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Anne Fleming Female Pittsburgh, PA United States Women-Drivers.com: Recommend

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Join the First-Ever National Dealer's Challenge: How Women+Family Friendly is Your Store?

Started this ADM discussion. Last reply by Alexander Lau Nov 13, 2013. 3 Replies 0 Likes

Women buy half of all cars and 65% of all visits to the service lane are from women. Dealers are saying the time is perfect -- they love being CERTIFIED so women walk in already trusting the…Continue

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Latest ADM Activity - Click "More" at bottom!

Anne Fleming posted a blog post

Top Car Brands as Rated by Women: The Growing Importance

It’s Officially the Women Buyers Era...OEM’s are increasing their advertising towards this powerful buying segment. Smart dealerships are too. Women bought an estimated 13 million cars at new car dealerships last year; an estimated 35,000 vehicles a day.How many female “up’s” are converting to buyers at your store? If you aren’t tracking that number yet, we suggest you start accounting for sales by gender. The upside of your gross profit potential is tied to this.The…See More

Feb 11

0 Comments 1 Like

Anne Fleming commented on Anne Fleming's blog post Top Brands Rated by Women | 2015 US Womens Car Dealership Report

"Michael -- Thanks for your astute comments. Am not aware of these types of metrics and insights recapped exclusively by men, however that doesn't mean that the don't exist. Also, with respect to your comment regarding post-visit, yes,…"

Feb 2

Michael commented on Anne Fleming's blog post Top Brands Rated by Women | 2015 US Womens Car Dealership Report

"Great WSI recap showing was is primarily important exclusively to women. Even though the study exclusively measures women in these surveyed results, wonder if male values are duplicate? Very surprised to see ONLY 33% of Dealers Follow-up post the…"

Feb 1

Anne Fleming posted a blog post

Top Brands Rated by Women | 2015 US Womens Car Dealership Report

Our company has published it’s second annual report which showcases women are having empowering experiences at progressive car dealerships in the United States.Women are responsible for buying over 13 million cars at new car dealerships; that’s an impressive 36,000 vehicles a day. Dealerships have to literally change gears,…See More

Jan 28

2 Comments 3 Likes

Anne Fleming posted a blog post

How Customer-Centric is Your Dealership? Take the Test!

We are well into December. It's time to take stock of your year and your accomplishments. It’s definitely time to have fun and to be mindful of what is ahead. As we turn the corner into a new year, 2015, today’s Women’s Wednesday you are invited to take a short, interactive quiz to evaluate where there is room to expand your dealership’s customer excellence. And in doing so, your competitive edge.The idea to establish a quick test came from a family of dealerships with extraordinarily high CSI…See More

Dec 17, 2014

0 Comments 0 Likes

Anne Fleming's blog post was featured

5 Ways to Deliver a Competitive Edge

Today, our Women’s Wednesday focuses on the road to ultimate business success. This is powered by a growing customer base, increasing loyalty and customer retention. Here are some innovative marketing ideas to increase your competitive edge by delivering more value to women customers.1. Buy A Car In Less Than 2 Hours Do you know it currently takes a woman an average of 3 hours and 20 minutes to buy a car? Most women feel "highly inconvenienced" by this, especially because time is one of women’s…See More

Nov 20, 2014

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Anne Fleming posted a blog post

5 Ways to Deliver a Competitive Edge

Nov 12, 2014

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Anne Fleming is now friends with thomas ieracitano and Jeff Mayernik

Nov 4, 2014

Anne Fleming posted a blog post

7 Ways to Leverage Sales to Women and Increase CSI Now

In today's Womens Wednesday, we focus on selling to women. Let's get real: Research indicates that women rely on reviews 50% more than men. They account for 52% of the vehicles purchased in the US and influence over 80% of the total purchases! So developing a marketing strategy to target this substantial buying segment is critical. Wouldn’t becoming a Certified Women-Drivers Dealer be a great first step? 7-Ways to Leverage and Merchandise your Certification to Increase Sales and CSI Leverage…See More

Oct 29, 2014

0 Comments 1 Like

Anne Fleming posted a blog post

(Don’t Say) “We Treat Everyone the Same”

Today we focus on customization when selling to women. When dealership personnel say that they “treat everyone the same,” what they really mean is that they greet prospects consistently and similarly with a sales process - whether in person or digitally. However, having the capacity and ability to treat each customer the same simply can’t be accomplished. It sounds nice as a concept, but after all we are humans, not robots. We can’t be shaped and programmed to treat everyone the same. And, who…See More

Oct 15, 2014

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Anne Fleming posted a blog post

The Good + Bad News about Your Service Drive: What Women Want

Today we are looking at the Service Drive. This is the critical department where your female customers visit in between purchasing or leasing their vehicles. With all the touch points in the service department, it's also happens to be the highest gross margin department in your store. It's the place where retention happens - or doesn’t.The Good News? Women are having very good experiences on the front end of the dealership. 93% of women report it was easy to schedule their service appointment.…See More

Oct 1, 2014

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Anne Fleming posted a status

"Building trust with women customers is everything for car dealer's service dept. Keeping it is all that matters. http://j.mp/1DwwG82"

Sep 23, 2014

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Anne Fleming commented on Anne Fleming's blog post Women Walking Out - What is it Costing Your Dealership?

"Charles, very well said. Spot on."

Sep 17, 2014

Charles Strandburg commented on Anne Fleming's blog post Women Walking Out - What is it Costing Your Dealership?

"I read this article last month in the WSJ. It listed websites for women AskPatty.com and women-drivers.com These are some interesting sites. We have to look at every prospect with respect and not assume anything about them except that he…"

Sep 17, 2014

Anne Fleming was featured

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Sep 17, 2014

Anne Fleming posted a blog post

Women Walking Out - What is it Costing Your Dealership?

Today’s Women’s Wednesday is a must-read as we focus on the cost to your dealership when women walk out. In the Wall Street Journal last month, it was reported there are now…See More

Sep 17, 2014

2 Comments 3 Likes

ADM Profile Information

REQUIRED: Name of Your Dealership, Business or Organization:: Women-Drivers.com

Location: Pittsburgh, PA

REQUIRED: Auto Industry Business Segment or Affiliation (check all that apply):: Dealership Solution Provider

REQUIRED: Your Business Phone Number: 412-327-2604

REQUIRED: YOUR Business Website URL (ie; www.CourtesyChev.com): http://www.women-drivers.com

YOUR Email address for business contacts: info@women-drivers.com

Your Mobile Phone Number, Direct Business Line or Alternate Number: 412-327-2604

ADM is a Professional Network, describe YOUR Value Proposition... "Why should anyone do business with you?": We help dealers sell more cars to women with our innovative CERTIFIED brand reputation model, Women+Family Content Publisher, and Dealer Data services.

What will YOU contribute to the ADM Community?: What remains as an on-going opportunity is for dealers and women customers to have a more powerful dialog when 'browsing'. Women go to 1.9 dealerships before buying which leaves it like a 50-50 chance. Improving this dialogue and engagement is imperative to the growth of your business. T

Your TWITTER profile, or one you recommend (ie; twitter.com/ADMcommunity): http://www.twitter.com/womendrivers

Your FACEBOOK Profile/Page, or one you recommend (ie; facebook.com/ADMcommunity): http://www.facebook.com/WomenDrivers

Select All DIGITAL MARKETING or DEALER WEBSITE PROVIDERS you use: Not Applicable

INTERNET LEAD Suppliers You Have Experience Using: Not Applicable

DEALER MANAGEMENT SYSTEM (DMS) You use: Reynolds Power (UCS)

Used Car Inventory Management Solutions You Use: Not Applicable

Anne Fleming's ADM Blog

Top Car Brands as Rated by Women: The Growing Importance

Posted on February 11, 2015 at 10:25am 0 Comments 1 Like

It’s Officially the Women Buyers Era...

OEM’s are increasing their advertising towards this powerful buying segment. Smart dealerships are too. Women bought an estimated 13 million cars at new car dealerships last year; an estimated 35,000 vehicles a day.

How many female “up’s” are converting to buyers at your store? If you aren’t tracking that number yet, we suggest you start accounting for sales by gender. The upside of your gross profit potential is tied to this.

The…

Continue

Top Brands Rated by Women | 2015 US Womens Car Dealership Report

Posted on January 28, 2015 at 4:00pm 2 Comments 3 Likes

Our company has published it’s second annual report which showcases women are having empowering experiences at progressive car dealerships in the United States.

Women are responsible for buying over 13 million cars at new car dealerships; that’s an impressive 36,000 vehicles a day. Dealerships…

Continue

How Customer-Centric is Your Dealership? Take the Test!

Posted on December 17, 2014 at 9:57am 0 Comments 0 Likes

Continue

5 Ways to Deliver a Competitive Edge

Posted on November 12, 2014 at 9:30am 0 Comments 0 Likes

1. Buy A Car In…

Continue

Comment Wall (2 comments)

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At 7:21pm on August 7, 2013, Cherie Price said…: But, of course. THANK YOU

I was already intrigued by "Women Drivers"

Cherie

At 12:41pm on June 10, 2013, Jonathan Floyd said…: welcome to ADM

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