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John J. Dillon Jr.
  • Male
  • New Albany, OH
  • United States
  • John Dillon Consulting, Inc.
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REQUIRED: Name of Your Dealership, Business or Organization:
John Dillon Consulting, Inc.
New Albany, Ohio
REQUIRED: Auto Industry Business Segment or Affiliation (check all that apply):
Consultant, Fixed Operations Professional, Dealership Solution Provider
Your Business Phone Number (country code - number)
614 260 3994
YOUR Business Website URL (ie:
Your Mobile Phone, Direct Business Line or Alternate Number
614 260 3994
Select All franchises/brands you are associated with
Not Applicable
ADM is a Professional Network, describe: "Why should anyone do business with you?"
Dealership Service Operations Sales and Profit Training
Dealership Variable and Fixed Operations Recruiting and Staffing
"What will YOU contribute to the ADM Community?"
20 Years in Service Operations Management
11 Plus Years In Fixed Operations Training and Consulting
11 Plus Years In Dealership Variable and Fixed Operations Staffing
NADA Workshop Presenter
CAR DEALER or OEM Website you recommend (ie;
Social Media, Network or Blog site you recommend (ie;
INVENTORY MERCHANDISING or Classified Listing site you recommend (ie;
YOUR Twitter profile, or one you recommend (ie;
YOUR Facebook Profile/Page
YOUR YouTube Channel, or one you recommend (ie;
INTERNET LEAD Suppliers You are using now, or in the past
Not Applicable
ADP, Reynolds ERA, Reynolds Power (UCS), Arkona
Used Car Inventory Management Solutions You Have Used
Not Applicable

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John J. Dillon Jr.'s ADM Blog

Are You Treating Your Customers Like VIP's?"

Posted on March 28, 2013 at 11:00am 0 Comments

Please read, share and pass this article I wrote "Are You Treating Customers Like VIP's?" for Fixed Ops Magazines March/April 2013 edition along to everyone you know in customer service. It applies to every Industry we work in, not just Automotive retail. I am confident all of you who read and or share in it will take at least one, maybe several things back to your professional work environment, no matter what you do and immediately improve the way customers are acknowledged, treated and…


Comment Wall (1 comment)

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At 6:53pm on October 28, 2009,
Fred G Willis
Please call me when you get this comment. 605 639-3037. Thank you.

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