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Comment by Ernie Kasprowicz on December 31, 2012 at 7:33am

Great way to make a point.  A salesperson will talk less and sell more when they fully listen to responses and '"read" the customer's body language. 

Comment by Craig Lockerd on December 29, 2012 at 5:55pm

Thanks Ralph and I couldn't agree more

Comment by Ralph Rasmuson on December 29, 2012 at 4:40pm

You ability to listen will far exceed your ability to speak when it comes to car sales. Well done, Mr. Lockerd.

Comment by Craig Lockerd on December 29, 2012 at 10:54am

Shhhhhhh,listen and they will tell you what to do next...

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