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Joey Little's Blog Posts Tagged 'dealer' (23)

The Big Easy Survival Guide for NADA100

The Big Easy Survival Guide for NADA100

 

Chapter 5: Who’s Who & What’s Where

There’ll be a lot going on at NADA100—and to…

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Added by Joey Little on January 9, 2017 at 12:00pm — No Comments

The Big Easy Survival Guide for NADA100

 

Chapter 3: What to Do What When You Get There

 

There are a few things you can do to make NADA100 a top-notch experience.  If you’ve already got a game plan and know which workshops you want to attend, then you’re ahead of the game.  If not, check out the…

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Added by Joey Little on December 21, 2016 at 10:56am — No Comments

Connected to the Max: Consumers Want Personalization

 

We live in a world of empowered consumers.  They say when, where, and how they’ll buy the products they’re interested in, and businesses everywhere are working to meet their needs and win out over the competition.  Today’s consumers are connected online—to businesses and each other—and your dealership stands to gain quite a bit based on how you interact…

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Added by Joey Little on December 19, 2016 at 10:53am — No Comments

The Big Easy Survival Guide for NADA100

 

Chapter 2: What to Know Before You Go

                                                                                                                                                                   

So you’re all signed up to go to NADA100 and you’re counting down to January 26?  (If you missed that whole registration thing, go…

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Added by Joey Little on December 12, 2016 at 8:05am — No Comments

The Big Easy Survival Guide for NADA100

 

Chapter 1: Get Prepared

 

It’s time to get ready for NADA100!  For the automotive industry, this is one of the BIGGEST, BADDEST events around, and that means you need to be on your toes.  A convention this big isn’t for the faint of heart—and it’s not for the unprepared.  Here’s what you need to know…

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Added by Joey Little on December 7, 2016 at 9:59am — 1 Comment

Innovate to Dominate the Market

 

Dealerships that are winning in today’s marketplace have one thing in common.  They embrace innovation with enthusiasm.

 

Why?  Because they know that to edge out the competition and capture the attention of modern consumers, they need to consistently be a step ahead.  A step ahead of those who resist change.  A step ahead of those who insist on doing it…

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Added by Joey Little on December 5, 2016 at 9:37am — No Comments

Take it to Turbo: Foolproof Ways to Engage Your Online Audience

You already know your customers are online learning about the products and services they’re considering. 

And you’re probably ready to jump in the ring and share some of your own dealership content to hook them on your brand—which is awesome.  But before you start throwing…

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Added by Joey Little on November 23, 2016 at 11:30am — No Comments

A Marketplace of Empowered Consumers

Today’s automotive consumers are more educated than ever, and that plays an enormous role in how they interact with your dealership. 

Shoppers expect even more from your team, and it’s important everyone is prepared to interact with the newest consumer generations—savvy, connected…

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Added by Joey Little on November 21, 2016 at 10:30am — No Comments

In-Vehicle Technology, Safeguards, & Dealership Opportunities

 

Just about everything we buy now has some sort of smart technology—and as soon as new products are created, safeguards must be put in place to protect consumers and their purchases.  While we’re excited when new technology is introduced, we’re wary of those who wait on the sidelines and try to sneak their way in.  When it comes to automotive,…

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Added by Joey Little on November 10, 2016 at 12:10pm — No Comments

Epic Storytelling Sets Your Brand Apart

 

Great brands differentiate themselves through storytelling.  Not the “once upon a time” kind, but rather the kind that gives consumers an inside view of what the brands are really all about.  Instead of simply telling shoppers what they do or what they sell, the secret behind their successful brand strategies lies in telling their stories—who they are,…

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Added by Joey Little on November 7, 2016 at 11:55am — No Comments

Lead Change to Lead the Market

Dealerships are no strangers to change, especially now with all the vehicle innovation that’s being introduced, as well as the flexibility consumers now have with shopping and buying.  Professionals in the automotive industry have learned that, to be successful, they need to be able to turn on a dime and adjust to whatever comes their way—and even better, those leading change and setting the…

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Added by Joey Little on November 2, 2016 at 11:34am — No Comments

Power Play: Consumers Control the Marketplace

 

With a marketplace full of choices, technology, and customization, today’s consumers are more empowered than ever.  They’ve taken control when it comes to shopping, making their preferences known, and ensuring they get exactly what they want.  Whatever the product, there’s no shortage of options and…

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Added by Joey Little on October 31, 2016 at 11:06am — No Comments

Keep Winning Customers in a New Transportation Age

Ride sharing.  Corporate fleets.  Short-term rentals.  Mass transit.  Ride subscription plans.  The list continues to grow—and traditional dealerships are rethinking how they’re going to position themselves to win with consumers who are approaching personal transportation in a whole new way.  Brand-new drivers are no longer forming lines at the DMV the second they…

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Added by Joey Little on October 27, 2016 at 11:32am — No Comments

Know Your Customers to Beat the Buy-From-Your-Couch Trend

 

One of the biggest challenges facing the automotive industry is the way consumers feel about buying cars.  Their overall dispositions have changed, the reasons they purchase and lease have shifted, and the ways in which they want to buy are moving from the showroom floor to the digital world.  All these things are causing a major shift in the way dealerships must…

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Added by Joey Little on October 19, 2016 at 1:23pm — No Comments

Re-Engaging Employees to Win With Your Customers

 

You’ve know employees can cost your company a significant amount—much more than most companies want to think about paying.  But what do you stand to gain when you put in the time and effort to truly engage your employees and establish a positive culture throughout your business?

 

The connection your employees have with your customers is…

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Added by Joey Little on October 5, 2016 at 11:39am — No Comments

The Modern Shopper Journey: It’s a Dealer Journey, Too

 

The modern car-shopper journey has changed.  It’s no longer about spending an entire day—or even multiple days—scouring a variety of dealerships for the right vehicle; instead, it’s about consumers doing smart research, knowing what they want, and determining who can best provide it for them.  Once shoppers have done their online detective…

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Added by Joey Little on September 28, 2016 at 8:17am — No Comments

The Dealership Experience: Do Your Customers Like You?

For most people, buying a car isn’t a regular, everyday activity.  It’s an occasion that doesn’t come around all that often, and when it’s time to shop for a new car, consumers expect a great dealership experience.  After all, next to a home purchase, it’s likely the second most expensive purchase for most individuals in the U.S.  Customer expectations and…

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Added by Joey Little on September 26, 2016 at 9:28am — No Comments

Get Real: Authenticity = Brand Success

 Consumers are looking for an authentic brand experience, and for your dealership, this means it’s time to get real.  What does it mean to ensure authenticity in your brand?  How do you convey your dealership’s genuine ideals, the ways in which you deliver on your promises to consumers?  For many businesses, it can be a tricky concept, but when you come up with the perfect…

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Added by Joey Little on September 21, 2016 at 8:06am — No Comments

Transform Customer Experiences & Stand Out From the Crowd

 

Picture yourself walking on a crowded New York City street.  Everyone blends in…except for those who don’t.  Those who stand out have one or more characteristics that usually get them noticed—no matter how many people are around.

 

Now think about all the automotive dealerships out there and about all the vehicles sold.  In 2015, new-car…

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Added by Joey Little on September 1, 2016 at 7:48am — No Comments

10 Ways to Help Your Dealership Employees Embrace Change Like Champs

 

Change is necessary for businesses to grow.  That’s true for the salon down the street, for the local grocery store, and for your dealership.  In order to keep up with consumer wants and needs in the marketplace, it’s important to keep your eyes open and focus on trends that are inspiring shoppers to buy.  Although change is necessary, most people…

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Added by Joey Little on August 31, 2016 at 9:26am — No Comments

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