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So I thought I`d share this with the ADM community - Imagine if you were a customer in Missouri and........

you sent an inquiry to some auto dealer in New Jersey and received something like this back;

 

Good afternoon Trotter,

Please turn up your speakers & click the links below to see Ken tell you all about the 2010 Ford Expedition EL Eddie Bauer Edition;

http://www.youtube.com/watch?v=45zm59EJNYQ 



This video of the Expedition he shot last Thursday morning & would be the one that will appear on our website;

http://www.youtube.com/watch?v=27gVruYhi84 


Please give me a ring once you`ve had a chance to view the videos.

Thank you very much,

Michael Carchia
Sales Consultant
(908) 522-7300 ext 164
www.douglasautonet.com

 

So what do you guys & gals out there think about doing "personalized clips" for your customers? Takes too much of your "Valuable" time right? i.e. coffee machine, newspaper, bs`ing with your buddies, fantasy football etc.

 

This entire clip from start to finish took 40 minutes of my time.................. not very long at all.

 

Want to "WOW" your customer? Of course you do.  Things like this WILL WOW `em! 

 

*As a Customer, don`t you think you`d feel pretty reassured and confidant with your purchase decision after receiving this? 

 

Well he certainly does because this beautiful Expedition has a one-way ticket to Missouri.

 

Ken-

 

 

 

 

 

 

Views: 323

Tags: Douglas Infiniti, Douglas Motors, Ken Beam, Personalized Video, Video, video email

Comment

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Comment by Paul Buruma on February 5, 2013 at 2:32am

I love this stuff. Most of our used vehicles have a video; KPI of 90% vehicles. Because we are selling across Australia, the video is invaluable. It is now an essential part of our process. An acceptable video must be at least 5 mins long and with a description of  main features/benefits and vehicle condition description. We too, embed the video in our website, and send a link direct to the prospect. If we are unable to contact the prospect by phone, we send the personalised video link via email anyway. In the email we encourage the potential purchaser to show friends and colleagues and remind them about the benefits of warranty extension etc, and the "big sale" we have on". More often than not,the prospect responds. It works  really well and reduces the length of the sale process ie waiting for the customer to come down to the lot and inspect the vehicle. It's unique, does take some time, but it's worth it! Many vehicles are sold and shipped interstate without the prospect actually driving the car.

Comment by Ralph Paglia on February 5, 2013 at 12:32am

I embedded the videos right above the two links that Ken sends in the email to make it easier for ADM members to get the full effect without having to leave the community...

Comment by Ken Beam on February 4, 2013 at 3:58pm

@ Zach - Hey thanks a lot,.......Just trying to hopefully inspire some younger guys & gals on ADM to get a little more creative & to demonstrate a highly effective way to communicate with their potential clients regardless of where they are.

Thanks for checkin` it out!

Ken-


Influencer
Comment by Zach Dunn @YourAutoGuyZach on February 4, 2013 at 2:15pm

I would love to receive an email like this if I were looking for a vehicle. Very well done. 

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