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Timmy D. James's Blog Posts Tagged 'journey' (2)

Win Business by Helping the Customer On Their Journey

In my last blog I discussed micro-moments – the critical moments, as defined by Google, in a customer’s car buying journey. I also covered the importance of having a strategy that caters to and attracts a customer’s attention at each touch point.

 

The 5 moments Google defines as important are: Which car is best? ; Is it right for me? ; Can I afford it? ;…

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Added by Timmy D. James on March 24, 2016 at 5:55am — No Comments

Will You Be There Whenever Your Customers Need You?

In video marketing, many people think that to simply start making videos is enough. While it’s certainly a great start, there’s actually a lot more to it. In fact, I’d even go so far to say that simply beginning to make video at your dealership is more like showing up for your first day of football practice. The coach didn’t simply split everyone into two teams and have a…

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Added by Timmy D. James on March 10, 2016 at 6:56am — No Comments

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