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Automotive Customer Loyalty and Retention Conference

Automotive Event Details

Automotive Customer Loyalty and Retention Conference

Time: March 24, 2015 to March 26, 2015
Location: Rosen Shingle Creek Resort | Orlando, FL
Street: Universal Boulevard
City/Town: Orlando
Website or Map: http://insightcustomerloyalty…
Phone: 888-463-7833
ADM Event Type: automotive conference
Organized By: Greg Noonan
Latest ADM Activity: Mar 11, 2015

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Automotive Event Description

The Automotive Customer Loyalty and Retention Conference

March 24-26, 2015 | Rosen Shingle Creek Resort | Orlando, FL 

Automotive dealerships, along with many other service oriented industries, have begun to fully recognize the importance of customer loyalty and retention. It’s simply not enough anymore to send customers a thank-you note. Competing dealerships and independent shops are actively seeking the business of other dealerships’ customers. A dealer spends a good deal of his budget to attain these customers, but to fully benefit from the initial investment, those dollars must translate into more than a one-time transaction.

Tentative Agenda

Monday

12:00 – 5:00 pm Vendor set up
12:00 – 7:00 pm Vendor registration
1:00 –  5:00 pm Golf event for vendors and dealers
7:00 –  9:00 pm  Vendor reception (Compliments of INSIGHT15)

Tuesday

8:00 am – 5:00 pm Vendor and dealer registration
8:00 am – 12:00 pm Vendor set up
1:00 – 1:45 pm Keynote Address
2:00 – 2:45 pm Concurrent sessions (4)
3:00 – 3:45 pm Concurrent sessions (4)
4:00 – 4:45 pm Concurrent sessions (4)
5:00 – 7:30 pm Cocktail Reception – Exhibit Hall Opens

Exhibit Hall Hours: 5:00 – 7:30 pm

Wednesday

6:00 – 7:00 am Exercise class
7:00 am – 5:00 pm Vendor and dealer registration
7:30 – 8:45 am Breakfast – Exhibit Hall Open
9:00 – 9:45 am Concurrent sessions (4)
10:00 – 10:45 am Concurrent sessions (4)
11:00 – 11:45 am Keynote Address
12:00 – 1:00 pm Lunch in Exhibit Hall – Exhibit Hall Open
1:00 – 2:45 Exhibit Hall remains open
3:00 – 3:45 pm Concurrent sessions (4)
4:00 – 4:45 pm Concurrent sessions (4)
5:00 – 7:30 pm Cocktail Reception – Exhibit Hall Open

Exhibit Hall Hours: 7:30 – 8:45 am
Exhibit Hall Hours: 11:45 am – 2:45 pm
Exhibit Hall Hours: 5:00 – 7:30 pm

Thursday

6:00 – 7:00 am Exercise class
7:30 – 8:45 am Breakfast – Exhibit Hall Open
9:00 – 9:45 am Concurrent sessions (4) – Exhibit Hall breakdown begins
10:00 – 10:45 am Keynote Address

Exhibit Hall Hours: 7:30 – 8:45 am


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