My name is Dan Dulgheru, live in Romania. In Romania we are beginners in the field of CRM / ILM. At the moment we use CRM without an option of ILM. Therefore I would like to receive a recommendation for an ILM solution - opensource. I want to implement the test version into a single dealer. Then I will seek the best solution - paid or open source application - which will be implemented in the company for 5 dealers I work.