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Christian Younggren
  • Male
  • Moline, IL
  • United States
  • Kaizen Automotive Consulting
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  • Ralph Paglia

Christian Younggren's ADM Discussions

"Control what you can control"

Started Mar 18 0 Replies

"Control what you can control" Have your staff take time to reach out by phone to every client in their data base....Why? 1. Your connection rate will never be higher. Your clients might actually…Continue

Tags: CRM, up, follow, customer

Why car dealerships are good for society?

Started Jan 11 0 Replies

I am doing a project on positive dealership stories so I typed, "why car dealerships are good for society" into the Youtube search, the only positive message I could find was footage from an award…Continue

BDC Process for handling credit applications...

Started Aug 11, 2018 0 Replies

Just wonder how some of the high performing BDCs handle credit applications? Do you run the credit and give the prospect your opinion on if need cash down, co-signer, payment? Or do you work toward…Continue

Tags: BDC

Getting Rid of the Plaid Jacket

Started Jan 14, 2014 0 Replies

For several years Tesla has been using “galleries” to circumvent the laws, so they can…Continue

Tags: #pricingtransparency#automotivesales

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Welcome, Christian Younggren!

Latest ADM Activity - Click "More" at bottom!

Christian Younggren posted a video

The Best Types Of Questions Car Salesmen Should Ask-LEARN:The Questions Top Car Salesmen Use!-Part 2

#christianyounggren #carsalestraining #carsalesmenbestquestions Please consider subscribing to my channel I. The first type of questio...
13 hours ago
Christian Younggren posted a video

The Best Types Of Questions Car Salesmen Should Ask-LEARN:The Questions Top Car Salesmen Use!-Part 1

#christianyounggren #carsalestraining #salesquestions Please consider subscribing to my channel In this video series you are going to ...
Oct 21
Christian Younggren posted a video

Auto Salesmen: Learn How To Overcome "The Promoting Yourself Dilemma" At Your Car Dealership!

#christianyounggren #carsalestraining #carsalesmen Check out the book: Yes!: 50 Scientifically Proven Ways to Be Persuasive Paperback – by Noah J. Goldstein ...
Oct 13
Christian Younggren posted a video

AUTO DEALERS: Learn How To Recruit The Best Car Salesmen- Former Marine Recruiter Gives Top Secrets!

#ChristianYounggren #salesrecruiting #automotiverecruiting CHECK OUT THE BOOK:The Power of Moments: Why Certain Experiences Have Extraordinary Impact by Chip...
Sep 17
Christian Younggren posted a video

CAR BUYING OBJECTION: "I Want Payoff For My Trade!" Learn An Easy Way To Overcome This Objection

#christianyounggren #carsalestraining #carbuyingobjection ***Check Out The Book*** Start with NO...The Negotiating Tools that the Pros Don't Want You to Know...
Sep 9
Christian Younggren commented on Christian Younggren's video

AUTO DEALERS: How To Reduce Turn Over & Retain More Car Salesmen & How Much Turnover Costs A Dealer

"Ralph-Right on! Once you have the process and training that fits a particular store, the key becomes on going training.Think about it.... Pro football teams practice 5-6 days a week for a 3 hour game. How many 1000's of hours practice does…"
Sep 5
Christian Younggren commented on Christian Younggren's video

The Guide To Listening For Car Salesmen: Gain Your Guest's Trust, Respect, & How To Lower Resistance

"Ralph-It's that skill we all like to think we do well, but it's so difficult to concentrate and focus for an extended period of time. Thank you for commenting."
Sep 4
Ralph Paglia commented on Christian Younggren's video

AUTO DEALERS: How To Reduce Turn Over & Retain More Car Salesmen & How Much Turnover Costs A Dealer

"If you do not invest time and money into training your sales team, then your customers will!"
Sep 4
Christian Younggren's 2 videos were featured
Sep 4
Ralph Paglia commented on Christian Younggren's video

The Guide To Listening For Car Salesmen: Gain Your Guest's Trust, Respect, & How To Lower Resistance

"So true! Effective listening is critically important to making more sales..."
Sep 4
Christian Younggren posted a video

The Guide To Listening For Car Salesmen: Gain Your Guest's Trust, Respect, & How To Lower Resistance

***Book: Never Split The Difference By Chris Voss- *** In today’s video we are going to dispel one of the biggest misconceptions about...
Aug 31
Christian Younggren posted a video

CAR SALES OBJECTION: "I'm going to shop for a better price"- How to Close The Car Deal Using Time!

Learn a word track to help you overcome this common automotive buying OBJECTION: "I am going to shop your price" or "I think we’ll keep shopping around for a...
Aug 19
Christian Younggren posted a video

AUTO DEALERS: How To Reduce Turn Over & Retain More Car Salesmen & How Much Turnover Costs A Dealer

Since Kaizen Automotive Consulting recruits, trains, and does personal one-on-one coaching I am passionate about automotive sales training. When I speak to c...
Aug 11
Christian Younggren's 3 videos were featured
Aug 6
Christian Younggren posted a video

Car Salesmen Training: How To Overcome: My Payment Is Too High!-Use Gas & Maintenance Savings Closes

In this week’s addition we’re going to learn how to overcome payment objections to buying a car, truck, van, cross over, or SUV. Last week while doing in-dea...
Aug 4
Christian Younggren posted a video

Auto Dealers: Want To Make Car Buying Objections Disappear? Learn How To Stop, "I Want A Discount!"

Have you ever had this happen to you? You meet a couple on the car lot looking for New or Used SUV's. You follow the sales process of: 1. Good initial meetin...
Jul 30

ADM Profile Information

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Kaizen Automotive Consulting
REQUIRED: Auto Industry Business Segment or Affiliation (check all that apply):
Dealership Solution Provider, Consultant
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ADM is a Professional Network, describe: "Why should anyone do business with you?"
I want to change the 70% plus salesperson turnover rate! My specialty is a turn key program I call RTC, (Recruiting, Training, Coaching). I will help get salespeople hired, train them professionally, and probably most important, continue to coach them individually once per week to hold them accountable!!

Here is what dealers have said:

I first came to Chris as a 20 year old, immature young man, that had very little concept of work ethic, accountability, and goal orientation. Not only was Chris able to identify the raw talent I possessed, but he also approached my development in a manner that was constructed around my ability to receive and retain information. As a supervisor, Chris developed my skill as a sales consultant, and he also imparted upon me the way in which people are effectively and fairly managed. His mentorship is an integral part of the management style I use today.

With Chris as one of my most influential mentors, at the age of 35, I became the only person to ever hold dual General Manager role for the Gurley Leep Automotive organization, which is the largest privately held Dealer Group in the Midwest. I now am tasked with hiring managers for my own business. When selecting a candidate I evaluate the ability of the person to manage our staff and ensure they execute perfectly against my processes. Chris, being clinical and calculating in his approach to processes, is supremely effective in this arena.
While process management is paramount to success, magnified ten times is the importance of that manager's ability to develop future leaders. This trait is by far Chris's most dominant. You need only to look in our local market to determine this. In almost every dealership in our market, you'll find either a manager or top sales consultant that has been directly influenced by Chris.

If your company is seeking a partner that will not only inspect against expectations, but develop, train, and grow your people, Chris Younggren is the ideal candidate. If you find that you need further elaboration on this, or additional questions are to arise, please feel free to contact me directly. I can be reached at (309) 714-0270 or you can email me at

Thank you for your consideration of my recommendation.

Josh Park
General Manager
Mills Chevrolet
"What will YOU contribute to the ADM Community?"
My life purpose is to inspire others with my optimistic outlook of life and with my determination to reach for my goals and dreams.

My strong work ethic, discipline, and organizational skills give me a distinct advantage in taking on any job, task or reaching my goals and dreams.

I am determined to reach my goals, in any way possible as long as it provides a benefit for all parties involved and doesn’t violate the rights of others.

I have the ability to empathetically jump in the other person’s shoes with sincerity and sensitivity.

I strive to think only optimistic thoughts and speak encouraging words, as I know nothing is neither good nor bad but thinking that makes it so.

I display confidence and enthusiasm when speaking in public and one-on-one situations, which motivates others to take action toward righteous objectives.

Finally, I am humble enough to know I do not have all the answers to life’s challenges therefore I will view all outcomes of events as learning experiences while I proceed toward my goals and dreams.

Sincerely yours,

Chris Younggren
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Christian Younggren's ADM Blog

Reciprocity Bias- It's Like a Jedi Mind Trick!

Posted on April 10, 2020 at 5:00pm 1 Comment

Today’s sales thought of the day we are going to find out how to take advantage of reciprocity bias in sales. Reciprocity bias is another powerful cogitative bias like the ones we reviewed in last week’s video: How to use cogitative bias in sales

-Let’s start first by learning more…


Dominate The Listening

Posted on November 1, 2013 at 7:00am 0 Comments

I have interviewed 100’s of applicants for sales over the years and one thing I hear quite a bit is, “I have the gift of gab or I can talk to anyone.” In fact many people think to be a successful salesperson you must dominate the conversation. But the facts is, the successful salesperson knows this to be the opposite. They know the key is to DOMINATE THE…


Re-Engage Your Prospects With A GSM Video T.O.

Posted on October 31, 2013 at 8:00am 0 Comments

The Idea:

Consider doing a Sales Manager Video T.O. I was the GSM at Mills Chevrolet, with the company nearly 20 years before I took my current position with Here's a link to Sales Manager Video T.O.…


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At 9:20am on October 31, 2013, JB Floyd said…

welcome to the ADM


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