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Todd Smith
  • Male
  • Orlando, FL
  • United States
  • 360Converge
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Started this ADM discussion. Last reply by Todd Smith Jul 2, 2009. 2 Replies

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Todd Smith's ADM Profile page

Latest ADM Activity - Click "More" at bottom!

Todd Smith's blog post was featured

Ten Rules to Determine How Committed You Are To Automotive Sales

This is a real question you have to ask yourself if you want to survive the automotive industry. Are you willing to do what it takes to be successful each and every day to not just work a job, but to build a career? There are many people who started in the automotive industry as a crutch until they found a “better” job. Only a small percentage, however, end up succeeding.…See More
May 12
Todd Smith posted a blog post

Ten Rules to Determine How Committed You Are To Automotive Sales

This is a real question you have to ask yourself if you want to survive the automotive industry. Are you willing to do what it takes to be successful each and every day to not just work a job, but to build a career? There are many people who started in the automotive industry as a crutch until they found a “better” job. Only a small percentage, however, end up succeeding.…See More
Apr 30
Kim Clouse commented on Todd Smith's blog post 7 Seismic Shifts Coming to Automotive CRM
"I have seen this CRM nightmare since most of them came out with version 1. Todd is absolutely correct. The amount of frustration that salespeople have today trying to insert all of the various pertinent components for correct and accurate customer…"
Apr 7
Kim Clouse liked Todd Smith's blog post 7 Seismic Shifts Coming to Automotive CRM
Apr 7
Steve Richards commented on Todd Smith's blog post 7 Seismic Shifts Coming to Automotive CRM
"Is there any technology that will let the prospect know it's the dealership calling? I ask because most people don't pick up calls from numbers they don't recognize. If a dealership could identify itself, more call would be answered.…"
Apr 7
Todd Smith's blog post was featured

7 Seismic Shifts Coming to Automotive CRM

We live in a world where new technology swirls around us at a relentless and often dizzying pace, yet as we look closer inside the automotive industry and one particular area - the CRM - the winds are very calm, and the marketplace solutions aren’t keeping pace with innovation outside of the industry. In a nutshell we are operating in an innovation rut…See More
Apr 7
Todd Smith posted a blog post

7 Seismic Shifts Coming to Automotive CRM

We live in a world where new technology swirls around us at a relentless and often dizzying pace, yet as we look closer inside the automotive industry and one particular area - the CRM - the winds are very calm, and the marketplace solutions aren’t keeping pace with innovation outside of the industry. In a nutshell we are operating in an innovation rut…See More
Apr 5
Todd Smith's blog post was featured

Why Getting Fired from a Company I Founded Changed my Life?

Sometimes you just need to get punched in the face to wake up. For too many days in a row, I went to work doing the same thing over and over like Bill Murray in the movie Groundhog Day. There are two routes to achievement in your life. The first is conformity in which you follow the crowd down a conventional path and maintain the status…See More
Mar 6

ADM Profile Information

REQUIRED: Name of Your Dealership, Business or Organization:
360Converge
REQUIRED: Auto Industry Business Segment or Affiliation (check all that apply):
Dealership Solution Provider, Consultant, Technology Professional
Your Business Phone Number (country code - number)
321-662-7800
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http://www.360converge.com
Select All franchises/brands you are associated with
99-Not Applicable
ADM is a Professional Network, describe: "Why should anyone do business with you?"
We provide digital messaging software and managed services to OEMs, automotive groups, and car dealerships in North America.
"What will YOU contribute to the ADM Community?"
I've had the opportunity to work with the best and brightest minds in the industry throughout my career in the automotive business. I began washing cars, and through time I worked my way to becoming the General Manager of a multi-store group. When the Internet first started to make its way into the car business in 1995-1996, I was there looking to understand it enough to leverage it. In 1998, I wrote a manual called “Automotive Retailing on the Internet" that helped dealerships understand how to take advantage of the Internet. Throughout the years I've had the privilege of working with manufacturers, large groups, single point dealerships, and vendors. And I continue to learn from every one of them today. This business is constantly in a state of change. My goal is to keep helping auto professionals build better, more profitable businesses through innovative solutions and practical business processes.
CAR DEALER or OEM Website you recommend (ie; www.MelloyNissan.com)
http://www.fredbeans.com
Social Media, Network or Blog site you recommend (ie; www.AutomotiveSocial.com)
http://www.digg.com
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http://www.cars.com
Select All DIGITAL MARKETING or DEALER WEBSITE PROVIDERS you use
NOT APPLICABLE
INTERNET LEAD Suppliers You are using now, or in the past
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DEALER MANAGEMENT SYSTEMS (DMS) You use
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Used Car Inventory Management Solutions You Have Used
Not Applicable

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Todd Smith's ADM Blog

Ten Rules to Determine How Committed You Are To Automotive Sales

Posted on April 30, 2019 at 7:28am 0 Comments

This is a real question you have to ask yourself if you want to survive the automotive industry. Are you willing to do what it takes to be successful each and every day to not just work a job, but to build a career? There are many people who started in the automotive industry as a crutch until they found a “better” job. Only a small percentage, however, end…

Continue

7 Seismic Shifts Coming to Automotive CRM

Posted on April 5, 2019 at 6:00am 2 Comments

We live in a world where new technology swirls around us at a relentless and often dizzying pace, yet as we look closer inside the automotive industry and one particular area - the CRM - the winds are very calm, and the marketplace solutions aren’t keeping pace with innovation outside of the…

Continue

Why Getting Fired from a Company I Founded Changed my Life?

Posted on March 5, 2019 at 7:00am 0 Comments

Sometimes you just need to get punched in the face to wake up. For too many days in a row, I went to work doing the same thing over and over like Bill Murray in the movie Groundhog Day.

 

There are two routes to achievement in your…

Continue

Four Reasons Why BDCs Fail and How to Improve Them NOW

Posted on February 26, 2019 at 7:30am 0 Comments

Dealerships are always struggling with the decision on whether they need a BDC or not. Some try and succeed, but others try and fail. Why does this happen? How is one dealership’s BDC succeeding when other BDCs are failing and returning to status quo after a significant investment? The…

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Is Your Dealership’s Technology Stack Hurting Your Sales and Destroying Your Profits?

Posted on February 20, 2019 at 7:30am 0 Comments

This question was posed by a great dealer friend of mine, Todd Caputo from Sun Chevrolet the other day. Are dealers spending so much money and time on technology, implementation and the management of all these tools that it is distracting them from the fundamentals of the business of…

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Comment Wall (15 comments)

You need to be a member of Automotive Digital Marketing to add comments!

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At 4:27pm on April 24, 2010, Kristen Greer-Mauro said…
Hey, thanks for adding me! =D
At 11:02am on March 20, 2010, David Johnson said…
Thanks for connecting Todd, I'm honored!
At 11:14am on January 15, 2010,
Influencer
Samantha Eaton
said…
Thank you for the add Todd! Hope you have a great weekend.
At 10:03am on January 14, 2010, Pat DeFilippo said…
Hi Todd, thanks for adding me as a friend, I had to respond after I saw your post on that dealer yelling at his salespeople, talk about being negative.
At 8:59am on September 3, 2009, Todd Vowell said…
Thanks Todd. I just want to learn and get other perspectives. Your blogs are awesome. I already took your advice and went to wordpress.com and got that going. Nest is the Google tools. Keep rockin Todd, talk with you soon!
At 9:32pm on February 22, 2009,
Dealer
Denny Long
said…
Hi Todd!

It has been a long time. Other than the fact that business could be a lot better, I'm doing well. I have a beautiful granddaughter and another on the way.
At 9:29am on February 21, 2009,
Dealer
Sharon Evans Thompson
said…
I am really working on it! Although our store is in great shape, they have cut back considerably on expenses and I'm not sure I'm going to be able to talk them into this one. I was going to put out a rommate request on here to see if I could cut cost that way. I've learned so much at the conferences that I would hate to miss even one!
At 9:22am on February 21, 2009,
Dealer
Sharon Evans Thompson
said…
Great to "see" you. Hope you've been doing well!
At 1:06am on January 22, 2009, Mark Woods said…
Todd,

Please stop by and visit me at #2441 if you have a chance. I see where we may have some synergies that would be complimentary.
kind regards
Mark Woods
781.913-8531
At 6:24am on May 19, 2008, Jay Austin said…
I read your article in the Digital Dealer mag. It was very true and informative. Big dealers need to start changing the way they look at the Internet dept.

Jay Austin
 
 
 

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