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All ADM Blog Posts Tagged 'live' (83)


Influencer
Bilingual Chat Matters

 

 

 

 

 

 

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Added by Ketty Colom on August 9, 2012 at 8:00am — No Comments

Is Your Dealership's Domain Name Under Attack?

I think we have a pretty great attitude in the auto dealer online community. For as long as I’ve been a part of it, I’ve observed dealers helping each other by sharing marketing tactics and Internet strategies. The daily…

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Added by Stephen Jackson on July 11, 2012 at 7:18am — No Comments


Influencer
Misconceptions of Automotive Live Chat

As more consumers are using the web to research and communicate with dealerships before they decide to purchase a vehicle, it is important to understand the value of live chat and the power behind establishing a relationship between the…

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Added by Ketty Colom on July 5, 2012 at 9:00am — No Comments


Influencer
Incorporate Live Chat to Decrease the Wait Time for your Service Department Customers

According to a Consumer Report Study, more and more customers are griping about their vehicle repairs. 21% of the respondents said it took longer than  expected to complete the work. As you know,…

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Added by Ketty Colom on April 26, 2012 at 2:00pm — No Comments

Edmunds.com Adopts New Online Chat Feature to Connect Car Shoppers and Dealers

A new chat feature that makes it quick and easy for car shoppers to interact with participating dealerships is now available on Edmunds.com, the premier online resource for automotive information. The feature allows consumers to connect immediately with dealers to ask…

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Added by Aaron Hassen on April 16, 2012 at 8:37am — No Comments

Contact At Once! Selected by Edmunds.com as Dealer Chat Provider

edmunds selects contact at once dealer chat

Live chat solution to connect dealers to car shoppers conducting vehicle research on Edmunds.com

Contact At Once!, the leading dealer chat provider connecting online car shoppers to auto dealers, today announced that it has been selected by Edmunds.com, the premier online resource for automotive information. Contact At Once! will provide live chat…

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Added by Aaron Hassen on April 16, 2012 at 4:20am — No Comments

UsedCars.com Selects Contact At Once! To Power Live Dealer Chat

used cars selects contact at once dealer chat

Chat solution provides real-time connection between auto dealers and shoppers on a pay-per-chat-lead basis



The Dealer Services Group of Automatic Data Processing, Inc. (NASDAQ: ADP) today announced that its Dealix business unit has implemented a live dealer chat solution for its…

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Added by Aaron Hassen on April 13, 2012 at 9:55am — No Comments

Stop Losing Sales! Discover the Power of Live Chat [Ebook]

In the ActivEngage blog, and in much of our other content, we describe the power of automotive live chat has to transform…

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Added by Justin Braun on March 13, 2012 at 6:30am — No Comments

Seven Reasons Live Chat Fails [New Ebook]

ActivEngage has found the number one cause of automotive live chat failure is the misconception that simply adding a chat application to a dealership website will produce results.  Last week we released a new ebook to help auto dealers learn how to…

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Added by Justin Braun on February 27, 2012 at 7:00am — No Comments

Automotive Live Chat Best Practices: The Average Chat Participant



What if you could spot engaged and ready-to-buy shoppers as they browse your dealership website in real-time?  How would that transform your Internet Business?

More and more auto dealers…

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Added by Justin Braun on February 21, 2012 at 6:39am — No Comments

ActivEngage and HookLogic Partner to Provide a Comprehensive Solution for Automotive Dealers

Best-of-Breed Live Chat and Targeted Incentive Technologies Combine to Drive Qualified Showroom Visits and Conversions

NEW YORK, NY -- (Marketwire -01/31/12) - Today, two leading technology providers in the automotive marketing industry, ActivEngage and HookLogic, announced a strategic alliance combining the companies' live chat and targeted incentive technologies into a…

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Added by Justin Braun on February 6, 2012 at 9:10am — No Comments

PureCars Joins The Contact At Once! Dealer Chat Network

Making it easy for dealers to engage consumers at key points during their car shopping experience.

Contact At Once!, the dealer chat leader, announced the addition of PureCars as a member of their dealer chat network.  Dealers may now quickly and easily add Contact At Once! dealer live chatfeatures to PureCars Value Reports, PureCars…

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Added by Aaron Hassen on February 1, 2012 at 3:30am — No Comments

The Rising Utility of Customer Service Software in the Market

In today’s era, world has become globally aware on account of latest technology and customer support software. Every business is actively participating in transforming the technology of their work place to boost up their present sales and marketing efforts effectively and efficiently. The competition in business world is rising day by day, and to hammer the competition with great customer support software…

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Added by Jeniffer Maben on January 26, 2012 at 11:11pm — No Comments

The Best Car Dealership Websites Engage and Convert

Right now, automotive dealerships across the globe are seeking ways to sell more vehicles in a market that appears to be on the upswing.  2012 will see a majority of dealerships dedicating more resources to their …

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Added by Justin Braun on January 19, 2012 at 7:00am — No Comments

Imagine Boosting Your Dealership Chat Conversion by 64% with 1 Simple Change

Imagine driving more chat conversations than you ever thought possible!  Proactive dealer chat invitations have …

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Added by Justin Braun on January 12, 2012 at 10:46am — No Comments

Inbound Marketing Trends for Automotive Dealerships

Inbound Marketing is the most effective technique to sell vehicles on the Internet and automotive …

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Added by Justin Braun on January 5, 2012 at 8:30am — No Comments

Dealers Beware: 5 Ways to Suck at Inbound Marketing

Inbound marketing is the practice of getting yourself “found” by people already learning about and shopping in your industry.  For dealers, this means …

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Added by Justin Braun on December 29, 2011 at 8:00am — No Comments

Dealers, Why Aren’t You Blogging? 4 Reasons to Create and Leverage a Dealer Blog

“Blogging is the most underutilized yet powerful marketing force that dealers have at their disposal.”



That’s what automotive…

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Added by Justin Braun on December 14, 2011 at 8:00am — 7 Comments

Being Present At The Zero Moment of Truth

Google's Jim Lecinski recently published an important internet manifesto entitled, "Winning the Zero Moment of Truth". If you're not familiar with the 'Moment of Truth' concept, you can watch this short video from Google to better understand it.







As the video describes, historically there were said to be three psychological steps in any buying…

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Added by Aaron Hassen on November 10, 2011 at 10:00am — No Comments

Live Chat Best Practices: 6 Tips to Help Dealers Get the Most Out of Live Chat

Tired of trial and error live chat strategies?

At ActivEngage, we are our own largest customer.  We use the very live chat and real-time analytics reporting software that we sell to dealers every day to engage visitors on our website and to provide the managed live chat service for…

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Added by Justin Braun on November 3, 2011 at 7:30am — No Comments

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