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Dan Beres has not received a gift from an ADM Member
Posted on December 12, 2019 at 6:52am 0 Comments 0 Likes
In search of service revenue, dealerships turn to randomly scheduling service appointments regardless of shop capacity. Or they take everyone that drives up. This can easily overwhelm the service department. It leaves customers frustrated and causes a LOSS in service revenue from both new/drive-up customers and customers with appointments.
How…
ContinuePosted on December 2, 2019 at 7:01am 0 Comments 0 Likes
Recall completion percentages have been increasing, but despite increased communication attempts, that increase is hitting a plateau.
A recent trend reveals that many vehicle owners are very interested in mobile services. Currently, the percentage of independent repair shops that offer mobile services dramatically outweighs franchised dealers.…
ContinuePosted on November 19, 2019 at 5:36am 0 Comments 0 Likes
With the increasing demand for service repairs, dealers are scrambling to recruit more technicians. At the same time, the pool of experienced technicians is dwindling, as not enough new technicians are entering the workforce -- and demand will only increase.
Regardless of how much money your dealership may spend to expand your facilities to…
ContinuePosted on November 7, 2019 at 7:00am 0 Comments 0 Likes
When people think of recalls, at least in our industry, most think about vehicles. For many consumers, merely contemplating spending their time at a dealership waiting for a recall to be repaired or losing the use of their car for some time, seems draining and inconvenient. But most consumers probably don’t consider the potential risks recalls can pose to…
Posted on October 16, 2019 at 6:43am 0 Comments 0 Likes
Retention is vital for long-term profitability and health. Some dealers coast along thinking they have retention covered, when, in fact, nothing could be further from the truth. Sure, offering a great customer experience in service can head you in the right direction. However, it is not just free coffee, donuts, or wi-fi access that bring customers back.…
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My name is Todd Mathews and I am the director of sales for Widestorm. I notice your personnel website and thought it was great marketing. I think I may have an addition to your current site; www.widestorm.com is the industry’s first online negotiation system. We launched the system in www.rontonkinhonda.com and we are seeing some awesome RESULTS. Let me know if you would be interested in learning more.
Best,
Todd Mathews
National Sales Director
Dealerpeak/Widestorm
Office: 830-963-1113
Cell:210-557-6039
Fax: 210-579-1241
toddm@dealerpeak.com
curtis.