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Marketing Programs CoordinatorAbout the JobCallRevu is looking for a National Marketing Programs Coordinator to join our growing team. The Marketing Programs Coordinator will support the marketing…Continue
I'm prepping for a big strategy meeting with a dealer group. So I decide to verify my hunch that there is big opportunity in training the call handlers for better Appointment Set, CSI, Retention and…Continue
Chip King has not received a gift from an ADM Member
Call Tracking to CRM is all the…Continue
Watch your abandoned calls in real time, have a team member call back immediately and offer a 'warm transfer' to their intended department. You will capture those that got lost in the phone-tree, hung up while on hold, etc. The caller will remember the 'care' you took!
Rick Case captures an average of 20 Fixed and Variable appointments per day of the average 35 callers that give…Continue
Phone process is arguably the most common customer contact. It drives our Market Share and our Customer Retention. But would you agree that most automotive dealerships fail to come even close to the chosen CRM’s potential to increase our…Continue