ADM serves Car Dealers, Automotive Marketing Pros and Internet Sales Managers
Updated Oct 26, 2012 – Reviews are posted anonymously by employees.
Founder & CEO
Compensation & Benefits
Culture & Values
Pros – Some really great people to work with. There's loads of talent and more vision than they know to do with. The folks who have been there awhile are supremely dedicated and knowledgeable, but they need to open up the discussions to some of the other talented folks in the building.
Cons – People are not being properly led. Many of the leaders fall into highly political behaviors as there seems to be a complete backlog of trying to get anything done. Technology team is old school thinking and can't get out of their own way - they spend so much energy trying to explain themselves and discussing how to make it seem like things are progressing - when they're not. The product team is all over the map - some very strong folks and others who are simply hard to work with. Way too much finger pointing in the wrong directions that everybody acts like they're constantly on their heels. People who are actually succeeding are not even recognized and many of the folks who are kicking ass are being directly blamed as the problem.... terribly strange.
Advice to Senior Management – Listen to the team - there are some smart folks there. So much distrust makes it hard to get anything done. Stop worrying about why things are not getting done and just get it done. Properly staff the tech team with better development talent and get rid of the poor-performing tech and product managers.
Pros – informal dress code, stocked kitchen with hot & cold drinks, fruit, bagels, snacks, etc. video game machines to play during break.
Cons – it a large company nowadays. every one works late hours. sometimes 10 - 12 hrs day. that's great if you dont have a life.
Pros – A few smart people still remain. Free snacks and games.
Cons – There is little direction and weak leadership. The company goals change nearly every week and most time is spent butting heads with other departments jockeying for a prominent role in the devolving mission. At one time, TrueCar was an innovative and forward-looking company. After it 'reorganized' itself a few times , several talented people have been redirected to perform functions for which they lack experience or, more commonly, left the company. The CEO called the remaining staff 'crusaders' and the former staff 'mercenaries'. Many of the mercenaries should be more appropriately labeled 'heretics'. They once believed in the mission, but either no longer believe or are unable to pin down exactly what the mission is/will be this/next week.
Advice to Senior Management – Announce that there will be only one more reorganization defined with clarity, focus, and a commitment to faithfully pursue an unchanging set of goals. Then, reorganize in a way that allows you to best execute those goals. Avoid shiny objects like the Yahoo deal - it seems that every person below the EVP level knew is would be a financial disaster and they were right.
Pros – Excellent pay, cool location, lots of snacks. Some great guys on the development team, and a few good tech leads. CTO is very accesible and is always willing to sit down and discuss ideas with line-level employees and managers alike.
Cons – The absence of a solid product/development process and overall sense of direction contributes to developers being in near-constant "crunch" mode. Company's culture glorifies and reinforces this behavior; TrueCar veterans boast about the number of hours they've put in during crunches, and management lays on the praise for those who've sacrificed their social/family lives for the company. Not an easy company to work for if you've any desire to maintain a healthy work/life balance.
Advice to Senior Management – Get more concerned about your tech team's turnover rate.
Pros – Amazing location(s), incredibly smart people, THE BEST benefits you can get...and 100% covered by the company, provides everyone with snacks/food/whatever you need so you can get your work done, no office politics or drama. Simply, it's the coolest company and best place to work you can find. I'm not sure what the negative reviews were about...but those people must be crazy. The one even said bad location??? We are literally in a BRAND NEW office with ocean view in Santa Monica and our other location two blocks away is amazing too...with ocean view on SM and 2nd. If you can work here...work here. It's amazing!
Cons – I'm sure the same issues that any company experiencing explosive growth would have - changes in product roadmap, lot of new employees, startup environment...
Advice to Senior Management – I think the advice that we need more "workers" and less directors/managers is pretty right on, but when building a new company you start by hiring the best in the industry and those types don't leave their current job to come to a new company as a "worker". Now that we've got over 200 employees, the growth on the "worker" side will catch up to mngmnt.
Pros – The Co. is going somewhere - it's exciting. All employees have stock options, so they have a passion for what they're doing. Benefits 100% paid by Co, location (ocean views!), work hard: play hard, working with smart people who take pride in their work.
Cons – there is a lot of change. If you like a steady-eddie work enviornment, this is not for you.
Advice to Senior Management – Focus on a few top priorities. Don't staff up too quickly.
Pros – Location, benefits, flexibility, intelligent people, work hard play hard, pay for performance... this place has it all.
Cons – My commute. I wish I could live in Santa Monica!
Pros – None, I'm not kidding. Actually, Salary. They pay over market. Their HR department is a bunch of pushovers.
Cons – That place is hell. I wish I never worked there. DO NOT. I repeat DO NOT. Work there. Any doubt? Ask to shadow someone that does something similar to you for one day. That place is a disaster, they have to use all external recruiters because they can't keep people in fast enough. 6 months makes you a veteran. No workers is right way too many directors. I don't get it. They're also super unprofessional. Sott Hansesn (COO) thinks his Ari Gold, swore at my coworker in a meeting with our department. All in all, if you can flip burgers at McDonalds for $8/hour do it because you'll be happier than making $200k at TrueCar.
Advice to Senior Management – God where to begin, do the opposite of what your doing? Oh and get people OFFICES, this isn't the movie boiler room.
Pros – Good location, some smart people, good snacks, and benefits.
Cons – It really sucks and it is getting worse. The company merged with Zag and that is when it really went downhill. I am lucky to have gotten out. I think most others would leave if they had the chance. The office space is ugly and there are some real morons in positions of authority. The agenda and business model changes with the wind.
Advice to Senior Management – Trim the fat. Too many directors and managers. Not enough workers.
Pros – The team here is the strongest I have ever seen - and I've been working in start ups for several years. We're working at the most exciting company in the automotive industry as well as the local start up world. Being extremely technology focused, the company is constantly evolving and building new, innovative products. The senior team is strong and sound, as is my coworkers. If you want a real challenge and aren't afraid to roll up your sleeves and sprint away, then I can't imagine a better place to work.
Cons – The general pace is pretty intense - this place is not meant to be for the faint of heart. I feel like we move so fast at times that we may not stop to mentor as much as we should. I just wish we had a chance to stop and enjoy what we've built, but that will come is due time.
Advice to Senior Management – Make sure you reward the team. We work soooo hard.