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Big Tom LaPointe's Blog Posts Tagged 'live chat success' (1)

Website Live Chat Success Tip: Establish chat operators, NOT SALESPEOPLE

It may seem a bit counter-intuitive, but if an auto dealership wants to establish a successful website live chat program in-house...

It is wise to position your chat staff as online operators, and NOT as internet salespeople.…

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Added by Big Tom LaPointe on October 21, 2013 at 8:30am — 1 Comment

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