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Tony Navarra
  • Male
  • Carmel, IN
  • United States
  • ADP/Cobalt
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Dealership Lead-Handling Quality: You Think You Know, But You Have No Idea

Started this ADM discussion. Last reply by William Finsilver Sep 12, 2013. 1 Reply

Dealership Lead-Handling Quality: You Think You Know, But You Have No Idea By Anthony Navarra, Cobalt/ADP Performance Improvement ConsultantNew Cobalt Lead Study Reveals Response Time is up, Quality…Continue

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ADM Profile Information

REQUIRED: Name of Your Dealership, Business or Organization:
REQUIRED: Auto Industry Business Segment or Affiliation (check all that apply):
Marketing Services Provider
Your Business Phone Number (country code - number)
YOUR Business Website URL (ie:
Select All franchises/brands you are associated with
48-Not Applicable
ADM is a Professional Network, describe: "Why should anyone do business with you?"
With 25+ years in the automotive business I have experiences in nearly every facet of the retail environment.
I have experienced nearly every role in the retail automotive business including being a successful GM over three locations.
"What will YOU contribute to the ADM Community?"
I am passionate about the automotive industry. I enjoy providing my insights to help others achieve their maximum potential.
YOUR YouTube Channel, or one you recommend (ie;
ADP Dynamic Websites, The Cobalt Group
INTERNET LEAD Suppliers You are using now, or in the past
Dealix, Autobytel, AutoUSA, NewLeadsPlus
Not Applicable
Used Car Inventory Management Solutions You Have Used

Tony Navarra's ADM Blog

Pay plans need to change - the customers certainly have

Posted on October 28, 2012 at 5:13pm 0 Comments

Remember that old adage about the definition of insanity?  Well, if we expect to have different results in our dealerships, we must look at many things differently.

Let’s take a look at our compensation…


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