputation can impact be the…

Just about every technology company in the automotive space is working hard to produce pieces of the digital retailing puzzle to facilitate a better customer experience. But many are focused solely on crafting a solution that allows the customer to complete the car-buying transaction online -- from start to finish.

Dealerships should certainly…

The Fundamental Attribution Error reminds us that people tend to unduly emphasize internal character, rather than external factors when trying to understand people’s motives. We tend to believe that others do bad things because they are bad people. The oft-overlooked reality is that the…

At NADA many exhibitors hyped their digital retailing solutions to support online vehicle transactions. While no one has cracked the code for a complete, seamless online transaction, there are several great solutions that provide enough functionality to meet consumer demands. After all, consumers are…

Convertibles have a large fan base because of their sleek design, exceptional ride quality, and advanced technology features. Riding this beauty not only turns the eyes of the onlookers, it also lets you feel powerful. To own this amazingly designed car, you have to shell out a big amount, which might not be practical in a few cases. The other way to purchase a convertible is to check out…

Buying a car can be a bit of a tedious task, especially if it is your first car, and we understand. You can avoid confusions if you figure out your requirements and set your priorities straight.…

After buying your vehicle from online auto auctions, the next step involves getting it shipped to your doorstep or mechanic. That is because it is illegal to drive a used or salvage car before getting it registered. It also makes perfect sense to get purchase from USA City auto auctions inspected by a mechanic to make sure that it is safe to drive. To help, here are…

Salvage cars are becoming increasingly popular in the U.S. Auto auctioneers have taken a note of increasing public interest in salvage cars and organize a number of…

According to the 2017 JD Power CSI survey, only 13 percent of consumers scheduled their vehicle service online.

The progress toward online scheduling has been glacially slow, rising only two percentage points over the past three years.

This is despite the fact that…

Accounting service providers not only provide accounting related services but also provide help in terms of running a business. Accounting service providers come in handy in terms of bookkeeping, tax management, and stock control. Small businesses can benefit quite a lot from hiring accounting services. The first benefit is that the business gets a proper financial…

When you give someone the power to give their honest opinion without consequence, you get the truth. 

It’s why studies like the AutoTrader Car Buyer of the Future study are so important. It says that just 17 of more than 4,000 people surveyed think the car buying experience is good like it is, and that 72 percent want to…

A recent news report on CNBC claims that 75 percent of Americans regularly shops online at Amazon.com.

That online shopping trend is carrying over to automotive sales, according to a survey by Chase, which says that 47 percent of Americans would be comfortable buying a car online from start to finish. 

While…

Imagine searching online for weeks, trying to find your ideal guitar, travel trailer, video game console, or whatever else you’re passionate about. 

Finally, after weeks, you find it. It’s right there, available at the click of your mouse. You add it to your cart,…