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The Closed Feedback Loop: Putting The Negative Fires Out | In this video I share with you how to handle negative social media mentions by turning them around, collaborating with its au...

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Views: 186


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Comment by David Johnson on December 7, 2011 at 7:04am

Thank you AJ, if you have any questions just let me know!

Comment by Aj Maida on December 7, 2011 at 6:53am

Excellent video David. I will be sharing this with my staff!!!

Comment by David Johnson on December 6, 2011 at 6:00pm

No problem Jim! Thank you for the idea to create the video.

Comment by Jim Radogna on December 6, 2011 at 5:58pm

I'm honored Dave, thanks!

Comment by David Johnson on December 6, 2011 at 5:56pm

Thank you Craig and Jim! Just so you know Jim, I made this because of your comment yesterday! LOL

Comment by Jim Radogna on December 6, 2011 at 4:56pm

Great job David, thanks for the share!

Comment by Craig Lockerd on December 6, 2011 at 4:45pm

Love it,great info David!

Comment by David Johnson on December 6, 2011 at 4:09pm

Maybe I'll explore this a little deeper, this is a very good training to put dealership staff through, takes a little longer than 11 minutes though! Thank you for the feature Ralph!

Comment by Ralph Paglia on December 6, 2011 at 3:53pm

David Johnson's video presents several great recommendations on how to turn social media heat into positive customer engagement... Something that many GM's and GSM's do on a daily basis in the offline world!

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