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Big Tom LaPointe's Blog Posts Tagged 'Chat Software' (5)

Live Chat doesn’t mean thinking outside of the box

Adding Live Chat software or a hosted / managed chat option to your website doesn’t mean you have to think outside of the box - in fact it is another way to get more buyers INTO THE BOX! I’m sure in the 1930s having a phone was ‘new’ thinking, just like adding a website or…

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Added by Big Tom LaPointe on April 29, 2014 at 8:00pm — No Comments

Another Live Chat NO-NO

As passionate proponents of an effective dealer website live chat strategy, we believe every automotive retailer can benefit from the system. But that doesn’t mean dealers should just grab some generic chat from off the shelf, otherwise they…

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Added by Big Tom LaPointe on November 19, 2013 at 10:30pm — No Comments

You at your chat keyboard? Unstaffed chat link is poison

“Where you at?” As someone trained to communicate, hearing this mauling of the English language is one of the most frustrating experiences in the history of the universe – yes, the whole universe! Probably the next most frustrating moment is clicking on a LIVE CHAT icon and having nobody home. Kind of like when your friend invites you in for a beverage and TV ballgame and didn’t…

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Added by Big Tom LaPointe on November 6, 2013 at 12:07pm — No Comments

Tips for choosing dealership live chat software

More and more auto dealers see the value of an effective live chat strategy for their website, and choosing the right software is critical to help ensure a strong return on investment (ROI). Successfully managing live chat in-house requires a commitment of manpower and development of processes, and since CarChat24 is just one of several companies…

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Added by Big Tom LaPointe on August 30, 2013 at 10:57pm — No Comments

CarChat24 PRESENTED WITH DRIVINGSALES DEALER SATISFACTION AWARD

CarChat24 receives a "Top Rated" Award for Dealer Satisfaction in Chat Products Category PALM HARBOR, Fla. Feb. 11, 2013  …

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Added by Big Tom LaPointe on March 5, 2013 at 9:30am — No Comments

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