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Big Tom LaPointe's Blog Posts Tagged 'Hosted Chat' (4)

Live Chat doesn’t mean thinking outside of the box

Adding Live Chat software or a hosted / managed chat option to your website doesn’t mean you have to think outside of the box - in fact it is another way to get more buyers INTO THE BOX! I’m sure in the 1930s having a phone was ‘new’ thinking, just like adding a website or…

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Added by Big Tom LaPointe on April 29, 2014 at 8:00pm — No Comments

CarChat24 PRESENTED WITH 2013 DRIVINGSALES DEALER SATISFACTION AWARD - Press Release

CarChat24 receives its third “Top Rated” Award for Dealer Satisfaction in the Chat Products Category

PALM HARBOR, Fla. - Jan. 24, 2014 -  CarChat24 - 24/7 Fully Staffed…

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Added by Big Tom LaPointe on January 24, 2014 at 8:00am — No Comments

Here's your dealership website live chat business plan

More and more dealers are realizing that an effective live chat strategy is a key puzzle piece for increasing leads and sales from their dealership website – whether they opt for an in-house staff or hosted chat vendor. The scary truth is that many dealers who jump on in-house chat or the cheapest hosted chat expecting that it will magically pull them out of a sales…

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Added by Big Tom LaPointe on September 21, 2013 at 9:30pm — No Comments

Don't ignore CSI and end up like the dodo – or Mercury

CarChat Live helps dealers survive AutoWeek spotlighted the ’53 Mercury on their website, and it got me thinking how sad it is that such a storied brand has fallen by the wayside, and that dealerships that aren’t careful can also end up like the dodo bird or Mercury brand.

CSI is critical to SURVIVAL

One of the intangible benefits for our Live Chat products is that it can help guard your CSI. Not just the CSI the factory measures, but the one that has your customers posting…

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Added by Big Tom LaPointe on July 15, 2013 at 12:51pm — No Comments

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