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Comment by Ernie Kasprowicz on December 31, 2012 at 7:33am

Great way to make a point.  A salesperson will talk less and sell more when they fully listen to responses and '"read" the customer's body language. 


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Comment by Craig Lockerd on December 29, 2012 at 5:55pm

Thanks Ralph and I couldn't agree more


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Comment by Ralph Rasmuson on December 29, 2012 at 4:40pm

You ability to listen will far exceed your ability to speak when it comes to car sales. Well done, Mr. Lockerd.


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Comment by Craig Lockerd on December 29, 2012 at 10:54am

Shhhhhhh,listen and they will tell you what to do next...

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