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TrueCar CEO Scott Painter presents the TrueCar strategy and key value propositions to a conference of emerging technology professionals.

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SEO Tags: -, DMS, Data, Painter, Scott, More…Speech, Truecar
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Comment by James A. Ziegler on December 19, 2011 at 5:44am

Yes, they all (vendors) get data on consumers from a number of sources. But how many of the sources they are buying it from originally stole it from a dealership DMS? CarFax comes to mind... they use data from us and advertise we are criminals and we pay them. WTF?

Comment by Jason Manning on December 18, 2011 at 9:19pm
Jeff Weiner says: "This will be made or broken on source of data..." I think he saw issues for TrueCar then and there. It was easy to see that dealer transactions are the main ingredient. I don't think the panel (especially Jeff Weiner) was overly impressed on the data (access) that "drives" their model. Sometimes a gut feeling can be seen.

...and yes TrueCar...the (Alpha) Dawg is in the fight!
Comment by Reyn Mansson on December 13, 2011 at 6:47am

You know, in this model what you really need to do is realign the way you think of the sales staff. Think of them more like waiters, just bringing the order to a window and delivering the order to their guest, then you can just pay them minimum wage and let them work for tips.

[the previous statement was sarcasm]

Comment by Stan Sher on December 12, 2011 at 10:55pm

Scott Painter had his people call me. Scott Painter wants to have a call with me. What do you all think? Should I do it?  You think he wants to offer me a job?  Perhaps fly me in to show me his operations to try to prove to me that he is legit?  Please let me know your thoughts and opinions.  If anything comes out of this to anyone is that even little ole me can get the personal attention of someone as huge as Scott Painter.  This comes to show you that if you use the internet the right way you can get attention from the way up.

Comment by James A. Ziegler on December 9, 2011 at 5:47pm

To Charles Kim at TrueCar....

Charles, let me simplify this.... We don't believe you.

We don't like your company or your companies agenda....

Nothing you say is going to persuade us otherwise since there is a mountain of solid evidence that says otherwise.

Your company is evil (my opinion of course)

Your agenda is to destroy us...Scott painter said so... watch the video Charles, maybe you'll get it.

You got a couple of "Bell-Cow Sell-outs to support you"

You're still evil as a company.

We're NOT a minority, it's a growing movement and you're nervous.

Sorry about your stock options.

Get out of our Data-bases leave our customer information alone.

What you're doing might be illegal...I don't know but sure appears to be. 

Scott Painter might be a genius...most geniuses are nutcases... watch and be sure he doesn't cut off his own ear or something.

Be on the lookout for subpoenas from States Attorneys General about your business practices in conflict.

Watch for major manufacturers to boycott you ala Honda.

Dealer Associations don't like you BUT their hands are tied...  still they talk.

Federal privacy Laws are a slippery slope... somebody must be watching.

Several people have said you guys are selling and buying customer data...  I never said that because that would be a criminal, prosecutable offense if anyone ever got into "Discovery"

Charles, it appears to me that YOUR COMPANY IS IN DEEP DOO-DOO....  Warmly- JIM

Comment by Shaun Raines on December 9, 2011 at 2:59pm

CarsDirect thought they were going to put dealers out of business too.  They ended up changing their business model because selling cars at a loss burns a lot of cash and scales in the wrong direction.  Did Scott Painter say he was one of the co-founders of CarsDirect?  #thinkingoutloud

Comment by Ralph Paglia on December 9, 2011 at 12:51pm

Andy - You nailed it...

Comment by Andy Shambarger on December 9, 2011 at 10:17am

After watching and clinching my teeth several times. Multiple questions came to mind.

#1 Why did'nt anyone ask what TrueCars True cost of operation is and how many deals they would be willing to take at anything below cost. We have had 4 customers come into our store with print outs claiming that TrueCar showed them our cost and what they should pay of which came out to be actual cost minus incentives, minus $409.00. REALLY? How long can anyone last doing business in that manner?

#2 Did anyone else notice the statement that he made about there being too many dealers? And that is why there is such a pricing discrepency only to follow it up with the statement that those that tend to pay too much, do it in rural area's where there are fewer dealers? Nice business plan. Reduce the number of dealers. Prices rise for consumers.

#3 Why in God's name would any Dealer, Company or Business etc... ever allow anyone access to there DMS? Nothing like cutting yourself off at the knees and then wondering what happened.

The only thing that I can hope for is that the Dealers involved take enough of a bath that they will be forced to withdraw or close there doors. We have a local Ford dealer that is already on the proverbial fance of colapse that is currently TrueCars only local dealer. This may be the straw. I sure hope so.

Comment by James Fibraio on December 9, 2011 at 7:50am

I have a great idea... Maybe there are too many dealers! Time to weed some out. Any dealer that supports True Car should immediately be put out of business!! End of discussion!

Comment by BJ Holmes on December 8, 2011 at 12:39pm

Perhaps I'm late to the party on this, but I have a few questions about the varacity of True Car's data.  I do not for one minute believe that with multiple accounting/DMS systems/processes, the presence of over/under allowances, accessory sales and the existence of factory buying programs that the pricing data that True Car posesses is in the least bit accurate.  In our market, factory buying programs account for anywhere from 20-50% of individual dealership's businesss.  These deals recieve anywhere from a 1.5% - 5% reimbursement back from the factory.  These reimbursements are not always shown in the same place in different stores.  If the data is incorrect, it is, the process is fallacious.  Yet True Car sells it's information as Gospel and we're supposed to bow at it's altar.     

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