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All ADM Blog Posts Tagged 'best' (188)

Build It And They Will Come...

In hospitality, it's the Ritz-Carlton, Four Seasons and Luxury Collection hotels, in aviation you're talking about the A380 and B787, and in automobiles Bentley, Rolls-Royce, Maybach, Lamborghini, Bugatti and the like. These brands beacon to those that can afford them and those that can't. They represent some of the finest in quality and reputation.



Now would you rather shop at Nordstrom or Sears, dine at Spago's or the Golden Arches and golf at Trump or your local public course?… Continue

Added by Gary May on November 25, 2008 at 5:30pm — 1 Comment

Sharing The Pain, Silver Bullets and You

What is it that drives someone to perform? Along with the given family, friends, clients, bosses, partners and other tangibles and intangibles, it's simply that person's desire. Two things are clearly evident in the auto industry today: it's inextricably tied to the economy (if not one of the biggest drivers) and that companies reap what they sow, sometimes for an undeservedly long time. You can't change the economy but you can absolutely control what you do.



It's not rocket science… Continue

Added by Gary May on November 21, 2008 at 6:00am — No Comments

Week At IM@CS: Chats With The Industry

With more focus on the bottom line and getting more out of every dollar, it's more important to know that your suppliers are working for you. Here's some that understand that:



Time Highway: Karen Dillon knows what it takes to deliver a value, but she also knows how to stay relevant. Things at many dealers in the country are being held together by 'service glue'. With Time Highway's UI and ease of having customers book their own appointments online in real time, Check it out at… Continue

Added by Gary May on November 17, 2008 at 7:34am — No Comments

New Products Always Save Us! Right? Hello?

One of the things that typically drives the auto world is new cars, major redesigns and other aesthetic updates that shout "I've got the newest one" to family, friends, coworkers and the world. This week the LA Auto Show hits and hopefully the traffic will too.



If SEMA and LAAS are strong indicators of what's to come, hopefully it's a good sign. SEMA attendance and exhibitor counts were down but it was still extremely busy and took me 15 minutes to cross from the end of the North… Continue

Added by Gary May on November 14, 2008 at 5:30pm — 1 Comment

Process, Patience, Persistence, Perseverance

Mix your favorite drink or prepare your favorite meal and just before you are able to enjoy it, stop. Or miss one of the critical ingredients in that favorite food. Better yet, invite someone over for a lavish meal and forget to make anything. When you miss part of the process, the results are not what you want, period.



Think about this equation for a little while:



Success = Thought x Action + Time



Thought: Positive attitude governs everything you do;… Continue

Added by Gary May on November 10, 2008 at 7:33am — No Comments

Are Your Customers DOA?

It is time to remember once again who holds the cards at dealerships. If you have forgotten, go to a retailer of choice at lunch or after work today and watch carefully how your interaction and transaction develops with the salesperson. This is not to say that consumers are in the same state of mind going out to buy a new flat-screen TV as they are for a vehicle purchase. By the same token, shouldn't one of the larger investments people ever make be met by a solid professional who knows how to… Continue

Added by Gary May on November 8, 2008 at 1:56am — No Comments

Applying online strategies

In my previous two posts, “Learn online business strategies not just automotive online strategies” and "Now it’s time to get serious about that internet thing. Are you serious?!," I implied that automotive dealerships need to…

Continue

Added by Andy Warner on October 28, 2008 at 10:30am — No Comments

Kelley Blue Book eNetwork Brunch in Dallas, TX on June 12, 2008

Kelley Blue Book eNetwork Brunch

Join us for this fast-paced workshop to learn what you need to know to start selling to them TODAY! On OUR Web site...On YOUR Web site...On YOUR LOT.

You will…

Continue

Added by Ralph Paglia on June 1, 2008 at 6:30pm — No Comments

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