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Ralph Paglia's Comments

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At 2:00pm on March 9, 2012, Timothy Yarbrough said…

Hi Ralph!

Thanks for the invite! I am an old Buy here pay here special finance man now working as a new and preowned Infiniti salesperson. It is so funny how resistance they are to normal special finance companies. We lose a lot from ego of not wanting to use "those lenders for those people". Can we spray paint the special finance customer gold? I guarantee there is loyalty and profit there!

Thanks for the add!


At 11:56am on March 2, 2012, Linda SaladinoMaxwelll said…

Hello Ralph. Thank you for the invite. I do look forward to continued communication. Linda

At 7:57am on March 1, 2012, Robert Shiver said…

thanks,Ralph for adding me as a friend 

At 7:36am on March 1, 2012, Daniel Holton said…

Hello Mr. Paglia.  Thank you for adding me as your friend.

I am looking forward to being active in the community.

Best regards,

Daniel Holton

At 5:00am on February 20, 2012, Mohammad Siddiqui said…

 Dear Ralph In KSA their is no Used Cars Data Management System. I intend to place one here. Can you please guide me on this endevour.


At 12:14pm on February 15, 2012, Jeesman said…

Hi Ralph, Thanks for inviting me.  This seems to be a paradise for auto professionals.  

At 6:35pm on February 14, 2012,
Frank Marr

Ralph,  thanbks for inviting me. I hope to see you at DD 11


At 3:22pm on February 13, 2012, Rick Watson said…

Hi Ralph, thanks for the invite. Anxious to utilize ADM for helping, networking, and staying abreast of everything digital in automotive. 

At 4:50am on February 13, 2012, Russell B. Hill said…

love the stuff that i get from you Ralph. Keep it up.

At 11:47am on January 26, 2012, Omara Spriggs said…

Hello Ralph, 

 I don't know if you remember me but I worked with you and the Daly brothers at Courtesy Chevrolet back in 2006-2007

My name is Omara Spriggs. It is funny that I should find this page cause I have actually been trying to get ahold of you and even called Courtesy just to find out you were no longer with them. I am looking forward to learning alot from this page as now I run my own Internet Department in Iowa City, IA. I would love to hear from you


At 11:12am on December 27, 2011,
Joseph Noviello

Hi Ralph, it is really good to be back on the ADM site again after a long hiatus. I see many good things have changed on the ADM site over the years. I was one of the first members when you launched. It's exciting to see the growth...congrats!

At 11:44am on December 21, 2011,
Used Car Ricky

Ralph, just wanted to drop you a line

At 7:09am on December 21, 2011, Christopher Niemir said…

Hi Ralph,

            I just read where Honda might sanction dealers if they continue on with True Car. Honda says it puts other Honda dealers in competition with each other rather than other brands. They say the results are "cheapening" Honda's Brand.

At 9:42am on December 12, 2011, Brian Rowe said…

Hi Ralph, thanks for the add and providing this great forum.  Im a new BDC manager and got the chance to attend your session at Digital Dealer in Vegas. Im looking forward to learning as much as I can from members here!

At 5:07pm on December 10, 2011,
Terry Lancaster

Hey, Ralph... Thanks for providing a forum for the TrueCar debate... This is quite a show!

At 11:15am on December 8, 2011,
Jeff Silverman


At 10:05am on December 7, 2011, Anne M Klein said…

Hi Ralph!  Nice to connect with you.

At 7:26pm on December 5, 2011,
John Giamalvo

Thanks Ralph,

Looking forward to doing it again soon.

Wishing you and your the best for the holidays!

Johnny G

At 9:14am on December 5, 2011,
Tom Gorham

Hi Ralph,  I was a little bit surprised by your evaluation of Apple's reviews.  When you say we don't have enough 3 or 4 star reviews, that suggests that we have control over what people say.  It suggests that I don't practice what I preach. 

Now I am not a dealer, I am an employee of a dealer so I don't have absolute control over what we do here at Apple, but so far, we follow what I talk about online.  Even if we didn't, it would not change my opinion.

Keith even wrote me and asked how we get such good reviews without doing them in-house.  Why is good customer service and relations so unbelievable?  I didn't create our reputation; I am lucky enough to be able to market it.

I would not be able to work for a dealer and do the same thing if I had to cover up poor customer service.  I would have to turn to an outside company to do it for me.

I am fearful that my sincere belief comes across as condescending.  I certainly don't intend it that way.


At 5:01pm on December 3, 2011,
Kevin Ruttenbur
Hello Ralph. Thanks for helping guide me in the right direction setting up our BDC. Craig has done an awesome job in sales and service for us. I feel fortunate to have reconnected in KC at Ziglars Internet battle plan. Thanks again Kevin Ruttenbur

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