Professional Community for Automotive Marketers, Car Dealers, OEM and Suppliers
Today’s Tip – Why Don’t the Training Results Last?
Picture it now: the service manager, service advisors, and the rest of the service team have just completed an intense training session. There’s a fire in their eyes, a passion stirring, and they remember why they do what they do.
Service training has just finished, and everyone is back to work with guns blazing.
But like clockwork, that spark in their souls slowly dwindles. It’s a week – maybe two – and their intensity has slipped back to the place where the need for a change was recognized.
Does It Strike Home?
That’s because it’s so incredibly common. Nearly every manufacturer, auto finance team, sales department, and service drive have lived this tale in real life.
There’s a need for coaching and training. Every professional, automotive or otherwise, knows that self-improvement, team-building, and training are fundamental to growth in their position ...