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CRM Profit Center (BDC) ADM Discussions (3)

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How Many Leads Are Too Many?

In years past, I had always believed that a BDC rep could effectively handle 175-200 leads per month provided that they were handing off th…

Started by Mike Warwick

1 Aug 28, 2009
Reply by Andrew David Baron

Pay Plan? Internet

We have an average of 600 internet leads and have 3 dedicated internet managers. What has been a good pay plan for an internet department t…

Started by Jenna Dellanno

0 Aug 20, 2008

The BDC as a CRM Profit Center - How do YOU measure your BDC profits?

There are many different ways that dealerships with Business Development Centers (BDC) use to manage the monthly operating profit contribut…

Started by Ralph Paglia

0 Jan 27, 2008

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