Professional Community for Automotive Marketers, Car Dealers, OEM and Suppliers
Today’s Tip – How F&I and Service Can Help Each Other
Two departments that seem worlds apart are service and the F&I office. One deals with vehicle financing during the sale and the other only comes into play months later, right?
As automotive professionals, you know that’s not actually the case, but that’s how the two departments are often treated.
In reality, the F&I department fuels much of the pre-delivery products. Detailing, delivery prep, protection packages, and accessories are primarily sold through a finance manager. It’s an often-unrecognized impact, but it’s significant when you look at the numbers.
Partnerships Between Service and F&I ...