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Big Tom LaPointe's Blog Posts Tagged 'dealer website chat' (2)

Here's your dealership website live chat business plan

More and more dealers are realizing that an effective live chat strategy is a key puzzle piece for increasing leads and sales from their dealership website – whether they opt for an in-house staff or hosted chat vendor. The scary truth is that many dealers who jump on in-house chat or the cheapest hosted chat expecting that it will magically pull them out of a sales…

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Added by Big Tom LaPointe on September 21, 2013 at 9:30pm — No Comments

Want live chat success in-house? Four tips to help you plan it, script it, work it

As dealers continue recognize the benefits of either hosted live chat or chat software managed in-house on their automotive websites, many still feel using their staff to handle the chats is their best option. With some proper planning and…

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Added by Big Tom LaPointe on August 9, 2013 at 4:00am — No Comments

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