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That Was Then This Is NEXT - Your Dealership's Reputation Management
Your dealership’s reputation management has come a long way since the days of the Brag Book. As automotive consumers shop online, they’re bombarded with powerful first-hand accounts from customers who visited your dealership and shared their experience online. Inevitably, some of those reviews will not be positive – no business is perfect. But the majority of your customers leave your dealership smiling and satisfied. So, how do you encourage your happy customers to post about their positive experiences? And how and when should you respond to a negative review. Cobalt Performance Improvement Consultant Tony Navarra has the answers in this webisode of That Was Then… This Is NEXT. http://www.cobalt.com/industry-insights/multichannel
Location: Seattle, WA
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FREE WEBINAR:: 10 Proven Steps to Dominate Your Next Sales Event
May 25, 2017 from 12pm to 1pm – http://www.dealeron.com/webinar/10-proven-steps-dominate-next-sales-event/
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FREE WEBINAR: How to Give Awesome Sales Team Training in only 10 Minutes a Day!
June 1, 2017 from 12pm to 1pm – http://www.dealeron.com/webinar/give-awesome-sales-team-training-10-minutes-day/
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FREE WEBINAR: Expert from Google Discusses Google’s Automotive Retail Dealer Playbook!
June 8, 2017 from 12pm to 1pm – http://www.dealeron.com/webinar/google-automotive-retail-dealer-playbook/
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FREE WEBINAR: Texting Do’s, Don’ts & Compliance
June 15, 2017 from 12pm to 1pm – http://www.dealeron.com/webinar/texting-dos-donts-compliance/
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FREE WEBINAR: How to Reduce Time to Market: From Concept to Results
June 29, 2017 from 12pm to 1pm – http://www.dealeron.com/webinar/reduce-time-market-concept-results/
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September 9, 2017 from 11am to 5pm – Nobis
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