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Okay, I don't know that Google is indeed punishing us, but here's what a Google Maps search result looks like when I enter the search terms "Chevrolet dealer in Chester, Virginia." Screen shot below.
This has been going on for 2-3 weeks, coinciding with the changes in the Google Places pages that we have been discussing here on ADM and elsewhere. We have a decent Places page, by the way, no problem there.
See that red dot at Chester on the map? That's our location. No push pin. No search result on the left. We are the only Chevrolet dealer literally in Chester. Yet 10 other dealer's (including two closed Chevy locations and one Buick/GMC non-Chevy) Places pages do show up in the search results A-J. Why does this occur? Have you dealt with this issue with your store's own Places page?
Similar results appear when the search term "Richmond, Virginia" is substituted. Push pins all around us, none for us. We were coming up high in the results before this change.
Let me know what I can do to fix this. Thanks!