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February 2010 ADM Blog Posts (58)

Evaluating the Dealer Website

The Dealers’ Web Site is their baby. Whether it is generating leads or attracting traffic or neither, it is what the Dealers believe to be #1 on the net. The majority of leads may be coming from third party sites or software, with the possibility that the consumer never links to the dealers’ actual www.…


Added by Jon Paul on February 23, 2010 at 1:05pm — No Comments

Winning starts at the Top

I just watched the video posted on this site of a "Sales Manager" pro giving a tough sales talk to the underperforming sales staff (which I assume is the one at your dealership.)

It was remarkably reminiscent of the scene from "Glengarry Glen Ross" with Alec Baldwin as the hotshot sales manager. The guy spent the entire video telling salespeople their sales suck because of all the things they are not doing, and all the excuses they are making. The video was touted as something that… Continue

Added by Ed Personius on February 23, 2010 at 9:54am — 3 Comments

The Blur of Internet Marketing and Sales is Costing You Money!

The Blur of Internet Marketing and Sales is Costing You Money!

Using Salespeople to Market Your Dealership on the Internet Loses You Sales.

by Keith Shetterly,

Copyright 2009, All Rights Reserved

What happens if your website needs maintenance, your SEO/SEM needs attention, your pictures and vehicles need launches… Continue

Added by Keith Shetterly on February 23, 2010 at 9:00am — 3 Comments


It seems that the excellent 7th Digital Dealer Conference and Exposition that was held in Nashville, TN at the beginning of November 2009 is still fresh in my…


Added by Ralph Paglia on February 23, 2010 at 2:00am — No Comments

How to Make your Dealership Stand Out

There are not a lot of things a business can consider, short of remodeling, that will completely transform the physical appearance and perception of their business, without killing their budget.

Window Video Systems strategically placed, in large scale on the windows throughout the dealership, will do exactly that. If you look at the photo in this blog, you can see how the digital image of the car is lighting up the window over the showroom door. What you can't see, is the customer's… Continue

Added by Ed Personius on February 22, 2010 at 9:29am — No Comments

ADP Launches Social Media and Reputation Management Solutions

Press Relea… Continue

Added by Ralph Paglia on February 22, 2010 at 1:00am — No Comments

NADA 2010 One Week Later..... A Little Of What I Saw

My first day of the NADA Convention in Orlando Florida, I was able to cover 1/3 of the floor. I knew at that point I needed to high step it if I wanted to get eye-balls on all the venders. I decided that I would go back the last…


Added by Tim Jennings on February 21, 2010 at 8:24pm — 8 Comments

Looking to expand my network

I am looking to expand my dealer network of contacts in all makes and models. I deal with clients all over the country and find it amazing how many dealerships do not work with brokers or buyers agents. My deals are qualifed, short, sweet and you do get to make *some* money. Please send me your contact info if you would like to be added to my list and we can start a dialog. If you deal with referrals/brokers/agents please add me to your used car email blasts.

Thanks, SLM

ps I love… Continue

Added by Sarah Lee Marks on February 21, 2010 at 10:32am — No Comments

The 3 Phases Of Dealership Social Maturity

Be honest, where is your dealership at with social media? Don't worry, this isn't a test and the only person that's going to know your answer is you. It's time, before you get too far down the road, to analyze what you are doing right and what you are doing wrong. Keep in mind that what's right or wrong for your market isn't necessarily…


Added by David Johnson on February 19, 2010 at 4:15pm — No Comments

Presentation Skills Video from Grant Cardone


Added by Ralph Paglia on February 18, 2010 at 7:52pm — 1 Comment

Help me stop the One Source clock

I need help with response time to meet the SFE requirements.

As of today ytd out of 318 SFE leads I'm at 1:20 average response time, with 100% answered. My problem, probably like a few of you out there, are the leads coming in while I'm asleep! All of my over 5 hour leads have come in between midnight and 3am. I'm at 94.3% under 5 hours, and I need a game plan to help get that number up. Will someone…


Added by David Palmer on February 18, 2010 at 1:24pm — 2 Comments

How Beneficial would it be to have every aspect outside of your DMS fully integrated?

Most of our dealers see huge advantages of having every aspect outside there DMS fully integrated. From your Crm, website, inventory control, market pricing, service marketing and even desking all working together. Being able to see what vehicles a customer looked at and for how long once they submit a lead into your ILM tool is one of the many advantages to having everything fully integrated. It is the way of the future and eventually it will be the only way to do business.

Added by Jeremy Bravard on February 17, 2010 at 10:00am — No Comments

Baseball and Auto Pie

Wrtitten by a dear friend of AutoMax's Mr.Tom Wiegand,would love to hear your input on this subject.

Baseball & Auto Pie

The professional franchised retail auto industry and the professional franchised baseball industry are my two all-time favorite franchise systems. Why are they so obviously different in structure and customer retention?

The professional franchised baseball team is structured:





Added by Craig Lockerd on February 16, 2010 at 11:00am — No Comments

GM's Tweet Reach and Social Experiences

I was having a conversation the other day with someone about how…

Added by Christopher Baccus on February 15, 2010 at 7:46pm — 11 Comments

DrivingSales Announces Winners of 2009 Vendor Ratings Awards

DrivingSales Announces Winners of 2009 Vendor Ratings Awards
Award Winners Received Highest Dealer Satisfaction Ratings in 9 Categories, including Websites, CRM, SEO, 3rd Party Leads, Vehicle…

Added by Ralph Paglia on February 12, 2010 at 10:30pm — No Comments

ADP Launches Social Media and Reputation Management Solutions

ADP Launches Social Media and Reputation Management Solutions…


Added by Ralph Paglia on February 12, 2010 at 4:00am — No Comments

AdAgencyOnline.Net Introduces ecarlist As Reseller For SiSTeR Technologies Video Platform

AdAgencyOnline.Net is an automotive advertising resource / networking portal with an earned reputation as "The one stop site for all of your automotive advertising news and needs." SiSTeR Technologies is a preferred automotive advertising vendor on AdAgencyOnline.Net. Philip Zelinger, the President of Ad Agency Online, L.L.C. and the host of the blog talk radio station featured…


Added by Philip Zelinger on February 11, 2010 at 11:32am — No Comments

Social Media Management -- Yeah, it's a CRM Function!

Social Media Management (SMM): I'm not talking about a CRM managing the social media content look and feel, though they can have at that problem if they want--I am talking about the CRM keeping track of what Tweets we've done, what we've said on Facebook and MySpace, and what has been said back to us. And sticking that into a customer record, as appropriate, just as they do emails. And providing a place to edit and save templates, just like emails. I'd even like a configurable…


Added by Keith Shetterly on February 10, 2010 at 10:00am — 7 Comments

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