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Ralph Paglia's Comments

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At 7:26pm on December 5, 2011, John Giamalvo said…

Thanks Ralph,

Looking forward to doing it again soon.

Wishing you and your the best for the holidays!

Johnny G

At 9:14am on December 5, 2011, Tom Gorham said…

Hi Ralph,  I was a little bit surprised by your evaluation of Apple's reviews.  When you say we don't have enough 3 or 4 star reviews, that suggests that we have control over what people say.  It suggests that I don't practice what I preach. 

Now I am not a dealer, I am an employee of a dealer so I don't have absolute control over what we do here at Apple, but so far, we follow what I talk about online.  Even if we didn't, it would not change my opinion.

Keith even wrote me and asked how we get such good reviews without doing them in-house.  Why is good customer service and relations so unbelievable?  I didn't create our reputation; I am lucky enough to be able to market it.

I would not be able to work for a dealer and do the same thing if I had to cover up poor customer service.  I would have to turn to an outside company to do it for me.

I am fearful that my sincere belief comes across as condescending.  I certainly don't intend it that way.

Tom

At 5:01pm on December 3, 2011, Kevin Ruttenbur said…
Hello Ralph. Thanks for helping guide me in the right direction setting up our BDC. Craig has done an awesome job in sales and service for us. I feel fortunate to have reconnected in KC at Ziglars Internet battle plan. Thanks again Kevin Ruttenbur
At 9:07pm on November 15, 2011, Lizelle Landino said…
Hey!! Have you forgotten about me? I feel such a lack of Ralph Karma - Oh where have you gone? :-) Must be kicking as somewhere...
At 1:24pm on November 15, 2011, Ian Nethercott said…

Hello Ralph,

Great work on Automotive digital marketing site. I was wondering do you sell advertising space for Automotive industry consultants? Do you sell advertising space for event listings?

 

Can you help with Job posting ads?

 

Please advise and have a great day!!!!!

 

Ian Nethercott

Proactive Dealer Solutions

inethercott@bdcexperts.com

1 877 452 2753

http://www.bdcexperts.com

At 6:04am on November 14, 2011, Bernie Wagenblast said…

Hi Ralph ... I'm involved in a different type of ADM; I do transportation voiceovers.  For instance, I'm the voice on the NYC subways that tells you when the next train is arriving and I also welcome and inform passengers riding the AirTrain at JFK and Newark airports (bwcommunications.net).  I'm enjoying learning more about digital automotive marketing.  If anyone is interested in talking more about how voice can be used as part of ADM, please contact me.

At 7:55pm on October 2, 2011, WheelsTVNetwork.com said…
Hey Ralph, we've been a member of the ADM site since you first started it. We won't be attending DD next week but we will catch the next one soon after while we ramp up some new product offerings for dealers. We invite you to check out our site (www.wheelstvnetwork.com) as the leader in automotive video test drives on every make and model. We're the leader in the industry and we offer reviews of both new and used vehicles - that's why so many of the big auto portals (Aol, Yahoo, MSN), cable operators (Time Warner, Cablevision) and hundreds of dealers (via Cobalt, Rey Rey, etc.) use our products to drive more traffic, increase customer engagement, and sell more cars! Feel free to check us out, we would love to know what you think.
At 4:18am on September 6, 2011, Mark Tewart said…
Thanks for the kind words about my "I'll think it over" video. Much appreciated. Best wishes and great selling!
At 2:17pm on August 17, 2011, Tom Seely said…
Why shouldn't part of a BDC agents pay come from the salespersons comission? They are doing the 1st 20% of the work and the last 5%? Thoughts???
At 9:09pm on August 10, 2011, Tom Gorham said…
Thanks Ralph, passion is passion whether it be for your work or your music, oftentimes both.  I am not a kid, so I have a wide and rather long repertoire.  Just wanted to share it.  Hope you enjoy!
At 6:54pm on August 6, 2011, Mike Elmore said…
Hi Ralph, thanks for adding me, I need to visit this site often, it seems to have a lot to offer for my professional growth, without having to deal with folks who just want to sell me something :-)
At 6:59am on August 4, 2011, Amanda S. said…
Hello Ralph, thanks for adding me.  I look forwarding to learning more about and from the ADM community and seeing where our services at SCA Promotions can fit in.  We offer some unique benefits to the industry, when you have a chance you can read more about it here: http://scapromotions.com/promotions/industry/auto.htm
At 1:27pm on June 16, 2011, Michael DeLong said…

Ralph, Thanks for the invite! Somehow I knew our paths would cross again. I look forward to soon engaging within the various discussions & forums. I believe I can offer some great insight as well as pick up on some "best practices" as well. You will "see" me soon!

Mike

At 6:55am on June 15, 2011, Rorie Hannigan said…
Great site here Ralph, I like the fact we have the option to customise pages!
At 12:56pm on May 14, 2011, Dan Weik (pronounced wick) said…
Excellent to be here Ralph, thank you for putting together a group of Auto professionals, I've heard nothing but great remarks about Automotive Digital Marketing social community and I'm excited to be here!

Looking forward to reconnecting soon!
-DW
At 2:47pm on May 4, 2011, Dennis Galbraith said…
Ralph,
Thank you so much for the kind words in your post. I hope you enjoy the book!
Dennis
At 1:14pm on May 1, 2011, Ralph Paglia said…
At 5:13pm on April 30, 2011, Ralph Paglia said…
The Monday, May 20th issue of Automotive News will feature an interview with Ralph Paglia on Page 20... http://AutoNews.com
At 1:29pm on April 29, 2011, Brad Alexander said…
Thank you Ralph! Appreciate ADM much.
At 10:45am on April 26, 2011, Ralph Paglia said…

Josh and Allen, thank you for the feedback and positive reinforcement... we all need it!  Here's a link to download the PPT file I used:

http://www.automotivedigitalmarketing.com/forum/topics/presentation-file-exchange?page=9&commentId=1970539%3AComment%3A263699&x=1#1970539Comment263699

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