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Automotive Management Minute: Richard Bustillo on Customer Concern Resolution

n this Automotive Management Minute video on Customer Concern Resolution, Richard Bustillo explains his approach and strategy used at Rick Case Honda in Davie, Florida. Follow Richard in Twitter @BustilloRichard and check out his professional blog at http://RichardBustillo.org - You can also friend Richard ion Facebook at http://www.facebook.com/rbustillo27

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